News for the Hospitality Executive
New self-service entertainment
ticketing system to be showcased in Booth #244 at the
2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008
York — Feb. 26, 2008 — Today 100 hotels in the greater New York area are
shaving labor costs and increasing guest service with the new ConciergeOnDemand
service from TTI Technologies International. ConciergeOnDemand is a computer-based
system that allows guests to view and book tours, buy show tickets via
Ticketmaster and Telecharge, book transportation, etc. directly from a
convenient lobby kiosk or PC workstation. Vouchers are printed immediately
from the terminal.
“We knew this product would be in high demand when we introduced it to the hotel industry back in September,” said Steve Blidner, TTI President. “The product really took off after showcasing it at the International Hotel/Motel & Restaurant Show in New York in November. From there, the demand has been overwhelming and hoteliers say they are thrilled with the product.
“Exhibiting at the upcoming 2008 AAHOA Annual Convention in March will be very exciting,” he said. “We honestly believe that small hotel owners and multi-property, multi-branded hotel owners equally will be really impressed with the functionality of the system, its ease of use, and its cost savings to guests through our various affiliates.”
Whatever a traditional hotel concierge can do, ConciergeOnDemand can do for guests, Blidner said. From making restaurant reservations and airport shuttle arrangements to buying theatre tickets and printing airline boarding passes, ConciergeOnDemand does it all – and without costly overhead.
A sampling of properties that have installed ConciergeOnDemand include: Portland Square Hotel, Jazz Hostels, Hostelling International and Regency Penn in New York; the Howard Johnson, Days Inn, Holiday Inn Express and Best Western hotels at JFK Airport; and the Wyndham Newark in New Jersey.
Through TTI’s partnership with ticketing affiliates, hotel guests can easily and affordably secure event or show tickets at face value, without incurring costly 50% to 100% mark-ups added by many in-person hotel concierges’, and without spending half a day waiting on line for discount tickets, Blidner said.
“We are proud that Ticketmaster and Telecharge is providing our ticketing services in the New York area,” Blidner said. “We couldn’t have asked for a better company to bring online ticket services to our hotels.”
TTI provides self-service business center workstations, boarding-pass terminals, ID scanners, information kiosks and digital signage to hotels featuring: High-speed Dell computers with Pentium processors, Dell 17-inch flat screen monitors, Dell Laser Printer, credit-card readers (optional bill readers are available), smart media readers, CD Burner, USB port for memory sticks and other devices, laptop ports, Skype international Internet calling connectivity, and Lexmark multifunction machinery.
For more information on ConciergeOnDemand, call (888) 692-4262 x201 or e-mail email@example.com.
About TTI Technologies International
TTI Technologies International has been providing state-of-the-art public access equipment and services to the national hospitality industry for over 17 years. We supply and service over 175 locations; including hotels, motels, airports, and youth hostels with equipment ranging from Self Service Business Centers, Informational Kiosks, SmarteCarte Lockers, ATM's, and Public Phones to name a few. TTI is your one-stop shop for your technological and service needs. For more information, visit www.ttitel.com.
|Also See:||Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007|
|TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007|
|TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007|
|TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007|
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