Sedona, AZ � June 8, 2001 - Enchantment Resort has announced the selection
of Daylight Software, Inc.�s sales and catering system, enterprise, for
installation at its Sedona, Ariz., resort complex. The selection
represents a significant customer commitment from Enchantment by installing
the industry�s foremost Windows-based, Internet-ready hotel and hospitality
sales, marketing and catering automation system.
Through Daylight enterprise, which the company began installing for
Enchantment Resort in April, the resort can manage accounts and bookings,
balance guestroom and meeting room availability and produce standard management
reports for business analysis � all in a familiar, Web-browser Windows
environment. Offering �anywhere� accessibility in an intuitive user interface,
Daylight enterprise will strongly enhance Enchantment�s ability to manage
its world-class resort accommodations, full-service conference center,
spa services, fine dining and swimming and tennis facilities.
�Daylight enterprise is exactly what we needed to effectively manage
our business,� said Ron Gebhardt, Executive Director of Sales and Marketing
for Sedona Resort Management, owners and operators of Enchantment Resort.
�The customized reporting enterprise offers is second-to-none in the industry.
The product�s ease of use and flexibility to meet our reporting preferences
means we�ll be using the product in a matter of days, not weeks.�
Enchantment Resort chose Daylight after an extensive
software evaluation process that focused on user functionality, segment
management and the capacity to provide property-reporting capabilities.
Moreover, Daylight�s commitment to provide comprehensive, on-site customer
service and training programs before and during installation of the software
as well as produce customized corporate standards, reports and features
supporting all potential users was an integral part of Enchantment Resort's
decision to partner with Daylight.
�Busy resorts can�t afford to implement a software solution that requires
extensive re-training of employees like most of today�s systems,� said
Bill Duncan, president and CEO of Daylight Software, Inc. �Enchantment
Resort requirements mandated that they be able to manage their services,
prospects and customers without an expensive transition process. Daylight�s
enterprise was the obvious choice.�
The new software standard in the travel and hospitality industry, Daylight
enterprise automates sales and catering from top to bottom in a single
hotel, resort, conference center, or in property clusters of any size.
Daylight enterprise�s unique ability to communicate with and exchange data
with all other property software configurations creates an integrated,
company-wide system that results in efficiency and increased productivity
within sales, catering and operations departments. Daylight is also
unique in supporting disconnected laptop work, including the ability to
re-synchronize |
Daylight enterprise automates
sales and catering top to bottom in a single hotel, a resort, a conference
center, or in any cluster of properties.  Its look and feel
is similar to that of the Windows 95/98 operating system and Microsoft's
Internet Explorer, making it easy to learn and intuitive to use.  Here
is what it does.
Account and Contact Management
Manage all aspects of working with your prospects and
customers, including address tracking, correspondence, relationships with
other accounts, and critical profiling information.
Opportunities, Leads and Bookings
Manage all potential, future, and past business by profiling
repeating meetings, tracking all leads, including their requirements and
sources. For the booking process, manage every room block and catering
detail.
Activities
Schedule tasks and meetings, and log call reports for
accounts, bookings and events. Write letters, e-mail from within Daylight
enterprise using any MAPI compliant e-mail product.
Availability
Use the Function Diary, Guestroom Control Log, and the
Alert Bar to manage hotel availability for guestrooms and meeting space.
Reporting
Daylight enterprise provides standard management
reports for business analysis. In addition, use Views and Daylight's merge
functionality to build customized reports.
System-wide Features
There are key features available throughout Daylight
enterprise not specific to any one area. These features
contribute to Daylight enterprise's simplicity, flexibility,
and robustness. |
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from anywhere, any time.
About Enchantment Resort
In Sedona, Ariz., Enchantment Resort offers world-class accommodations,
a full service conference center, spa services, fine dining, swimming and
tennis. With 12,000 square feet of flexible indoor meeting space
and 8,000 square feet of additional outdoor sites, leading companies are
finding Enchantment Resort a perfect setting for brainstorming, planning,
team building, education, product introduction, theme parties, and incentive
recreation. Mii amo, Enchantment Resort�s new full service destination
spa, provides its guests with a world-class spa experience unlike any other
on earth. (www.enchantmentresort.com)
About Daylight Software, Inc.
Founded in 1994 by Bill Duncan, Daylight Software (www.daylightsoftware.com)
offers a full range of the world�s most sophisticated software for sales
and catering management, including comprehensive account/contact management,
guest room and function room management, event management and full reporting
capabilities. Daylight's software innovation for properties of different
sizes and needs create a clear competitive advantage in performance, flexibility,
speed, functionality, and responsiveness.
Daylight Software has more than 100 installations in world-renowned
properties, including Ian Schrager Hotels and Resorts, Opryland Hotels,
Boca Raton Resort & Club, Bass Hotels & Resorts, Sonesta International
Hotel Corporation and the legendary Hotel Bel-Air. Daylight Software
is a Siebel Systems Alliance partner and recipient of the Microsoft®
Retail Application Developer Award. |