| June 18, 2003 - Two leaders in their fields, HotelEXPERT
and Maximo®, known respectively for rapid response and facilities
management, have bridged their applications to deliver the most comprehensive
operations software available to the Lodging industry. The release date
is June 23 at the HITEC Show in New Orleans.
HotelEXPERT provides a common platform to track and dispatch guest requests
via pagers or mobile phones. It also monitors complaints, rebates and amends,
writes letters, scores surveys, recognizes employees and emails reports
and alerts.
Maximo is used by 10,000 customers worldwide and more than 260,000 end-users.
Maximo provides comprehensive Facilities Management and Preventive Maintenance
scheduling.
EZ-PM (Preventive Maintenance)
Powered By MAXIMO®
EZ-PM = Zero Guest Rebates!
 The
equation above can increase your guest satisfaction, and profit margin.
HotelEXPERT makes the leap into Facilities Management with its 2-way interface
to MAXIMO. Used by Fortune 500 companies, MAXIMO's Preventive Maintenance
application provides comprehensive PM scheduling and history of any location
or equipment in your facility.
Guest-related tasks are synchronized between HotelEXPERT & MAXIMO.
Calls originated from MAXIMO can now be auto-dispatched via SmartPaging
module of HotelEXPERT. PM tasks designated for MAXIMO can also be opened
or closed via HotelEXPERT's Telephone Interface module.
To boot, there's no re-training required for HotelEXPERT or MAXIMO users.
Users can stay with the System they are comfortable with. Soon to be available
are MAXIMO reports by email, generated by HotelEXPERT's ALEC! module. |
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