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December 1999 - In its February 1999 edition, this publication
listed 24 issues and trends that will shape travel and tourism in the 21st
century. Readers who still have that issue may wish to refer back to it
and see which ones were proved right and which not, or rather not yet.
Indeed, we stressed the importance of seeking and maintaining that delicate
and very elusive thing called "balance" in every aspect of our corporate
and national goals.
In this edition, the last of the 20th century (for some anyway), we seek to build upon that trend-spotting edition, reflect on the past, ponder the present and take a fresh look at where the travel and tourism industry is heading, considering especially development in the last 42 months, not just in the travel and tourism industry but more importantly in the world beyond. Clearly, travel and tourism is today a major player
in Pacific Asia societies and economies. A virtual unknown just 20 years
ago, it has become an industry that moves about a fifth of the
This stupendous growth is likely to continue, fed by strong marketing campaigns by destinations, travel and tourism companies and airlines, the direct - distribution power of Internet technologies, higher purchasing power and millions of new travellers driven by the desire to "keep up with the Joneses" and experience a globalised world. To manage this growth, countries will have to develop infrastructure and support mechanisms, not only in terms of the hardware involving bricks and mortar but also software mechanisms including training programmes, regulatory structures, security measures and law enforcement capabilities. That perhaps will be the simple part. The broader difficulties come in when one considers the fact that the industry can be well and truly affected by factors outside its control. Since 1997, the two factors that hit the travel and tourism industries of many Pacific Asia countries were ecological (haze caused by forest fires) and economic (caused by underlying structural weaknesses but triggered by currency speculators). Today, the dust stirred up by those two cataclysms is beginning to settle, or so it appears. In the process, Asia is under-going its greatest process of social, economic, political and cultural change since the end of World War II. No process of change takes place without creating some kind of underlying instability, rocking a few boats and creating casualties. However, today's Age of Instability can be characterised by silent invaders, unseen and invisible, which can work their magic in various forms, as follows:
The Consolidation of Control Much has been written about the impact of globalisation. Indeed, it brings jobs, growth, investment, training and other opportunities. Countries are competing wildly against each other to create conditions to attract the investments of global companies. But there is another side to globalisation, and that is the consolidation of control. In the 21st century, a handful of multinational companies and conglomerates will control the vast majority of the world's trade in goods and services, with everybody else being a supplier of raw material, natural resources and services to these companies. Companies will exercise unprecedented control over prices and production. Too much power will be concentrated in the hands of too few, and that includes the power to get countries to change rules and regulations. As he who has the gold will make the rules, the vast majority will dance to the tune of the minority. Democratically elected governments will have to buckle to undemocratic multinationals for whom a country is nothing more than a pixel on a global computer screen. There is no precedent in history to show that such a system will survive. Multinationals are accountable to share-holders first, employees second. And shareholders want performance above all else, meaning eternal growth, profitability, high share prices and strong returns. Usually, they want it NOW! If units fail to perform, they get closed or are merged. Some of the employees, especially those who have served the company for long, are helped to find jobs elsewhere. Many are simply let go. How globalisation will change the nature of the travel and tourism industry is still subject to much study. At the moment, the strings are being pulled by proponents of globalization who have nothing but positive things to say about it. Like everything else, the negative impact will set in later. The Age of Imbalance A number of reports issued this year by the United Nations, including the Human Development Report, World Investment Report, Trade & Development Report and the latest Global Environmental Outlook, have pointed to the dangers posed by thc huge social, economic and environmental imbalances taking hold. All of them have the potential to disrupt travel and tourism. Says the Global Environment Outlook, "Two over riding trends characterise
the beginning of
"Secondly, the world is undergoing accelerating change, with environmental stewardship lagging behind economic and social development." Environmental gains from new technology and policies are being overtaken by population growth and economic development. The processes of globalisation that are so strongly influencing social evolution need to be directed towards resolving rather than aggravating the serious imbalances that divide the world today. "Resolving these imbalances is the only way of ensuring a more sustainable future for the planet and society." The Report adds, "The modern industrial economies of North America, Europe and parts of East Asia consume immense quantities of energy and raw materials, and produce high volumes of waste and polluting emissions. The magnitude of this economic activity is causing environmental damage on a global a scale and widespread pollution and disruption of ecosystems. On the other hand, in many parts of the development, another kind of environmental holocaust is unfolding. "Poverty combined with rapid population growth is leading to widespread degradation of renewable resources primarily forests, soils and water. Many people, living in subsistence economies have few alternatives to depleting their natural resources," which in turn leads to reduced living standards and prospects for economic improvement among rural peoples. Mobilising Action Solutions to these issues - social, cultural, environmental and technological must come from cooperative action between all those involved -individuals, NGOs, industry, local and national govemments, and international organisations. Specific examples include the increasing role of NGOs in multilateral agreements, the involvement of stake-holders in property rights issues, and the leading role played by some manufacturing and resource industries in setting ambitious but voluntary targets. Actions are recommended in five areas:
Source: Global Environmental Outlook: 1999, UN Environmental Programme
Source: Global Environmental Outlook 1999, UN Environmental Programme
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