Delphi MPE provides real-time, direct-book capability for any guest or function room in a region or cluster of hotels, regardless of size, from a single, Microsoft SQL server 7.0 database.  Delphi MPE can also receive Web-based sales leads through MeetingBroker.com, Newmarket�s Internet service that routes electronic Requests For Proposals (e-RFP) from member sites directly into sales automation applications for immediate follow-up.

�Delphi MPE was the ideal solution for the Savoy Group,� said Clive Taylor, the hotel group�s IT Director.  �We upgraded three properties from the Delphi product, and the rest which were manual.  We can now provide all 65+ people in sales, conference, and banqueting departments with instant access to the complete inventory of six properties.  We are also bringing Savoy�s US sales offices on-line with Delphi MPE over our WAN, giving them real-time access to rates and availability.�

The Delphi MPE and Terminal Servers are located at The Savoy.  The Savoy and Simpson�s access Delphi MPE over the hotel�s Local Area Network (LAN), while users at Claridges, The Berkeley, the Connaught and Lygon Arms connect to the database using thin-client technology and the Savoy Group�s Wide Area Network (WAN).
Each property within the Delphi MPE database is custom configured to suit the specific profile of each hotel.  Each Delphi MPE user, regardless of their physical location, is configured to access only the appropriate venues with the proper level of access.  All users share a common client management system, which includes account files, call reports, traces, and meeting profile information.

�One of Delphi MPE�s strengths is that customers now have a single point of contact for the entire Savoy Group,� said Dan Hiza, Managing Director of Newmarket�s EAME division.  �This means they get the meeting information they need the first time they call, while the salesperson is able to turn this enhanced customer service into increased bookings, quickly and easily.�

About the Savoy Group
Established over 100 years ago, The Savoy Group continues to respect the past but also understands the demands of future generations and continues to ensure that its services remain at the cutting edge of innovation and efficiency. A distinguished group of hotels and restaurants, the group consists of The Berkeley, Claridge�s, The Connaught, The Savoy and Simpson�s-in-the-Strand in London and The Lygon Arms in Broadway, Worcestershire. Each property retains it own individual character and style.

About Newmarket International
Newmarket International provides E-Business solutions that automate sales and operations for every type of hospitality venue, from independent hotels of any size to resorts, casinos, convention centers, convention & visitors bureaus, and the complete corporate enterprise.  Newmarket is widely recognized as the premier innovator of scalable sales and catering systems, web-enabled applications, and today�s E-Business strategies, including (www.meetingbroker.com).  A total solutions provider, Newmarket offers leading-edge technologies, onsite and Web-based training, consulting, project management and superior support based on unparalleled industry expertise.