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Babson Executive Conference Center Maximizes Customer Experience with UniFocus Satisfaction Survey

Babson Executive Conference Center (BECC) | July 26, 2013

Babson Executive Conference Center (BECC) is escalating their guests' experience with the help of UniFocus' Survey Solutions. With a diverse and wide-ranging customer base, BECC is committed to their brand promise of giving guests a meeting experience that defies ordinary, while delivering service that defines extraordinary. GUESTScope provides the management teams at BECC the insight necessary to deliver their brand promise. "Flexibility to meet the needs of our customers is the biggest key," says Chuck Currid, General Manager of Babson Executive Conference Center. "We have the ability to personalize the experience for each of our gues...

Developer Sagar Kumar Reveals Plans for New Hotel Fuel, a 142-room Boutique Hotel in Midland, TX

Yatra & Travelguru.com | July 25, 2013

July 25--A developer announced Wednesday afternoon his intent to bring a high end hotel to the Midland's downtown district, with a grand opening scheduled for Winter 2014. Hotel Fuel, a 142-unit boutique-style hotel, will take over the vacant Western United Life Building at 301 W. Texas Ave. It will include a restaurant, bar, fitness center, several meeting and board rooms and hotel rooms. For parking, hotel developer Sagar Kumar will donate the neighboring Building of the Southwest to the city of Midland, which he currently owns and is west of the hotel site. The city will then demolish the building, which will become parking exclusive...

Lodging Interactive to Launch Innovative New Service for Hospitality Industry

Lodging Interactive | July 24, 2013

Parsippany, N.J. — July 24, 2013 — Lodging Interactive announced today an innovative new service for the hospitality industry, www.HotelFAQs.info. Powered by proprietary technology developed by Lodging Interactive and enhanced by professional copywriting services of its CoMMingle Social Media Marketing division, HotelFAQs.info enables hotel websites to offer comprehensive Frequently Asked Questions ("FAQs") pages. The results are increased booking conversion rates, reduced customer calls to the front desk and exceptional online customer service. "Online shopping websites clearly understand the value of offering their shoppers Frequ...

Brazilian Hotel Chain Selects eRevMax for Maximising Online Revenue

Bourbon Hotels & Resorts: | July 23, 2013

Bourbon Hotels & Resorts Uses RateTiger for Rate and Inventory Management Sao Paulo, Brazil, 23 July 2013: Bourbon Hotels & Resorts, one of the major hospitality players in Brazil, has signed up eRevMax to increase their online business penetration and revenue. Ten properties will be using RateTiger Channel Management solution for managing inventories across their online distribution mix. RateTiger Channel Manager will help Bourbon Hotels & Resorts to increase online sales by ensuring real-time room availability across all distribution points through automatic adjustment from pooled inventory. All reservations made on these ...

Softscribe® Inc. Recaps HITEC 2013 for Hotel Technology Industry

Fortalice, LLC | July 23, 2013

Softscribe Inc.'s clients include the shining stars of hospitality technology. Award-winning Tech PR Firm Reports Strong, New Technology Players from European Community and AsiaPac Atlanta - July 23, 2013 - The 41st annual HITEC® event in Minneapolis this June attracted 4,800 hotel technology stakeholders. They came from as far away as Hong Kong, Japan, and Australia. Strong audience participation during the opening keynote signaled a key industry concern: hotel security issues. Innovation was also evident at the 2013 Hospitality Industry Technology Exposition and Conference. "I saw exciting new technologies from established players an...

Regatta Travel Solutions Announces Deal with Travel Lane County, Oregon

Regatta Travel Solutions Inc. | July 23, 2013

Charlottesville, Virginia (July 23, 2013) - Regatta Travel Solutions announced that Travel Lane County, marketing the Eugene and Cascades Coast region has signed an agreement to implement the Regatta booking engine on its website EugeneCascadesCoast.org. "We shopped several booking engine vendors and are excited about Regatta," said Kari Westlund, President & CEO of Travel Lane County. "We wanted to add a booking engine that worked well for consumers and was easy for our hotel partners. Ashwin and his team have been easy to work with, their technology platform is easy and comprehensive, and their design looks great. We believe that ...

HeBS Launches New Ventana Inn Website, the Perfect Blend of Artistry, Technology and Functionality

HeBS Digital | July 22, 2013

HeBS Digital is excited to announce the launch of the new Ventana Inn website. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art digital technology, and engaging content to provide an intuitive user experience and effortless booking environment. New York, NY (July 22, 2013) - HeBS Digital announces the launch of the new Ventana Inn website http://www.ventanainn.com. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art AJAX and CMS technology, and engaging content with vibrant full-screen images, search engine-op...

Hotel Assets Group Involved in 127 Hotel Transactions Over Last 12 Months

Hotel AG | July 22, 2013

ATLANTA - July 22, 2013 - Hotel AG announced today the firm has been involved in 127 hotel transactions over the past 12 months. In the past 6 weeks, the firm has closed 10 transactions that range from select service hotels including Hilton Garden Inn and Courtyard brands to full service assets. The hotels are located throughout the major US regions and cover most brand families. Currently, Hotel AG has 196 hotels on the market with 41 hotels under sale agreement expected to close within the next several months. H. Keith Thompson, principal of the firm, stated, "The hotel real estate market today is at a fevered pitch and we are seeing ...

Brooklyn’s Hotel Le Bleu Goes Up For Sale

BuildCentral | July 22, 2013

Hotel-Online and BuildCentral Have Updated 263 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 22, 2013 - Hotel-Online and BuildCentral have reported 263 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hilton Garden Inn Greenville (Greenville, SC) Ames Hotel -Boston (Boston, MA) Holiday Inn East Hartford (East H...

Nickelodeon Suites Resort Reaches 90K Potential New Guests and 3K Unique Visitors in 30 Days

Flip.to | July 19, 2013

Orlando, FL — July 24, 2013 — Flip.to is the brand advocate platform for hotels, helping Nickelodeon Suites Resorts boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source - their guests. Since going live with Flip.to in June, guests of Nickelodeon Suites Resort have spread the word about their stay to over 90,000 of their closest friends, relatives and colleagues. In the first month, Flip.to has helped Nickelodeon Suites turn 27% of their guests into trusted advocates. Each advocate shared a branded message with a unique link about the resort with their social networks, including Fac...

Nickelodeon Suites Resort reaches 90K potential new guests and 3K unique visitors in 30 days

Flip.to | July 19, 2013

Orlando, FL — July 24, 2013 — Flip.to is the brand advocate platform for hotels, helping Nickelodeon Suites Resorts boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source - their guests. Since going live with Flip.to in June, guests of Nickelodeon Suites Resort have spread the word about their stay to over 90,000 of their closest friends, relatives and colleagues. In the first month, Flip.to has helped Nickelodeon Suites turn 27% of their guests into trusted advocates. Each advocate shared a branded message with a unique link about the resort with their social networks, including Fac...

Hyatt Hotels and Noble Investment Group Open the 194-room Hyatt Atlanta Midtown in Georgia

Hyatt | July 18, 2013

ATLANTA (July 18, 2013) – Hyatt Hotels Corporation (NYSE: H) and Noble Investment Group ("Noble") today announced the opening of Hyatt Atlanta Midtown in Atlanta. The 194-room hotel is prominently located on the corner of Peachtree Street and 10th Street in the heart of the urban Midtown Mile, Atlanta's celebrated commercial, retail and cultural walking district. Hyatt Atlanta Midtown is adjacent to Class A office tower 999 Peachtree and directly across the Atlanta Federal Reserve Bank. The hotel is proximate to Georgia Tech University, Emory University Hospital Midtown and the corporate headquarters for The Coca-Cola Company, Equifax...

Regatta Travel Solutions Announces Project with Washington County, Pennsylvania

Regatta Travel Solutions Inc. | July 18, 2013

Charlottesville, Virginia (July 18, 2013) - Regatta Travel Solutions announced today that the Washington County Tourism Promotion Agency has signed an agreement to use the Regatta booking engine on VisitWashingtonCountyPA.com. "Regatta came highly recommended from our CRM provider, Software Management Inc," said JR Shaw, President of the Washington County Tourism Promotion Agency. "After an online demo we were convinced that this solution would add significant value to our destination and to our hoteliers." "There is a plethora of history and arts that attract visitors to Washington County," said Ashwin Kamlani, Founder of Regatta Trave...

Spain’s Largest Hotel Complex Selects eRevMax to Drive Online Revenue

Marina d'Or Holiday Resort | July 17, 2013

7 Properties in Marina d'Or Holiday Resort Use RateTiger for Effective Channel Management London, 17 July, 2013: The largest hotel complex in Spain, Marina d'Or Holiday Resort has selected eRevMax for optimizing revenue through effective online distribution. All seven properties in the complex will use RateTiger Channel Manager for rate and inventory management across third party channels. Located in Valencia, Marina d'Or Holiday Resort has five hotels in 3, 4 and 5 star categories along with two serviced apartments consisting over 2150 rooms with capacity for 7000 pax . RateTiger will help the revenue management team of these propertie...

CSM Lodging Names Justine Ratcliffe Assistant General Manager for Residence Inn-Lake Oswego, Oregon

CSM Lodging | July 16, 2013

Minneapolis, Minnesota, July 2013 ... CSM Lodging, a division of CSM Corporation, has named Justine Ratcliffe assistant general manager for Residence Inn-Lake Oswego, Oregon. Dominic Chevalier, general manager, made the announcement. "I am very pleased to welcome Justine to the Residence Inn-Lake Oswego," said Mr. Chevalier. "She brings important hotel operational experience to her new role, which will serve our property well." Justine Ratcliffe previously held the dual positions of director of guest services and director of suitekeeping for Homewood Suites by Hilton, located in Wichita, Kansas. Prior to this, Ms. Ratcliffe served in po...

Meta Search Marketing: The New Revenue Frontier in Hospitality

the Authors and HeBS Digital | July 16, 2013

By Max Starkov and Tara Dyer Background Meta search in travel and hospitality has been around since the early 2000s. One of the earliest examples was Sidestep.com, now part of Kayak.com, which was acquired by Priceline earlier this year. In Europe, one such example is Trivago.com, now predominantly owned by Expedia.com. WeGo.com is one such example in Asia Pacific. Meta search marketing in hospitality is online advertising that requires real-time room availability and pricing feed. This new "hybrid" digital marketing format, the result of the convergence of hotel online distribution and online advertising, requires: Real-time hotel in...

Hilton Worldwide Finds Solution They’re Looking for in UniFocus Time and Attendance and LMS Systems

Hilton Worldwide | July 16, 2013

DALLAS - JULY 16TH, 2013 - UniFocus, the leader in Labor Management solutions for the hospitality industry, is pleased to announce that Hilton Worldwide, a leading global hospitality company, has chosen UniFocus' innovative Labor Management (LMS) and Time and Attendance (T&A) Systems to optimize its global labor management initiative. "Labor is the largest expense incurred by hotels, and we were seeking out leading-edge technology to really drive our Global Labor Management System (GLMS) initiative," says Patrick Volz, Vice President of Operations Finance - the Americas, Hilton Worldwide. "After a thorough review of the major vendor...

Hotel V Forges New Social Connections in First Month with Flip.to

Flip.to | July 12, 2013

Orlando, FL — July 16 , 2013 — Flip.to is the brand advocate platform that helps hotels boost brand awareness and earn new guests with the help of their most trusted, untapped marketing juggernaut- their guests. In just over a month, Hotel V has converted 21% of their guests into advocates driving new unique visitors back to their website, which is uniquely personalized for each visitor based on the guest that they know. Each property has a unique identity that attracts different customer bases. Marketing to two distinct demographics using a single platform presented a unique challenge for their Paris based marketing firm, World Ind...

Davidson Hotels & Resorts Partners with M3 Accounting + Analytics to Develop Accounting Platform

Davidson Hotels & Resorts | July 12, 2013

GAINESVILLE, Ga. and TAMPA, Fla. (July 12, 2013) -- Facing a pivotal decision as part of its strong growth, Atlanta-based Davidson Hotels & Resorts recently considered whether to upgrade its existing accounting system platform or to migrate to another package to support its 46-hotel portfolio. Davidson CFO Barry Wabler described a user-focused decision-making process that resulted in partnering with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. With M3's help, Davidson aims to enhance transaction visibility, improve workflow, and drive efficiencies. ...

HSMAI Industry Event to Feature HeBS Digital & Google Discussing – Why Search Matters More than Ever

HeBS Digital | July 12, 2013

HeBS Digital and Google will co-present a HSMAI members-only program titled "Digital Marketing Best Practices and Planning for 2014" at the Google Campus in New York City on July 23. Speakers will be Max Starkov, President & CEO of HeBS Digital, and Chris Fong, Head of Travel, Google Sales. New York, NY (July 12, 2013) - HeBS Digital and Google will co-present a HSMAI members-only program titled "Digital Marketing Best Practices and Planning for 2014" from 11am-2PM on July 23, 2013 at Google's offices in New York City. This informative session will explore how search in travel continues to evolve, how search is changing marketing and ...

Budgeting for 2014? Remember Reputation Management Plus Social Media / Web / Mobile Marketing

Lodging Interactive | July 12, 2013

Lodging Interactive, the award winning full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, says digital marketing must be a priority in the coming year to maintain loyalty, revenues and an impeccable image PARSIPPANY, N.J. - JULY 12, 2013 - If there is one thing hoteliers can't forget to budget for in 2014, it is digital marketing. Keeping website and mobile web content fresh, scrutinizing the property's reputation via the web and social media channels, plus responding to guest reviews is critical for operational success and true customer-relationship management. The good new...

Denton, Texas CVB Launches Regatta Travel Solutions on DiscoverDenton.com

Regatta Travel Solutions Inc. | July 12, 2013

Charlottesville, Virginia (July 12, 2013) - Regatta Travel Solutions announced today that the Denton, Texas CVB has signed an agreement to use the Regatta booking engine on discoverdenton.com. The project was launched in April and has already produced bookings for almost every hotel in Denton. The CVB will launch a new website by August and Regatta will re-design its booking engine to match the new look, free of charge. "It has really been a pleasure to work with Regatta," said Kim Phillips, Vice President of the Denton Convention & Visitors Bureau. "They were brought to our attention by our agency, Aria Media, and we have all been ...

Infor BI 10x Invigorates Decision-Making

Infor | July 10, 2013

Advanced Analytics, Social Collaboration, and Stunning Dashboards Boost Experiential Value for Business Intelligence NEW YORK - July 10, 2013 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced Infor Business Intelligence (BI) 10x, to modernize data processing and enrich decision-making. The solution delivers advanced analytics and planning capabilities, self-service dashboards, and social collaboration for a more beautiful, modern, mobile, and social experience. At its core, Infor BI 10x is fused with innovative core technologies such as Infor ION and Infor Ming.le ™ to cre...

HeBS Digital Empowers Hoteliers to Fight Back and Shift Share from the OTAs

HeBS | July 10, 2013

HeBS Digital invites hoteliers to "Shift Share from the OTAs to the Property Website" with a Summer promotion, offering substantial savings of 20% off website design packages for the Three Screens (desktop, mobile, tablet) New York, NY (July 10, 2013) - HeBS Digital, the leading hospitality digital marketing, technology and direct online strategy firm, is pleased to announce a 20% off "Shift Share from the OTAs to the Property Website" promotion. Hoteliers who partner with HeBS Digital this summer will receive 20% off any website design package for desktop, mobile and tablet. This promotion was specifically designed to help hoteliers le...

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