Hotel Online  Special Report



  The 2001 IH/M&RS Features 225 Technology Exhibitors; 
Six Educational Seminars Scheduled for 
Technology-related Issues
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BROAD SCOPE OF TECH RESOURCES FOR 2001

WHITE PLAINS, NY, October, 2001� Technology offerings � including exhibits, educational programming, on-site services, and the newly redesigned ihmrs.com � will abound at this year�s International Hotel/Motel & Restaurant Show? (IH/M&RS), November 10-13, 2001, at New York City�s Jacob K. Javits Convention Center.

�The IH/M&RS offers Show participants a range of cutting-edge technology resources.  These resources provide lodging and culinary professionals the products, services, and insight needed to take their businesses successfully into the 21st century,� said Christian Falkenberg, show manager.
 

Exhibits

Some 225 tech exhibitors, featuring a depth of products and services, such as software, wireless products, locking systems, energy management solutions, telecommunications and much more will be featured at the 2001 IH/M&RS.  A sample of companies offering the latest technological resources include Micros, Panasonic, PEPC Nederland BV, Purchase Pro, Vingcard Elsafe, as well as newcomers Cybertotems, Green Suites International, Kenwood Communications Corporation, and Sprint.

The IH/M&RS will also feature the �Technology Innovation Center,� presented in cooperation with Hospitality Upgrade magazine.  This exhibit area will showcase some 20 companies offering cutting-edge wireless, Internet and software resources.

The IH/M&RS website � www.ihmrs.com �  has been redesigned to offer more navigable and interactive features for both exhibitors

IH/M&RS Advance Registration 
Ends October 14, 2001

Sunday, October 14, 2001, is the last day to register for the 86th annual International Hotel/Motel & Restaurant Show? (IH/M&RS) at the advance registration rate of $20.  This �early-bird� rate offers attendees a 50% savings off the standard attendee registration fee, which is $40 per person. 

Lodging and culinary professionals can register on-line at www.ihmrs.com.  The IH/M&RS website also offers complete Show details, including an exhibitor list, floorplan, and a complete schedule of educational programs, special events and Show activities. 

Registration is also available by mail or FAX.  Complete information, and registration forms, are available from George Little Management, LLC.  Telephone 1-800-272-SHOW (7469), or (914) 421-3206.

In support of relief efforts connected with the tragedy of September 11, the IH/M&RS will donate a portion of each IH/M&RS attendee registration fee to relief charities helping to rebuild lower Manhattan.

and attendees in 2001.  For the first time this year, all exhibitor materials, including the IH/M&RS Marketing Manual, Set-Up Manual, and Directory Copy Form, are available on-line.  Attendee benefits include on-line registration, an exhibitor search, and scheduler, allowing attendees to plan their time at the Show efficiently.

On-site during the Show, the IH/M&RS eBusiness Center will again be available to Show participants.  Located on the Show floor, the eBusiness Center provides IH/M&RS participants with complimentary e-mail and Internet access.

Educational Programs

Six technology-related educational programs will be presented at the 2001 IH/M&RS.  The seminars will address such topics as technology in 2001, e-business, wireless technology, data mining, the network kitchen, and technological advances in the lodging industry.

More than 30 educational programs will be offered to Show participants, covering a variety of topics for lodging and culinary professionals.  Attendance is free for Show participants; however, an IH/M&RS badge is required for admission to all sessions.  A complete schedule of IH/M&RS programs will available on-line at www.ihmrs.com.  A brief description of the technology-specific programs follows:

Technology 2001: What Happened?
Saturday, November 10, 2:30 p.m. � 4:00 p.m.
The technology crash affected every aspect of the hospitality industry: in-room Internet access, e-procurement, on time reservations, etc.  This panel will try to answer the questions �What did we do right?� �What did we do wrong?�  �What happened?� and most importantly, �Where do we go from here?�  The program will be moderated by Stacy Silver, Group Publisher, Hotel Journal.  Panelists are: Mark Haley, president, High Touch Technologies; Scott Anderson, president & CEO, SWAN, Inc.; and Dwayne E. Ingram, Industry Practice Executive, Travel & Transportation, IBM Corporation.

Keynote: E-Business and the Bottom Line
Sunday, November 11, 10:30 a.m. � 12:00 Noon
A panel of experts from the E-Business Committee of AH&LA will address ways in which hoteliers embrace the Internet and E-Business in their day-to-day business operations.  They will provide useful insights into the types of technology investments available and share common approaches to measuring return on E-Business investments (ROI). The program will be moderated by Richard J. Jackson, vice-president and CIO, American Hotel & Lodging Association.  Panelists are: Francis J. Nardozza, Managing Director & Hospitality Market Leader, KPMG Consulting, Inc.; Scott Anderson, president & CEO, SWAN, Inc.; Clay B. Dickinson, Principal, IBM Global Services, Travel & Transportation; D. Lee Davis, Director, Electronic Business, Unisys Corporation.

Wireless Technology: Where We Have Been Where Are We Going?
Sunday, November 11, 3:00 p.m. � 4:30 p.m.
This session will look at inroads and failures as the hotel industry tries to adopt wireless technology. Where is wireless technology working and what is next? The program will be moderated by Richard Siegel, president & publisher, Hospitality Upgrade magazine.

Realizing the Potential of Customer Relationship Management and Data Mining
Monday, November 12, 10:30 a.m. � 12:00 Noon
Data mining and customer relationship management is being pursued throughout the lodging industry to achieve the promise of one-on-one marketing, which up to now has remained largely unfulfilled.  This session will address the obstacles that must be overcome to achieve that objective and discuss how and when marketing personalization likely will be achieved. The program will be moderated by John Paul Nichols, executive vice-president, Cendant Corporation.

�Restaurant Futurists� � Get Ready!  The Revolutionary Network Kitchen Is Set to Roll!
Monday, November 12, 10:30 a.m. � 12:00 Noon
An industry first!  Equipment is ready to talk to each other in the 21st century foodservice kitchen. Is your kitchen communicative?  Learn about this incredible new technology from a panel chaired by Brian Ward, Executive Editor of Foodservice Equipment Reports, and a team of technicians, designers and operators who worked on the initiative.

A Glimpse of the Hotel of the Future from a Business Traveler and a Hospitality Technology Professional�s Point of View
Monday, November 12, 2:30 p.m. � 4:00 p.m.
Attendees at this session will have an opportunity to get a glimpse at the look and feel of what a hotel in the early part of the 21st century. The presenters will compare the responses of attendees at this year�s HITEC conference produced by Hospitality Financial and Technology Professionals against the results of an HFTP commissioned poll, which asked independent travelers the same questions. Finally, the implications of the opinions of those two different constituencies will be analyzed with the audience. The program will be moderated by Frank I. Wolfe, executive vice-president/CEO, Hospitality Financial and Technology Professionals.  Panelists are: John J. Cahill, CHTP, CHA, CIO, Manhattan East Suite Hotels; and Jules Sieburgh, CTO, Host Marriott International.

The 86th annual IH/M&RS will be held Saturday, November 10, through Tuesday, November 13, 2001, at New York City�s Jacob K. Javits Convention Center.  The show will feature more than 1,900 hospitality industry suppliers and attracts approximately 58,000 in total trade attendance.  IH/M&RS attendee registration is $20 before October 14, and $40 after October 14.  Registration information may be obtained on-line at www.ihmrs.com.  For additional information, contact GLM�s Customer Service Department at (914) 421-3206.

The IH/M&RS is sponsored by the New York State Hospitality & Tourism Association, the Hotel Association of New York City, and the American Hotel & Lodging Association and is managed by George Little Management, LLC (GLM). 

Show hours are 10:00 a.m.-5:00 p.m. from Saturday, November 10 through Monday, November 12, and 10:00 a.m.-3:00 p.m. on Tuesday, November 13.

###
Contact:

Christian Falkenberg, Show Manager
at GLM, Ten Bank Street
White Plains, NY 10606-1954
Telephone (914) 421-3296.  Fax (914) 948-6180
E-mail: [email protected]
www.ihmrs.com

 
Also See The Strength of the 86th International Hotel/Motel & Restaurant Show Continues to be Areas of Design, Foodservice and Technology; Set for November 10-13, 2001 / Sept 2001 
2001 IH/M&RS to Offer Broad Range of Resources in Hospitality Design / Oct 2001

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