| CHICAGO, November 1, 2001 - ScheduleMe
Inc. reports that its popular ASP-based guest itinerary scheduling and
marketing tool allows guests to create a hotel itinerary prior to reaching
the property�s front door. The easy to use Internet application increases
profitability and guest loyalty for hotels by keeping guest amenity expenditures
on property and dramatically improves the booker�s pre-arrival and on-site
experiences.
Targeted to hotel operators who want to generate revenue without significantly increasing costs while improving guest impact, ScheduleMe uses the Web to automate the process between a guest�s ability to think about an activity and to experience it. For a fixed monthly cost, hotels can incorporate the ScheduleMe tool to their own web site for a seamless look and feel. The tool easily integrates with Property Management Systems (PMS), Point of Sale (POS), Customer Relationship Management (CRM), and central reservation systems.
�ScheduleMe is dramatically different from the handful of other companies that only provide back-end scheduling tools because our product is the only tool that allows a guest to go out on the web and create his or her own itinerary from their home or office prior to visiting the hotel,� said Sherry May, founder and president of ScheduleMe* Inc. A recent report by J.D. Power and Associates indicates that more than 70% of guest satisfaction is tied to three major factors including the pre-arrival experience that ScheduleMe addresses. �We created ScheduleMe based precisely on what consumers want: to simply and quickly schedule leisure activities before they arrive at their resort,� May said. �Consumers are booking airfare and hotel rooms online, so building an activity itinerary online is the natural next step,� said ScheduleMe Client Services Vice President Scott Findorff. �ScheduleMe* solves the pre-arrival problem by giving hotel guests a place to one stop shop for all their activities, and it�s all on the hotel�s web site.� Findorff also noted ScheduleMe gives hotels a way to turn lookers into bookers. ScheduleMe Features Key among ScheduleMe�s features is the tool�s simplicity, which facilitates the ability to cross sell and up sell resort profit center amenities, increase revenue by keeping guests on property, and keep accurate inventory of all scheduled activities. As a productivity tool, ScheduleMe improves operating efficiencies by freeing staff from being order takers at a terminal to providing personalized guest service. Using ScheduleMe�s marketing database hotel staff can gain access to valuable customer information, mail itineraries to guests, and reduce marketing expenses. ScheduleMe�s web-based ASP model allows hotels to invest in just one monthly fixed charge, and allows guests to make real time reservations 24x7. ScheduleMe�s open architecture allows easy integration with PMS, POS, CRM and central reservation systems. About ScheduleMe Inc. ScheduleMe Inc., based in Chicago, Illinois, leads the hospitality industry in providing flexible, personalized, cutting edge solutions that increase profitability for hotels without increasing costs while ultimately creating quality of life experiences for others. Incorporated in 1999, ScheduleMe Inc. is a technology company whose guest itinerary scheduling tool by the same name was first introduced to the hospitality industry at the HITEC show in June 2000. For more information contact ScheduleMe Inc., 180 North Wacker Drive, Suite 300, Chicago, Illinois 60606; (800) 428-1402 or (312) 541-0403. By email: [email protected] or visit their Web site at www.scheduleme.com ScheduleMe is a registered trademark to ScheduleMe, Inc. All other trademarks are owned by their respective holders.
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