Hotel Online Special Report

 
Enchantment Resort Selects Daylight Software for 
Installation in its Arizona Property
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Daylight�s Superior Functionality, Internet Integration 
Are Keys to Selection

Sedona, AZ � June 8, 2001 - Enchantment Resort has announced the selection of Daylight Software, Inc.�s sales and catering system, enterprise, for installation at its Sedona, Ariz., resort complex.  The selection represents a significant customer commitment from Enchantment by installing the industry�s foremost Windows-based, Internet-ready hotel and hospitality sales, marketing and catering automation system.

Through Daylight enterprise, which the company began installing for Enchantment Resort in April, the resort can manage accounts and bookings, balance guestroom and meeting room availability and produce standard management reports for business analysis � all in a familiar, Web-browser Windows environment. Offering �anywhere� accessibility in an intuitive user interface, Daylight enterprise will strongly enhance Enchantment�s ability to manage its world-class resort accommodations, full-service conference center, spa services, fine dining and swimming and tennis facilities. 

�Daylight enterprise is exactly what we needed to effectively manage our business,� said Ron Gebhardt, Executive Director of Sales and Marketing for Sedona Resort Management, owners and operators of Enchantment Resort.  �The customized reporting enterprise offers is second-to-none in the industry.  The product�s ease of use and flexibility to meet our reporting preferences means we�ll be using the product in a matter of days, not weeks.�
 

Enchantment Resort chose Daylight after an extensive software evaluation process that focused on user functionality, segment management and the capacity to provide property-reporting capabilities.  Moreover, Daylight�s commitment to provide comprehensive, on-site customer service and training programs before and during installation of the software as well as produce customized corporate standards, reports and features supporting all potential users was an integral part of Enchantment Resort's decision to partner with Daylight.

�Busy resorts can�t afford to implement a software solution that requires extensive re-training of employees like most of today�s systems,� said Bill Duncan, president and CEO of Daylight Software, Inc.  �Enchantment Resort requirements mandated that they be able to manage their services, prospects and customers without an expensive transition process. Daylight�s enterprise was the obvious choice.� 

The new software standard in the travel and hospitality industry, Daylight enterprise automates sales and catering from top to bottom in a single hotel, resort, conference center, or in property clusters of any size.  Daylight enterprise�s unique ability to communicate with and exchange data with all other property software configurations creates an integrated, company-wide system that results in efficiency and increased productivity within sales, catering and operations departments.  Daylight is also unique in supporting disconnected laptop work, including the ability to re-synchronize 

Daylight enterprise  automates sales and catering top to bottom in a single hotel, a resort, a conference center, or in any cluster of properties.  &nbspIts look and feel is similar to that of the Windows 95/98 operating system and Microsoft's Internet Explorer, making it easy to learn and intuitive to use. &nbspHere is what it does. 

Account and Contact Management
Manage all aspects of working with your prospects and customers, including address tracking, correspondence, relationships with other accounts, and critical profiling information.

Opportunities, Leads and Bookings
Manage all potential, future, and past business by profiling repeating meetings, tracking all leads, including their requirements and sources. For the booking process, manage every room block and catering detail.

Activities
Schedule tasks and meetings, and log call reports for accounts, bookings and events. Write letters, e-mail from within Daylight enterprise  using any MAPI compliant e-mail product.

Availability
Use the Function Diary, Guestroom Control Log, and the Alert Bar to manage hotel availability for guestrooms and meeting space.

Reporting
Daylight enterprise  provides standard management reports for business analysis. In addition, use Views and Daylight's merge functionality to build customized reports.

System-wide Features
There are key features available throughout Daylight enterprise   not specific to any one area. These features contribute to Daylight enterprise's  simplicity, flexibility, and robustness.

from anywhere, any time.

About Enchantment Resort
In Sedona, Ariz., Enchantment Resort offers world-class accommodations, a full service conference center, spa services, fine dining, swimming and tennis.  With 12,000 square feet of flexible indoor meeting space and 8,000 square feet of additional outdoor sites, leading companies are finding Enchantment Resort a perfect setting for brainstorming, planning, team building, education, product introduction, theme parties, and incentive recreation. Mii amo, Enchantment Resort�s new full service destination spa, provides its guests with a world-class spa experience unlike any other on earth. (www.enchantmentresort.com

About Daylight Software, Inc. 
Founded in 1994 by Bill Duncan, Daylight Software (www.daylightsoftware.com) offers a full range of the world�s most sophisticated software for sales and catering management, including comprehensive account/contact management, guest room and function room management, event management and full reporting capabilities.  Daylight's software innovation for properties of different sizes and needs create a clear competitive advantage in performance, flexibility, speed, functionality, and responsiveness.  

Daylight Software has more than 100 installations in world-renowned properties, including Ian Schrager Hotels and Resorts, Opryland Hotels, Boca Raton Resort & Club, Bass Hotels & Resorts, Sonesta International Hotel Corporation and the legendary Hotel Bel-Air.  Daylight Software is a Siebel Systems Alliance partner and recipient of the Microsoft® Retail Application Developer Award.

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Contact:
Daylight Software, Inc.
100 Main Street
Dover, NH 03820
Telephone: 603-743-6677
Fax: 603-743-5168
E-mail: [email protected]
http://www.daylightsoftware.com

Also See Sonesta International Hotels Corporation Converting Sales and Catering Systems To Daylight enterprise / Aug 2000 
Benchmark Hospitality Converting Properties to Daylight Software for Catering / Conference Systems / June 1999 


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