Hotel Online  Special Report


MSI Is On The Move; Hospitality Technology Provider Plants
New Roots to Prepare for Future Growth, Expansion
of Products, and Larger Customer Assistance Center
PHOENIX — APRIL 20, 2005 — Multi-Systems Inc. (MSI), the hospitality industry’s leading provider of fully integrated property-management, marketing and reservations systems, has moved its headquarters. The new facility is located at 7600 North 15th Street, Phoenix, AZ  85020.

“After 10 years of successful growth and expansion of our diverse product portfolio, we needed more space,” said Rick Munson, MSI president. “MSI is very pro-family and associate focused. We previously occupied a pair of two-story buildings encompassing five separate suites. In order to nurture our family culture, it was important for us to find a location that was centrally located that would keep us together under one roof.”

“We’ve added brands to our portfolio,” Munson said. “We’ve grown from a PMS-only company to one that offers sales-and-catering, point-of-sale, corporate services and enterprise solutions. Soon, these services will become available in Web-based and ASP-model environments. In addition, we have also diversified by offering our solutions to multiple segments including resort, full-service, economy, limited-service and extended-stay properties. 

Munson adds, “Customer service is our No. 1 priority at MSI and this move allows us to expand our Customer Assistance Center. This year we will be announcing exciting new programs to support our valued customers, including new tracking software and comprehensive training initiatives.”

As the industry continues to grow and change, Munson said MSI is now better positioned to grow and change with it.

About MSI
MSI, founded in 1990, is a leading supplier of hotel technology and property management systems with a customer base of more than 2,800 hotels and resorts throughout North America.  MSI is one of the lodging industry’s largest providers of fully integrated property management, sales, marketing & catering, point of sale, centralized corporate services, and wireless PM systems. MSI specializes in "total system solutions" for management companies and hotel chains by providing central reservation and property system integration. MSI's customer support team has been recognized as one of the best in the industry and is the key to the success of their products and services. For additional information about Multi-Systems, Inc. technology solutions, please contact Bridget Oliva at 800-331-7890 or For more information on MSI, visit



Barb Worcester
Tel: (440) 930-5770

Bridget Oliva
VP Sales & Marketing
   Tel:   (602) 870-4200
    Toll Free:  (800) 331-7890

Also See: Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 

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