Ready-to-lead seminars from the Educational Institute

ORLANDO, Fla., June 1998—The Educational Institute of the American Hotel & Motel Association has made it easier for managers to offer in-house training programs on vital hospitality issues with its new line of Ready-to-Lead Seminars.
 Ten new seminar kits now contain everything even a first-time presenter needs to successfully conduct a seminar with confidence. Each ready-to-lead seminar kit contains instructions, a Leader’s Guide with corresponding Participant Manual pages, a “Successful Group Training” booklet, activity suggestions and overhead transparency masters, and a supplemental video.  Participant manuals are sold separately.
 

Three other EI seminars—Going the Extra Mile: Service Skills for Front Desk Employees; Front Office: Guest Service Professionalism; Hospitality Communication—have also been updated and repackaged in a ready-to-lead format.
Ready-to-lead seminars from the Educational Institute are $249.95 for AH&MA members and $299.95 for non-members.  Participants manuals are $8 for AH&MA members and $10 for non-members; quantity discounts are available.  For more information or to place an order, call EI at 800-752-4567 or fax 800-349-0323, email info@ei-ahma.org or visit EI’s web site at www.ei-ahma.org.  Outside the U.S. and Canada, call 407-649-8252 or fax 407-235-7848.

Established in 1953 as a nonprofit educational foundation of AH&MA, the Educational Institute is the world’s largest hospitality communication resource center, providing quality training and educational materials for the hospitality industry.