News for the Hospitality Executive
Sycuan Casino is owned by The Sycuan Band of the Kumeyaay Nation and located just 30 minutes from downtown San Diego, California. InvoTech provides linen and uniform inventory control systems for hotels, casinos, resorts, and theme parks worldwide.
Accurate reports vital to efficient tracking of Sycuan tribal assets
“We do not have an in-house laundry facility, so it is important we track our team member’s garments to control our assets for the tribe,” said Vanessa Barbarin, purchasing manager for Sycuan Casino. “Our current InvoTech GIMS™ barcode system tracks team member’s uniforms and gives us greater accuracy, accounting for lost or damaged garments, which has a big effect on our operation’s bottom line. The new UHF RFID system will move Sycuan Casino to the next level of efficiency as we renovate the casino for a new look. The GIMS™ software will tell us exactly what our spend and savings are, and create a more efficient process. The cost reduction of lost and damaged garments will go directly to the bottom line.”
GIMS™ reduces manual labor, creates greater accuracy
The UHF technology makes it possible to track the inventory in large batches rather than by single-piece barcode scans. InvoTech will install fully-automated UHF-RFID readers powered by Impinj® in the hallway between the Casino’s loading dock and its uniform department. “As clean and soiled uniforms are pushed through the hallway in bulk, the direction of the uniforms is detected to record if they are going to the laundry, or returning clean. This will reduce manual errors and ensure the casino always has accurate reporting of appropriate par stocks in inventory,” said Jeff Welles, vice president of InvoTech. No computer or user input is required; a light flashes to confirm the uniforms were processed into the GIMS™ Uniform System. InvoTech will also provide portable UHF-RFID handheld readers for the Casino’s monthly physical inventory which will significantly reduce the time and staff required to perform that task.
As part of its normal services, InvoTech specialists provide on-site system installation and training, and offer ongoing 24-hour customer support and software updates
Please visit InvoTech Systems in booth #236 at HITEC 2011, June 20 to 23, at the Austin County Convention Center.
About Sycuan Casino
Sycuan Casino, open 24 hours every day of the year with 2000 slot machines, 43 gaming tables, poker, bingo, live shows and multiple dining options, is operated by The Sycuan Band of the Kumeyaay Nation. Located 30 minutes east of downtown San Diego in the scenic Dehesa Valley, Sycuan Casino’s mission is to refine the casino guest experience through unparalleled service of the highest integrity in a friendly and entertaining environment. Dining venues include an all-you-can-eat Paipa's Buffet, Wachena Restaurant, Sunset Deli and the Bingo Snack Bar. The nearby Sycuan Resort was voted San Diego’s favorite golf course 5 years in a row by readers of the San Diego Tribune. For more information on the Sycuan Casino, please visit http://www.sycuan.com/.
About InvoTech Systems
InvoTech Systems, Inc. – a Microsoft Certified Partner – is a leading provider of high quality and innovative inventory control systems for hotels, casinos, resorts, theme parks and sports arenas. The company’s GIMS™ asset management solution and tracking systems manage Uniforms, Linens and Laundries, and its SAMS™ systems manage Security and Guest Services operations. Both GIMS™ and SAMS™ provide ultimate control and accountability, streamline operations, improve quality and loss control, and reduce labor. The GIMS™ ultra high frequency radio frequency identification (UHF-RFID) System, in particular, fully automates uniform and linen tracking and allows managers to eliminate labor from cost centers, and to instead utilize that labor to enhance revenues. With more than 500 customers worldwide that include MGM Resorts International, Ritz-Carlton Hotels, Hyatt Hotels, Starwood Hotels and Resorts, Hilton Hotels, Universal Studios and Madison Square Garden, InvoTech Systems is rooted in a culture that emphasizes long-term client relationships, superior customer service and on-going technology innovation and integration. For more information, please visit www.invotech.com.
InvoTech Systems, Inc.
Jeff Welles, Vice President
16530 Ventura Blvd., Suite 603
Encino, CA 91436 USA
5469 Casino Way
El Cajon, Ca 92019
Julie Keyser-Squires, APR
180 River Springs Drive NW
Atlanta, GA 30328
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