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National Meetings and Conventions Market |
By Sandi Cain
Staff Reporter Orange County Business Journal August 2001 The meetings and conventions business nationwide has been hit hard by a slowing economy that has resulted in reduced attendance, fewer exhibitors and some cancellations�particularly in the tech sector. A recent report by Rochester, Wis.-based Runzheimer International showed that 54% of corporate travel managers have cut back on business travel and 64% are scheduling fewer conferences and seminars. That may be true elsewhere, but in Anaheim, convention business is good. And that�s helped the county remain strong in a year when others are struggling. �Anaheim is booking like crazy,� said Maggie Stapp, national sales manager for Meetings Manager, in Laguna Hills, which handles mostly high-end incentive and corporate travel. Doug Ducate, president of Chicago-based Center for Exhibition Industry Research, said new development in Anaheim and lower costs compared to New York, Chicago or Los Angeles are driving forces behind continued growth for this area. �Orange County is unique,� he said. �The timing (of the slowdown) is
better here because of the development.�
And last week�s Trade Show Exhibitors Association convention had a 10% increase in attendance and more exhibitors than in previous years, according to President Michael Bandy. Bandy said the Anaheim location helped draw local traffic. �We feel we�ll continue to do well in Southern California,� he said. But Bruce Joffe, director of communications for the Screenprinting and Graphic Imaging Association, was more cautious about projections for the group�s upcoming September show, saying that exhibitors were booking smaller booths. �We�re hearing that corporate travel budgets might impact attendance, too,� he said. So far, that hasn�t happened. Ahlers said that this year�s meetings pace has put hotel bookings about 65,000 rooms ahead of last year in the Anaheim market. Of course, about 80% of visitors to OC are leisure travelers, a segment that has remained healthy, if below projections, so far. (New projections for 2001 visitor numbers predict a 2% to 3% increase from last year�s 40 million, down from 5% predicted earlier this year.) And Anaheim doesn�t have the independent business traveler base that areas like San Jose have depended on for so long. �We�ve never had that market in Anaheim,� Ahlers said. Other areas of OC, however, do. And those areas haven�t been quite as robust as North County. Tech-heavy South County has seen its hotel occupancy decrease by more than 5% this year, according to Los Angeles-based PKF Consulting. Newport Beach�more reliant on individual business travel than other areas of the county�saw its numbers drop more than 6%. Neither area gets a lot of carry-over business from conventions in Anaheim. �The economy is causing a lot of hiccups,� said Tim Brown, managing partner of Meetings Site Resources in Irvine. Brown said he has seen meetings canceled because of the slowing economy and a drop in technology events, a sentiment echoed by others. Industry publication Tradeshow Week reports that attendance at computer and electronics shows in the first half of the year were at their lowest point ever�down 3.1% from 2000. For 2002, only 10 technology shows so far are scheduled at the convention center, compared to 18 in 2001. But the healthcare and pharmaceutical industries are going strong and have helped pick up the slack caused by the technology downturn. This year, healthcare and pharmaceuticals account for 20 events at the convention center, compared to 18 in technology--a fact that has not escaped local hotels and meeting planners. And that�s where some South County hotels are picking up the slack. Gary Mitchell, director of marketing at Newport�s Sutton Place Hotel, said he is trying to shift the focus of meetings away from technology to pharmaceuticals, despite strong local relationships with the likes of Conexant Systems, Broadcom Corp. and Toshiba. But at the Irvine Spectrum�s Doubletree Hotel, which had a lot of dot-com business last year, director of sales Angela Leahy said she is now trying to build weekend business and go after the so-called SMERF market of social, military, education, religious and fraternal groups. Those groups accounted for about half the conventions held at the convention center so far this year. �Associations don�t cancel,� said Cathleen Meyer, a hospitality executive at Parker Pacific Co. in Los Angeles. Meyer, whose company represents several resort clients on the West Coast, said corporate clients are willing to pay cancellation fees, while associations rarely do. But other meeting planners say such fees can negate any cost savings, so companies are using other tactics to reduce costs instead. �We�re not seeing cancellations, but clients are more reserved,� said Marcelle McCullough, national sales manager for destination management company PRA OC in Costa Mesa. �They want to leave the impressing of not going all-out.� That�s especially true for IPO clients, Brown said. �They�re postponing meetings, because it doesn�t look good to do one in this climate,� he said. Some companies, like Aliso Viejo-based Fluor Corp., are planning more
electronic meetings to cut travel costs. Others, like Fullerton�s Cargill
Corp., which caters to the food service industry, are holding meetings
on site instead of using local hotels. And some, like Orange-based Experian,
which laid off 150 employees in July, have reduced their in-house planning
departments.
In Irvine, computer software reseller Vision Solutions isn�t making any changes. �We�re doing the same number (of shows) next year as this year,� said
marketing communications manager Deborah Drisdale. Earlier this year, the
125-employee company brought almost 200 international resellers to the
Grand Californian. In 2002, they�ll be at the Four Seasons in Newport Beach.
Another Irvine company, 1,200-employee Epicor Software Corp., says it hasn�t canceled any meetings, either�but is watching costs by staying closer to home and using less booth space at trade shows. �We�ve focused on the business side of the events,� said Cindy Valdez, director of marketing events. Valdez said they�ve cut out most of the social components that sometimes verged on extravagant. �Now we get them in, conduct business, and get them out,� she said. Some companies even claim that a slow economy helps their events. �When other companies cut back, ours increases, because the number of independent business owners increases,� said Susan Stevens, a spokeswoman for Alticor, the Grand Rapids, Mich. parent of Nutrilite Products, which employs 650 in its Buena Park office. Jeff Dallas, Western region hospitality practice leader with Ernst & Young in Los Angeles, said cutbacks don�t mean meetings will disappear from the radar screen. �Executives still need to meet, training needs to happen and customer meetings are important,� he said. For those struggling with the uncertainty of 2001, the upside is that most industry analysts believe things will improve in 2002. But what�s ahead for the remainder of this year is still anybody�s guess. �This is a tough year,� Meetings Manager�s Maggie Stapp said. �There�s
a lot of fear out there. But no one feels terribly bleak, and 2002 is looking
good.�
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Sandi Cain Staff Reporter Orange County Business Journal [email protected] http://www.ocbj.com |
Also See | Orange County Hotels Beating the Bushes in Search of New Business - / Sandi Cain / August 2001 |
St. Regis Monarch Beach Resort & Spa Opening Adds to Competition in South Orange County California / Sandi Cain / August 2001 | |
Indomitable Disney / Bad News Doesn�t Tarnish the Mouse; Slowing Economy Another Matter / / Feb 2001 | |
Orange County Hotels Poised for Meetings Growth; Newcomers Help Bolster Total Space; Disneyland Hotel Still No. 1 / Sandi Cain / Jan 2001 |