Hotel Online  Special Report


MSI, Best Western Two-Way CRS Interface
Installations Building Momentum
MSI was the first PMS provider to deploy an OTA
compliant Two-Way CRS interface to Best Western! 

PHOENIX — AUGUST 22, 2005 — Multi-Systems Inc. (MSI), a leading supplier of property-management and integrated operations/marketing technologies for the lodging industry, has recently completed its 32nd Two-Way interface to the Best Western central-reservation system, and an additional 30 installations are in the pipeline.

“MSI is proud and pleased to be the first Best Western PMS provider to implement and install the Two-Way CRS interface based on the new Open Travel Alliance standards,” said MSI President Rick Munson. “Our partnership with Best Western in this interface endeavor will help member properties by streamlining their daily operations and enhancing inventory features and availability to be sold by the Best Western CRS. Our bottom line at MSI through this initiative is to help Best Western members increase their bottom lines by improving occupancy and RevPAR through WinPM’s state-of-the-art technology. Rate parity, inventory management, and travel agent information are a valued component of this CRS technology integration.” 

On a more industry-wide scale, this alliance with Best Western is another indication that MSI leads the way in providing the lodging industry with fully integrated property-management systems and a wide range of other sales, marketing and catering, point-of-sale, and wireless system solutions, he said.

“Best Western properties that would like to assume a leadership position within the Best Western system and outpace the competition in the marketplace should partner with MSI today by becoming among the first to install this technology,” Munson said. 

About MSI
MSI, founded in 1990, is a leading supplier of hotel technology and property management systems. With an installed customer base of more than 2,800 hotels and resorts throughout North America, MSI is one of the lodging industry’s largest providers of fully integrated property management, sales, marketing & catering, point of sale, centralized corporate services, and wireless PM systems. MSI specializes in "total system solutions" for management companies and hotel chains by providing central reservation and property system integration. MSI's customer support team has been recognized as one of the best in the industry and is the key to the success of their products and services.  For additional information about Multi-Systems, Inc. technology solutions, please contact Bridget Oliva at 800-331-7890 or For more information on MSI, visit



Barb Worcester
Tel: (440) 930-5770

Bridget Oliva
VP Sales & Marketing
   Tel: (602) 870-4200
    Toll Free: (800) 331-7890

Also See: Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005
Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ‘Chief Scientist,’ Warring Will Direct Future Products for MSI / Aug 2005
Marc Voirol to Lead MSI’s Proactive Account Management Team / Aug 2005
MSI’s Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005
USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005
MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005
Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 

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