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Ready-to-lead seminars from the Educational Institute
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ORLANDO, Fla., June 1998�The Educational Institute of the American Hotel
& Motel Association has made it easier for managers to offer in-house
training programs on vital hospitality issues with its new line of Ready-to-Lead
Seminars.
Ten new seminar kits now contain everything even a first-time
presenter needs to successfully conduct a seminar with confidence. Each
ready-to-lead seminar kit contains instructions, a Leader�s Guide with
corresponding Participant Manual pages, a �Successful Group Training� booklet,
activity suggestions and overhead transparency masters, and a supplemental
video. Participant manuals are sold separately.
Topics for these hospitality seminars are:
Customers for Keeps: Providing Exceptional Service |
Building High-Energy Teams |
Success from the Start: Getting the Right People the First Time |
Putting the �Pro� in Problem Solving |
High-Performance Training |
Results-Oriented Leadership |
Visionary Leadership |
Tackling Turnover: Keep Good People Once You Get Them |
Time Management: Stop the Clock |
Making Diversity Work |
Three other EI seminars�Going the Extra Mile: Service Skills for Front
Desk Employees; Front Office: Guest Service Professionalism; Hospitality
Communication�have also been updated and repackaged in a ready-to-lead
format.
Ready-to-lead seminars from the Educational Institute are $249.95 for
AH&MA members and $299.95 for non-members. Participants manuals
are $8 for AH&MA members and $10 for non-members; quantity discounts
are available. For more information or to place an order, call EI
at 800-752-4567 or fax 800-349-0323, email [email protected] or visit EI�s
web site at www.ei-ahma.org. Outside the U.S. and Canada, call 407-649-8252
or fax 407-235-7848.
Established in 1953 as a nonprofit educational foundation of AH&MA,
the Educational Institute is the world�s largest hospitality communication
resource center, providing quality training and educational materials for
the hospitality industry.
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Also: Hospitality
Industry training tools available from EI
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