Provides e-commerce and traditional travel
agencies more
accurate and complete rate information
ATLANTA, June 10, 2002 - Worldspan, today announced the introduction
of Hotel Tax, Surcharge and Fee Disclosure functionality in Worldspan
Hotel Source®, the company's hotel reservation technology. This exclusive
Worldspan enhancement provides e-commerce subscribers and traditional travel
agents with real-time rate information � complete with all known hotel
taxes, surcharges and fees � for requested hotel properties directly from
the participating hotel company's internal reservation system. Worldspan
is the first and only global distribution system to offer an automated
hotel tax disclosure product.
Starwood Hotels & Resorts Worldwide, Inc., is the first participant
in Hotel Tax, Surcharge and Fee Disclosure from Worldspan. The Worldspan
system will provide this exclusive new functionality for all Starwood properties.
"With Hotel Tax, Surcharge and Fee Disclosure, Worldspan subscribers
can quickly determine the total room cost up front, including all applicable
taxes and fees, without additional searches or phone calls to the hotel
property," commented Vela McClam-Mitchell, vice president and general manager
- Worldwide Travel Supplier Services for Worldspan. "For subscribers and
hotel companies alike, the results are better customer service, fewer rate
discrepancies, higher customer satisfaction, and increased productivity.
We are very pleased that Starwood Hotels & Resorts, an industry leader,
has chosen to participate first in this remarkable new product."
"Communicating clear, complete rate information to consumers is essential
to maintaining the highest level of customer satisfaction, and Worldspan's
new Hotel Tax, Surcharge and Fee Disclosure technology will help us accomplish
that goal," said Linda Kent, director, Global Agency Distribution for Starwood.
"In addition, by further automating and simplifying the rate rules process,
this valuable new enhancement allows Worldspan subscribers to book Starwood
accommodations for their clients faster and with greater confidence than
ever."
Worldspan Hotel Tax, Surcharge and Fee Disclosure functionality allows
participating hotel companies to return, in a fixed field, all known taxes,
fees and surcharges for display to the travel agent or e-commerce user
in Hotel Source Rate Rule. New qualifiers have been created to identify
how each fee is to be calculated, for example, per person, per night or
per stay. New indicators identify whether the numerics in these fields
are a monetary amount or a percentage.
Worldspan has introduced a number of first-to-market hotel reservation
solutions, making Worldspan Hotel Source® one of the most advanced
and robust hotel booking technologies available. Recent enhancements to
Hotel Source include Integrated Hotel Source Availability, which provides
travel agents with real-time availability status directly from a participating
hotel company's internal reservation system, and Integrated Hotel
Source Rate Range, which combined with Integrated Hotel Source Availability
allows agents to shop for hotel properties on the first screen with real-time
rate range and availability status.
"As these powerful new innovations demonstrate, Worldspan's leadership
position in both global travel distribution and travel e-commerce continues
to pay dividends for all our customers�traditional travel agencies, e-commerce
subscribers and travel suppliers�with industry-leading technology that
cuts across conventional market sectors," noted McClam-Mitchell.
Worldspan provides global electronic distribution of travel information,
Internet products and connectivity, and electronic commerce capabilities
for travel agencies, travel service providers and corporations worldwide.
The company's three lines of business are travel supplier services, e-commerce,
and global distribution systems for the worldwide travel industry. The
Worldspan reservations system provides nearly 21,000 travel agencies and
other users worldwide with travel data and booking capabilities for hundreds
of the world's leading travel supplier services.
Worldspan is the market leader in e-commerce for the travel industry,
processing more than 50 percent of all online travel agency bookings. The
company maintains world headquarters in Atlanta, Georgia. |