| ORLANDO, Fla., March 1999�As the extended-stay segment continues
to expand, housekeeping managers and supervisors are faced with a training
challenge: kitchens. From loading and unloading dishwashers to scouring
broiler pans and cleaning refrigerators, housekeeping duties at extended-stay
properties include tasks that have not been part of the job list for housekeepers
at traditional lodging properties. Most training materials don�t even address
these unique housekeeping issues�until now.
World Trainer: Extended Stay Guestroom Cleaning,
the newest language-free video from the Educational Institute of the American
Hotel & Motel Association, details the housekeeping tasks and responsibilities
at an extended-stay property. Through live action demonstrations, icons,
and audio special effects, this video teaches housekeeping staff proper
techniques for cleaning and sanitizing kitchens, and also shows different
levels of cleaning, such as light touch, full cleaning, and check-out cleaning.
The wordless format of this World Trainer video is ideal for today�s
diverse workforce, enabling trainers to teach all their employees together,
regardless of language fluency. Other titles in the series include: Guestroom
and Bathroom Cleaning, Guestroom and Bathroom Cleaning�Economy Lodging
Version, Laundry, Houseperson, Floor Care, Warewashing, Bus Person, and
Security Awareness.
Regular prices are $179.95 for AH&MA members and $224.95 for nonmembers.
To order or for more information, call 1-800-752-4567 (407-999-8100 outside
the U.S. and Canada), or visit EI�s web site at www.ei-ahma.org.
Established in 1953 as a nonprofit educational foundation of AH&MA,
the Educational Institute is the world�s largest hospitality communication
resource center, providing quality training and educational materials for
the hospitality industry. |