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 Hotel Common Sense � 
Who Makes Resolutions Anymore?

 
By John Hogan, CHA MHS - December, 2000
 
 
� The things that hurt, instruct.� 
Benjamin Franklin

Over the years, in both a professional and personal situations, I have had the occasion to visit one of America�s finest �old� cities � Philadelphia.  One cannot escape the impact Benjamin Franklin made on both the city and the country when one visits any of the city�s many attractions.  We all know of Franklin�s famous experiments with electricity via a key and kite.  Many of us have first-hand experience with some of his inventions, such as the Franklin Stove or bi-focal glasses.  A visit to his adopted city also highlight many of his other innovations such as the first public free library, the first volunteer fire department, the University of Pennsylvania, the hospital system and more.

While Franklin is known to have had his  unsavory or � bad� habits, his reputation as a sage and wit remains well known through such publications as his POOR RICHARDS� ALMANAC.

Planning and fortitude was the foundation of his successes, though and he based it on a commitment to list of what he called virtues.  Franklin identified 13 of these virtues and practiced or emphasized one each week, giving each a special focus four times a year.

Below are Franklin�s virtues listed in bold letters.  I have taken the liberty to update each of these in contemporary phrases in italics.  Some of his are awkward in language, but not in intent�..
 

1. Temperance � Eat not to dullness; drink not to elevation.
Self-explanatory
2. Silence � Speak not but what may benefit others or yourself; avoid trifling conversation.
Be professional in what I say and do. ALWAYS.
3. Order � Let all things have their places; let each part of your business have its� time.
Remember the 80/20 rule. Establish and work on priorities!
4. Resolution � Resolve to perform what you ought; perform without fail what you resolve.
Say what I will do and then do it. ALWAYS!
5. Frugality � Make no expense but to do good to others or yourself; i.e. waste  nothing.
Recycling is not just for others. It makes cents and sense.
There is always a better way.
6. Industry � Lose not time; be always employ�d in something useful; cut off all unnecessary actions.
Practice and master time management.  It makes a difference.
7. Sincerity � Use no hurtful deceit; think innocently and justly, and if you speak, speak accordingly.
If I speak the truth, I won�t have to recall the �story� or half-truth.
8. Justice � Wrong none by doing injuries, or omitting the benefits that you think they deserve.
Teamwork is always more successful in the long term. Practice it!
9. Moderation � Avoid extremes; forbear resenting injuries so much as you think they deserve.
Keep things in better perspective. Win the wars, not every skirmish.
10.  Cleanliness � Tolerate no uncleanliness in body clothes or habitation.
Self-explanatory
11. Tranquility � Be not disturbed at trifles, or at accidents, common or unavoidable.
Keep a balance in my personal life. Every one makes mistakes.
Every day!
12. Chastity � Rarely use venery , but for health or offspring, never to dullness, weakness, or the injury of your own or another�s peace or reputation.
Do not judge others. Be true to your own values.  ALWAYS!
13.  Humility � Imitate Jesus and Socrates.
Everyone needs a hero, a mentor or someone to look up to. Remember there are others greater than and lesser than I. ALWAYS!

Who makes resolutions anymore? 

Well, last year was an alright year, all things considered.  I think this year, I�ll work on a stronger commitment to planning and consider the success record of our friend, Dr. Franklin. 

The opinions expressed in this article are those of the author and do not necessarily reflect the views of this publication or of Best Western International.

Contact:

John Hogan, CHA MHS
Director of Hospitality Education 
and Training
Best Western International
623-780-6310

[email protected]

 



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