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 Knights Franchise Systems Technology Initiatives Focus 
on Web Site and Chain-wide High Speed Internet Access
PARSIPPANY, NJ, August 8, 2000 - Knights Franchise Systems, Inc. today unveiled the redesign of its Website, www.knightsinn.com.  Additionally, the brand announced an initiative making High-Speed Internet (HSI) a chain-wide standard. 

�The development and implementation of high-tech innovation has revolutionized the travel and lodging industries,� said Marilyn McHugh, Vice President of Marketing for the chain.  �Knights is proud to be on the leading edge of this technology, providing a valuable service to our guests and our franchisees.�

Packed with information about the chain�s programs, promotions and other special offers, the user-friendly home page allows consumers to make guaranteed reservations 24 hours a day, seven days a week at any of the brand�s more than 230 hotels.  The site also provides details about all Knights Inn properties and the services and amenities offered at each.  �Not only did we give our site a fresh new look and feel, but we simplified our reservation process so that it only requires one click to get to our reservation screen,� said McHugh.

Knights� website continues to be trucker-friendly by also offering an online resource center filled with over 500 links to driver-related sites.   The site includes a link index to trucking companies, truckers associations, truck stops, weather and road conditions, unions, vendors and suppliers, charitable organizations, insurance companies and much more.  In a move aimed at further enhancing technological offerings, Knights Franchise Systems, Inc. has also made High-Speed Internet (HSI) a chain-wide standard. All guest rooms and meeting rooms are required to be  wired for high-speed Internet access, making Knights one of the first budget hotel brands to implement a chain-wide HSI access program.   With HSI in every guestroom, travelers will be able to access the Internet up to 50 times faster than conventional modems.

�Guests can use the phone and browse the Internet at the same time,� added McHugh.  �This is a value-added amenity that our guests have been asking for.� 
�The e-commerce explosion and evolving marketplace has created a new type of customer whose demands and service requirements are dramatically increasing,� said Knights Inn President and Chief Executive Officer Bruce V.  Bloom. �Given the growing number of techno-savvy consumers using the Internet, we felt that offering high speed Internet access to today�s guests was an aggressive and forward-thinking move for the chain.�

Knights Franchise Systems, Inc., a subsidiary of Cendant Corporation (NYSE: CD), is a budget lodging chain of more than 230 franchised properties in the United States and Canada.  
 

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Contact:
Evy Apostolatos   
(973) 496-8420  
[email protected]
www.knightsinn.com


 
Also See Bruce V. Bloom Named President and CEO at Knights Franchise Systems / Sept 1999 
Cendant Corporation Signs Agreement with CAIS Internet and VirtuaLINC for High Speed Internet Access System to more than 700,000 Rooms / Oct 1999 


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