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Member of the 2001 |
ATLANTA (April 1, 2002) � Marriott International
recently named Pepper Martin, Maintenance Chief at the TownePlace Suites-Kennesaw
hotel, winner of the franchise Service Team Member of the 2001 Award.
Nominated by General Manager Warren Schatzle and management company Day Hospitality Group (DHG), Martin competed against representatives from 95 TownePlace Suites hotels nationwide. As Marriott�s guest, he traveled to the annual Marriott Managers� Meeting in San Diego, California to receive the award. �Pepper earned this honor for his dedication to his job and his service to our hotel�s guests,� said GM Warren Schatzle. �He tirelessly does whatever it takes to get the job done each day.� With Day Hospitality Group for more than two years,
Martin joined to help open the new TownePlace Suites in Kennesaw. Both
he and his wife Betty have worked at the hotel ever since. She was
recently promoted to Operations Manager.
Schatzle tells the story that about midnight one evening, Martin received a call from a guest who needed an iron that night. Martin immediately went out and purchased an iron so that the guest could be prepared for an important early morning meeting. �Pepper makes sure our hotel delivers world class service,� said General Manager Warren Schatzle. �On one occasion, he purchased a new umbrella for a guest he observed in the parking lot struggling to stay dry during a downpour. He placed the umbrella in the guest�s room with a note saying �thanks for staying with us at TPS�.� �Pepper is a true ambassador of hospitality and
kindness,� added Schatzle. �His efforts and attitude make him an
asset to our team.�
Day Hospitality Group (DHG) is an Atlanta-based full-scale management, development and consulting firm specializing in the select-service lodging segment of the hotel industry. Principals of the company are Peyton Day, Chairman, and Frederick W. Cerrone, CHA, President. A franchise partner of Marriott International, Inc., (NYSE/MAR), DHG owns and operates three Fairfield Inn by Marriott properties in Buckhead, Kennesaw and Charlotte, NC; three Fairfield Inn & Suites in Alpharetta, Perimeter Center and Macon, GA; two TownePlace Suites hotels in Alpharetta and Kennesaw and three SpringHill Suites hotels in Alpharetta, Kennesaw and the Mall of Georgia; and the Hampton Inn-Mall of Georgia. The company operates the Fairfield Inn & Suites-Midtown Atlanta and the Hampton Inn-Stone Mountain. |
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Day Hospitality Group Frederick W. Cerrone, CHA President (770) 446-1500 |
Also See | 2002 Hospitality Awards Presented by Palm Springs Desert Resorts Convention and Visitors Authority / Feb 2002 |