| �Now we can leverage our technological
lead further through this agreement with Zoho, which provides us with a
simple, centralized, cost-effective way of buying services, supplies and
equipment online for our hotel-casinos nationwide,� Satre said.
Gary Loveman added: �The Zoho alliance will enable us to efficiently
consolidate suppliers and their products in one location and permit Harrah�s
Entertainment employees additional time to concentrate on customer service.�
�We expect that overall purchase prices can be reduced by approximately
5 percent to 10 percent of Harrah�s purchases after all suppliers are added
to Zoho. This would be quite significant,� Loveman said. Loveman
added, �The user-friendly Zoho system will simplify and speed up analyses
of purchasing data, allowing managers to focus more time on revenue-generating
operations.�
Zoho is a new hospitality-specific business-to-business Internet service
that transforms the economics of hospitality procurement by streamlining
the complete supply chain, bringing together a complete marketplace of
buyers and suppliers, as well as transportation and finance companies.
Harrah�s Entertainment, Inc. is the most recognized and respected name
in the casino entertainment industry, operating 21 casinos in the United
States under the Harrah�s, Showboat, Rio and Players brand names. Founded
more than 60 years ago, Harrah�s is focused on building loyalty and value
with its targeted customers through a unique combination of great service,
excellent products, unsurpassed distribution, operational excellence and
technology leadership.
Statements in this release concerning future events, future performance
and business prospects, including reducing Harrah�s Entertainment�s purchasing
costs, are forward-looking and are subject to certain risks and uncertainties. |
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About Zoho at Harrah�s
The Zoho Marketplace is the easiest-to-use, most complete hospitality
procurement solution. It offers access to a range of products and
services used by hospitality organizations, coupled with ready access to
Supply Chain Services.
Procurement Process Management: Zoho will automate Harrah�s internal
procurement processes by allowing buyers at all properties to instantly
source operational goods and services from all vendors who have agreements
with Harrah�s. Additionally, buyers can create one-time or recurring orders,
then approve, submit and track orders online. This will reduce the
costs of spot buying and insure that buyers across all properties have
access to the most up-to-date contract pricing. Moreover, personnel responsible
for purchasing can emerge from spending much of their time on paperwork
and details, to focusing more attention on creating the ultimate guest
experience.
Controlling Supply Chain Costs: Through on-line access to transportation
and banking services, the Zoho Marketplace will facilitate cost reduction
across the complete procurement-related supply chain. �Just getting all
properties on the same page with regard to a common transportation carrier,
financing rate, and payment processes has the potential to impact our budget
significantly,� said Loveman.
Knowledge Management: Zoho Information Services will facilitate
more informed decision-making at Harrah�s by providing a wide range of
standard and custom reports capturing key information such as spending
levels by product, supplier, or general ledger code. This will give Harrah�s
executives for the first time, accurate insight into real-time buying patterns
and all costs associated with procurement. |
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