Hotel Online  Special Report


TravelCLICK Reports Second Quarter 2004 Electronic
Hotel Bookings Increase of Over 10%; 
Hotel Revenue from Electronic Channels Up by More than 17%
Chicago (September 20, 2004) - TravelCLICK's eMonitor results for the second quarter of 2004 show that worldwide electronic hotel bookings were up 10.1% for the Global Distribution Systems (GDS) and Internet combined. This year-over-year growth was fueled by a 17% increase in Internet bookings made through third-party websites powered by either Pegasus or the GDS. 

Hotel room nights booked electronically through the Global Distribution Systems (GDS) and key Internet sites were also up 11.4% versus the same period last year. 

Electronic room nights year-to-date through the second quarter increased by 10.5% from the same time period last year, revenue was up 17.2%, and Average Daily Rate (ADR) increased by 6.0%. Average length of stay for the 2004 year-to-date period was 2.10 nights, slightly higher than last year's 2.08 nights. 

eMonitor results are compiled from TravelCLICK's comprehensive database, which is the exclusive source of hotel industry electronic distribution data from the Amadeus, Galileo, Sabre, and Worldspan GDS. TravelCLICK's eMonitor also includes hotel bookings made through third-party travel Internet websites powered by Pegasus Solutions. 

Travel Agent Component 

Travel agent bookings remained the dominant source of GDS and Pegasus hotel e-business, representing 79.6% of total room nights. The travel agent component of GDS bookings had a 6.7% increase in ADR versus the second quarter of 2003. Travel agents continued to be a key source of higher rate business for hotels. The average rate for room nights booked through travel agents was 35.7% higher than the average rate for room nights booked via the Internet. 

On a year-to-date basis, travel agent hotel bookings via the GDS were up 8.4% from the same period in 2003. 

Internet Component 

Internet (consumer online) room nights displayed growth of 18.7% above the second quarter of 2003. Average rate was up for GDS and Pegasus-powered Internet bookings by 8.4% compared to the prior year. 

Year to date, the Internet component displayed a 21.2% growth in room nights compared to the first six months of 2003. Average rate was up 7.1%, which led to a 29.9% increase in revenue for 2004 year-to-date through the second quarter. 

"Second quarter results continue to demonstrate the growing importance and strength of electronic marketing channels," said John Hach, vice president and product manager of emarketing products for TravelCLICK. "These results are consistent with the growth trends measured during the first quarter of this year. The GDS channel is performing considerably better that many people predicted in terms of both year-over-year growth and average daily rate." 

Second Quarter 2004

Room Nights
% Growth
% Growth
Total GDS and Pegasus Hotel e-Commerce
Travel Agent Component
Consumer Internet Component

2004 Year-to-Date

Room Nights
% Growth
% Growth
Total GDS and Pegasus Hotel e-Commerce
Travel Agent Component
Consumer Internet Component

GDS Performance by Market Segment

Results for the second quarter of 2004 by industry market segment are shown below for GDS bookings only. All four segments had an increase in both room nights and ADR compared to last year.

Second Quarter 2004

Market Segment
Room Nights
% Growth
% Growth

Top Destination Markets

The top five worldwide destination markets for total GDS and Pegasus third party powered web room nights during the second quarter of 2004 were: 

Second Quarter 2004

Top Destination Markets 
Room Nights
% Growth
% Growth
New York
Los Angeles
San Francisco/Oakland/San Jose

To receive a free listing of second quarter results by top 50 cities worldwide in electronic bookings, please e-mail Up-to-date GDS hotel booking summaries by individual local market are always available for downloading on TravelCLICK's website at

About TravelCLICK TravelCLICK ( is the leading provider of solutions that help hotels and other travel industry suppliers maximize profits from electronic distribution channels. The company’s iHotelier booking engine platform and website marketing programs enable hotels to better execute strategies that increase business into their own websites. TravelCLICK's competitive benchmarking reports provide hotels with price and booking performance information, and the company's exclusive electronic marketing networks allow hotels and other travel related suppliers to target promotional messages to specific travel agents and consumers when they are booking travel. 

Established in 1996 and headquartered in the Chicago area, TravelCLICK has over 7500 customers in more than 140 countries around the world.



Marie Cabo, Marketing

Also See: TravelCLICK Expands Commitment to iHotelier / August 2004
The Alexander, Miami Beach, Selects TravelCLICK as Electronic Distribution Partner / July 2004
JM Hoteles Selects TravelCLICK as Electronic Distribution Partner / July 2004
The Top 10 European Destination Markets for Total GDS Room Nights in 2004 Q1; Electronic Room Nights Grew 16.2% According to TravelCLICK / May 2004
The Top 10 Asia-Pacific Destination Markets for Total GDS Room Nights in Asia-Pacific in 2004 Q1; 
Electronic Room Nights Grew 26% According to TravelCLICK  / May 2004
TravelCLICK Reports 9.5% Increase in Electronic Hotel Room Nights Worldwide in Q1; Surprisingly, Hotel Revenue from Travel Agents Increased by 13.3% Year-over-year / eMonitor Results / May 2004
TravelCLICK Reports 6.3% Increase in Electronic Hotel Room Nights Worldwide in Q4; Travel Agent Bookings Represent 40% Higher ADR than Consumer Internet Channel / eMonitor Results / February 2004
Major Hotel Chains Grew Internet Reservations by 34% in 2003; TravelCLICK Reports eTRAK Results from 30 Leading Brands / March 2004
TravelCLICK Names Mandarin Oriental Hyde Park, London E-Marketer of the Year / January 2004
Electronic Bookings Up 10.5% in Q3 for Hotels Worldwide; Consumer Internet Component up 51.6% / eMonitor Results / November 2003
Brand Sites Produce 67% of all Major Hotel Chain Internet Reservations / eTRAK Results / October 2003 Joins TravelCLICK's Consumer Media Network / October 2003
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Hilton International Selects TravelCLICK’s RateVIEW / September 2003
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TravelCLICK Interactive Combines With iHotelier / June 2003
TravelCLICK Gives NYU Investment Conference Attendees Real-Time View of Their Properties’ Electronic Distribution Performance / May 2003
Worldwide Hotel Electronic Bookings Up 4.6% in Q1; TravelCLICK’s eMonitor Now Includes Third Party Internet Bookings from Pegasus / TravelCLICK eMonitor / May 2003
TravelCLICK Reports Recovery for Hotel Bookings on Internet and GDS since Onset of Iraq War - Company Issues Tips to Hotels: Don't Stay Quiet / April 2003
Strategic Hotel Capital Endorses TravelCLICK Products / April 2003
Cornell’s Center for Hospitality Research Partners with TravelCLICK to Help Hoteliers Improve Revenue Management Strategies / April 2003
Hotels Experienced Considerable Growth in Room Nights Booked Electronically Through the Global Distribution Systems in Q4; Luxury Segment Room Nights Booked Electronically Grow 21% / TravelCLICK eMonitor / Feb 2003
Electronic Bookings for Worldwide Hotel Industry Show Improvement - TravelCLICK Issues Third Quarter eMonitor / November 2002
Report on Electronic Bookings for Worldwide Hotel Industry Shows Luxury Segment Leads the Way to HotelRecovery in Q2 / TravelCLICK Issues Second Quarter eMonitor / Aug 2002
Room Nights Booked Electronically Down 10% from the First Quarter of 2001, Revenue Off 18% / eMonitor / June 2002
Worldwide Hotel Room Nights Booked Electronically Through the Global Distribution Systems Down 12% Versus 4th Qtr Last Year / eMonitor / Feb 2002

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