| Fort Worth, TX � December 8, 1999 - HotelTraining.com announced today
the formation of a new division that will address the increasing demand
for their custom Internet based training platform. The new division
has been created to work with vendors and suppliers of hotel-related products
and services.
�This was the next logical step for us� said Jay Delerno, President
of MacDel Inc., d/b/a HotelTraining.com. �This year�s HITEC Show exposed
us to a number of inquiries from hotel software and hardware vendors that
were seeking low cost, effective, yet timely training solutions they can
use to educate hotel employees on how to utilize the products being installed
in their hotels. Staff turnover is still a huge problem and the Internet
based training offers vendors a cost effective, consistent, and constant
training alternative. A company that wants to deliver their training over
the Internet is no longer required to make large capital expenditures to
acquire software, develop the training materials as well as hire a staff
to address the on going issues of site hosting, maintenance of training
materials and technical support.�
He went on to say, �The goal of the new division will be to work with
vendors and suppliers in developing their existing on-site training materials
into a complementary, support training option that hotels can access to
provide refresher training to existing employees and to train new hires.�
 An
Internet based training program provides access to on-demand training,
tracking of each trainee�s progress as well as in-depth reporting for each
trainee. The training is provided with an interactive format that includes
text, animation, and audio. Depending on bandwidth delivery options,
video may also be incorporated. Performance feedback on training is provided
by way instant responses that are given for every answer submitted by a
trainee. Interactive responses to test questions may be in the form
of a multiple-choice selection, clickable image selection, or a fill-in-the-blank
answer. By providing administrative access to a program, the vendor can
review trainee history as well as all corresponding reports.
HotelTraining.com currently provides an Internet based reservation sales
training workshop. New training workshops for customer service and
group sales training will be available within the next 60 days. A
demo of the STAR workshop is available at http://www.HotelTraining.com |
