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Navigating the Labyrinth of Measuring Learning Objective Achievement
By Jim Hartigan March 6, 2013 Training evaluations…there are many different approaches and methodologies: Kirkpatrick’s four levels, Phillips additional ROI calculation, Kaufman’s five levels, Tyler’s pre-test/post-test, Stake’s responsive evaluation, and on and on. A Google search of the term “training evaluation” returns over 223 MILLION results! With so many different choices, it’s all-too-easy for a Learning and Development Professional to get lost in the dreaded Labyrinth of Perpetual Learning Objective Confusion (beware the deadly Instructional Designer Minotaur!) Well fear not! We’re here to equip you with a map and enchanted sack full of magical tips to help you navigate your way to safety – and successful measurement of learning objectives! The first question you will want to answer is “what do I want to know about my training course?” Specifically, is it important to you:
If you’ve been in the Learning and Development arena for any length of time, you’re likely familiar with the ADDIE method of training course design (Analysis, Design, Develop, Implement, and Evaluate). Our method involves creating the tests, quizzes, and knowledge checks at the conclusion of the Design phase, after the learning objectives have been determined but before course development begins. We find this process provides a number of benefits including:
Whether you are looking to improve your established training evaluation metrics or are incorporating new training metrics and evaluations with a full refurbishment of your training program, starting with the measurement of your course learning objectives is a “back to the basics” approach that will always pay dividends. Until next time, remember to take care of the customer, take care of each other, and take care of yourself. Jim Hartigan,
Chief
Business
Development Officer and Partner joined OrgWide Services, a
Training/e-Learning,
Communications, Surveys and Consulting firm in April 2010 after nearly
30 years
experience in the hospitality industry, including the last 18 as a
senior
executive with Hilton Worldwide.
Jim’s last position was that of Senior Vice President
– Global Brand
Services where he provided strategic leadership and business
development and support to the $22B enterprise of 10 brands and more
than 3,400 hotels in 80 countries around the world. His team was
responsible for ensuring excellence in system product quality, customer
satisfaction, market research, brand management, media planning, and
sustainability.
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Contact: Jim Hartigan Chief Business Development Officer & Partner OrgWide Services 165 N. Main Street, Suite 202 Collierville, TN 38017 office: 901.850.8190 Ext. 230 mobile: 901.628.6586 [email protected] www.orgwide.com |