Newmarket International�s Delphi Multi-Property Edition will connect 41 Ritz-Carlton properties (comprising 14,000 guestrooms and 1 million square feet of meeting space) in The Americas, as well as 11 International Sales Offices, through a centralized database enabling availability searches across all properties and cross-selling throughout this prestigious group of hotels. In addition, three
Ritz-Carlton properties in EMEA will separately deploy Delphi v9.1. The 44 Ritz-Carlton properties will utilize both Computer Based Training and on-site instructor-lead training and will implement Newmarket International�s NetDataTM Analysis reporting tools. 

�We selected Newmarket International�s Sales & Catering solutions for a variety of reasons � foremost was Delphi Multi-Property�s unique cross-selling capabilities,� said Pam Angelucci, Ritz-Carlton Vice President � Information Systems. �Delphi�s profitability, productivity and service-enhancing features, and real-time communication and data-sharing tools, also played a major role in our decision. Selecting Delphi v9.1 was the most responsible decision we could make in the fiscal interests of our hotel owners.� 

The majority of Ritz-Carlton �s 51 managed properties currently operate using the company�s proprietary catering solution, MiracleTM � which was custom designed for the company when it had a portfolio of five properties, but is not ideally suited for the enterprise-wide Sales & Catering needs of an international management company with 10 times that number of properties. Angelucci said the plan is to eventually outfit all 51 Ritz-Carlton managed properties with Delphi Multi-Property Edition v9.1.

�The Ritz-Carlton Hotel Company prides itself on forming partnerships with technology providers that deliver flexible, feature-rich solutions � all backed by reliable global service and support,� Angelucci said. �Having completed extensive research, Ritz-Carlton is pleased to announce that it has selected Newmarket International, with its scientific scalability, as its global group Sales & Catering solutions partner for 2003 and beyond.�

�We are honored that Ritz-Carlton, after an extensive evaluation, concluded that Delphi v9.1 and our experienced and committed organization supporting the application will meet its complex global Sales & Catering technology requirements,� said Sean O�Neill, Newmarket International�s President & CEO. 

About Newmarket International
Newmarket International, �the makers of Delphi,� is the leader in delivering groups, sales, catering and banquet software solutions to global travel and entertainment organizations. Hotels, Casinos, Visitor Bureaus, Meeting Houses, Convention Centers and Arenas all use this powerful technology. Newmarket International provides competitive advantages to all of its customers by enabling leads to electronically transfer across cities and around the world. By harnessing award-winning technology and support, the industry's best return on investment, domain expertise, and a commitment to the travel industry, Portsmouth, N.H.-based Newmarket enables customers to increase efficiencies and maximize profits. For more information, please visit www.newmarketinc.com.

About The Ritz-Carlton Hotel Company L.L.C. 
The Ritz-Carlton Hotel Company L.L.C. manages 51 luxury hotels in North America, Europe, Asia, the Middle East and Africa. For information or reservations call 1-800-241-3333, a travel professional, a hotel directly or access the Ritz-Carlton web site at www.ritzcarlton.com.