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. Industry Veterans Assembled to Ensure SynXis� Growing Customer Base Receives the Highest Level of Service While Continuing to Increase Booking Volumes |
MCLEAN, VA - August 12 � SynXis, a leading provider
of reservation management and distribution systems for the hospitality
industry announced today the appointment of several new employees to the
operations team to ensure customers continue to receive the highest level
of service, defined as more bookings at the best value. Rick Hardin
has been named Manager of Data Services, Quinton Wilfong, Senior Data Specialist,
Audrey Barton and Mark Postelli, Account Managers.
�We take a real hands-on, consultative approach to our customer service,� said Eric Mason, Director of Operations. �Our ratio of service staff to customers is one of the best in the industry. This allows us to truly focus on ways to increase distribution for our hotels and ultimately drive their reservation revenues.� Rick brings seven years of experience from Hyatt Hotels and is responsible for managing the GDS and Customer Service departments. Quinton is a twelve-year veteran of Hyatt Hotels and Resorts and brings his extensive GDS knowledge and quality assurance experience to the team. Audrey, a nine-year veteran of Hyatt and Mark, previously with Indecorp are both instrumental in maintaining the already high level of service provided to SynXis customers. As Account Managers, they see to it that customers are trained on the SynXis Reservation Management System and will continuously monitor and track hotel performances to guarantee that each customer is receiving the full benefit of the system. �We are proud to add this impressive list of individuals to our operations team,� said Rick Betz, COO and Vice President of Marketing & Sales. �As our company continues to grow, these additions further illustrate SynXis' continued commitment to being a customer-centric organization.� About SynXis Corporation
SynXis' corporate headquarters are in McLean, VA, with offices in Denver and Amsterdam. For more information on SynXis and its products, please call 703-448-2530, e-mail [email protected], or visit our Web site at www.synxis.com. |
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Carol C. Levitt
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