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IT for Hospitality Sector
Pertlink and MDIS Collaborate to Form New Training Program



by Terence Ronson, ISHC
December 27, 2012

We are very pleased to announce that Pertlink is collaborating with MDIS Corporation Pte Ltd (Management Development Institute of Singapore) to provide Hospitality IT training to individuals wishing to learn about this fascinating subject.
 
Course Schedule:
  • 23-25 JAN 2013
  • 28-30 May 2013
  • 09-11 OCT 2013

The Hotel industry is booming and technology deployment within that industry sector is at an all time high. But, there is a major missing ingredient - a steady and consistent supply of qualified personnel that will manage and maximise increasingly sophisticated systems.
 
Over a 3-day period, this course will be fast track knowledge sharing into the fascinating and dynamic world of Hotel Technology. The curriculum has been carefully engineered so as to take individuals with a keen interest in the Hotel Industry and Technology and provide them with essential knowledge of how IT is used in that industry sector. 
 
Objectives | On completion of this course, participants will have:
  • A clear understanding of the different departments in a Hotel - How Technology is used in those departments, and how they interact to form a centralised system.
  • Knowledge on How Technology is selected, procured, implemented and managed in a Hotel.
  • A basic knowledge of the functionality of various Management and Hotel operating systems.
  • An insight as to where certain technologies can shape the business and the criticality of them.
  • Exposure to Guest Room technology and how it needs to be aligned with Guest expectations in order to enhance the Guest experience and help drive loyalty.
Target Audiences | The course is designed for 2 groups of people:
 
Group A | Those without any Hotel (IT) experience and who wish to learn and be exposed to this industry sector. Their desire will be to join the Hotel Industry either directly, or to an associated business - perhaps a technology vendor. They should be Graduates, and possible already have some working experience, although not absolutely essential.
 
Group B | These individuals will already have some basic Hotel experience - not necessarily within an IT department, but either they themselves wish to further their career knowledge in this area, or their employer believes they exhibit potential in this area and require some more formalised education.
 
Curriculum
In designing the course, we take into consideration industry proven best practices that will be harvested from a pool of existing educators, hospitality industry professionals, and technology vendors.

 

Hotel Technologies to be Covered
  • Reservations Systems
  • Revenue Management
  • Food and Beverage Applications
  • Accounting Applications & Controls
  • E-Commerce
  • Hotel Technology Infrastructure
  • Security to include Physical Systems and Data
  • Guest Room Technologies
Technology Concepts to be Covered
  • Network Administration to include Contingency Planning and Disaster
  • Recovery
  • Emerging Technologies such as Cloud, RFID and NFC
  • Telecommunications concepts such as VoIP and VoWLAN
  • System Architecture - IP and Virtualisation
Trending Technologies
  • Social Media
  • Apps
  • Search Engine Optimisation
Managing Technology
  • General Management
  • System Strategies
  • System Selection
  • System Optimisation
Included in the comprehensive course workbook, will be a Glossary of commonly used terminology.
 
Specialised professionals will impart tremendous knowledge about the business and how IT interacts with all aspects, giving the student a solid foundation from which to either apply for a Hotel Technology related role, or enhance their existing position within the business. 

 

For more details - please contact: 
MDIS Corporation Pte Ltd
MDIS Dhoby Ghaut
20 Orchard Road, Singapore 238830 
Tel: (+65) 68426666 Fax: (+65) 63567100
Email us  

 



© Terence Ronson HFTP, HTNG, ISHC

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Contact: 

Terence Ronson 
terence@pertlink.net
 

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Also See: Speakers Finalized for AHTEC 2.0@FHC China 2012 / Terence Ronson / November 2012

Trends in Technology - Struck by Lightning / Terence Ronson / October 2012

Where's the Secret Sauce in Hotel Technologies? / Terence Ronson / July 2012

DO's and DON'Ts of Hotel Technology v4 / Terence Ronson / June 2012

In-Room Technology is Changing Hotel Landscape / Terence Ronson / June 2012

Wi-Fi is the New Four-Letter Word for Hoteliers / Terence Ronson / May 2012

Sex for Sale in Las Vegas and The Consumer Electronics Show / Terence Ronson / January 2012

The Window Into the Future / Terence Ronson / December 2011

YO! What's Trending? / Terence Ronson / December 2011

Is YOUR Service Priovider Providing Service to YOU? / Terence Ronson / November 2011

STOP, LOOK, LISTEN: Where We Are and Where We Are Headed with Hotel Technology / Terence Ronson / September 2011

New Kid on the Block / Terence Ronson / September 2011

The Cloud is Fast Approaching - What This Means to You - The Hotelier / Terence Ronson / August 2011

What Was Your Takeaway From HITEC 2011? / Terence Ronson / July 2011

DO's and DON'Ts of Hotel Technology v3.0 / Terence Ronson / June 2011

Life Can be Full of (Pleasant) Surprises; Especially When a Property Sets Their Mind and Heart into Doing it Right / Terence Ronson / May 2011

Innocent Until Proven Guilty - The Proliferation of iPads / Terence Ronson / April 2011

Your Hotel May be Old, But The Way You Deliver Service Should Not Be....Just Ask Mickey Mouse / Terence Ronson / February 2011

2010 Reflections...And a glimpse into 2011 - Guest Room Technology Focus / Terence Ronson / December 2010

The Front Desk Is Dead. Long Live the [New] Front Desk / Terence Ronson / August 2010

Fairmont Hotels Installing Self-service Kiosks in All North America Hotels; Includes Guestroom Mapping and Airline Check-In Features / June 2005

Hilton Tests New Check-In/Check-Out Self Service Kiosks at Two Flagship Properties / Sept 2003
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