Embracing Technology Without Losing the Human Touch in Hospitality
Alan Young | February 8, 2024
Amadeus Data Reveals Los Cabos, Mexico to Be Top Hotel Destination for Christmas and New Year’s Travel
Amadeus’ Demand360+ | December 7, 2023
Technology
Infor Hospitality Sees Significant Momentum
Infor | June 16, 2015
Increased Adoption for Infor Hospitality-Specific Applications and Cloud Implementations Contribute to Success NEW YORK – June 16, 2015 – Infor, the industry cloud company, today announced significant momentum for its hospitality division at HITEC 2015. Over the last two years, Infor has seen a more than 200 percent increase in its SaaS hospitality solutions bookings. In addition, hospitality-specific applications such as Infor CloudSuite™ Hospitality, Infor d/EPM for Hospitality, Infor Customer and Marketing Management (CMM), and Infor Human Capital Management (HCM) brought on new relationships with more than 700 customers over t...
Intelity Invites HITEC Attendees to Get Hands On With Cutting-Edge Guest Services Technology
Intelity | June 16, 2015
The leading provider of hotel guest services technology will provide a fully interactive experience in booth #537 with a focus on innovation that impacts the pre-arrival and check-in experiences for guests, as well as back-end tools for staff and management to streamline operations. AUSTIN, Texas – June 16, 2015 – The global leader in guest services technology for hospitality, Intelity, is sharing the latest developments to its award-winning ICE (Interactive Customer Experience™) platform this week during HITEC in Booth #537 at the Austin Convention Center. The company is also giving away an Apple Watch to one attendee to celebra...
ASSA ABLOY Hospitality Mobile Access App Provides Easy Entry to Keyless Solutions
ASSA ABLOY Hospitality | June 16, 2015
Turnkey app is ideal for hotels seeking to provide a basic mobile access solution to their guests in an easy and effective way. June 16, 2015 -- ASSA ABLOY Hospitality (formerly VingCard Elsafe) has introduced the ASSA ABLOY Hospitality Mobile Access App, a skinnable solution with an off-the-shelf approach that will allow hotels worldwide to implement mobile access without the need for custom app creation or complex integrations. The app works with the same secure Seos ecosystem upon which the ASSA ABLOY Hospitality Mobile Access solution was built. ASSA ABLOY Hospitality's Mobile Access App provides numerous benefits, including ease o...
ARC Hospitality Trust to Acquire Portfolio of 13 Hotels from Noble Investment Group for $300 Million
ARC Hospitality | June 16, 2015
Portfolio consists of 12 premium-branded select-service and extended-stay hotels and one full-service hotel totaling 1,913 rooms. NEW YORK, June 16, 2015 -- American Realty Capital Hospitality Trust, Inc. ("ARC Hospitality" or the "Company") announced today that it has agreed to acquire a portfolio of 13 hotels (the "Noble Portfolio") for a purchase price of $300 million from affiliates of Noble Investment Group, LLC, a leading lodging and hospitality real estate private equity firm ("Noble"). The Noble Portfolio consists of 12 premium-branded select-service and extended-stay hotels and one full-service hotel totaling 1,913 rooms. The ...
The New Dazzler Brooklyn Hotel Offers Combined Advantages of GuestTek and DIRECTV
June 16, 2015
Calgary, Alberta & Brooklyn, NY - June 16, 2015 - Opening this August, the new Dazzler Brooklyn Hotel will offer the in-room technology and entertainment of two industry leaders. Guests at the Dazzler Brooklyn Hotel will enjoy GuestTek's OneView Media technology with its Video on Demand and myAway/myMedia applications for mobile device integration. They will also experience the best in Free-to-Guest programming from one of the world's leading satellite and cable providers in hospitality, DIRECTV. "Our relationship with DIRECTV has greatly expanded the programming options available to guests at properties like the Dazzler Brooklyn Ho...
Hoteliers Need to Own Their Property Website
Your Lodging Interactive | June 16, 2015
Owning, not renting, a modern, innovative and affordable hotel website is possible. June 16, 2015 - Parsippany, NJ: The hospitality industry has seen a number of agencies offering hoteliers a low-cost, low-budget website that they can rent. It has been widely noted that these agencies, which promise all of the bells and whistles associated with investing thousands of dollars and development resources, often leave hoteliers in the lurch after the deal is done. Why? A number of reasons, but perhaps the most important is that agencies that rent hotel websites do not provide hoteliers with true ownership of their content which becomes probl...
FCS Inspires Hospitality Students to Leverage Mobile Technology for Future Hotel and Guest Services
FCS | June 16, 2015
Partnership to implement FCS e-Solution with their Mobile Apps at Ruemz Hotel and host joint video competition for School of Hospitality, Tourism & Culinary Arts students Malaysia - June 16, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, together with Taylor's University in Malaysia today held a partnership signing ceremony and awards presentation at the campus of Taylor's University. FCS executives and Taylor's University administrators, as well as Ruemz Hotel staff joined together to celebrate the deployment of FCS Rainbow Solution at the Room Adoption Program that run by th...
ZDirect to Debut New Response Center Feature at HITEC 2015
ZDirect | June 16, 2015
Newly launched functionality provides staff with direct access to guest survey response capabilities, while maintaining dialog records on each conversation for instant reference and enhanced customer service Hallandale, FL - June 16, 2015 - ZDirect, a leader in above property marketing solutions and a pioneer in hotel marketing automation, has announced the latest enhancement to its industry-leading eMarketing solution: an innovative new Response Center that gives properties the ability to quickly respond to guest feedback and provide improved service, via a centralized easy-access online portal. At HITEC 2015 on June 16-18, ZDirect is...
Itesso Invites Hoteliers to Touch the Cloud at HITEC 2015
Itesso | June 16, 2015
Introducing the Enterprise Lodging System's Events, Tasks and Notification feature that enhances operational efficiency and staff management with push notifications to Apple Watch and other mobile devices BREDA, NETHERLANDS - JUNE 16, 2015 - Itesso, the global innovator in Cloud-native hospitality technology, will demonstrate the Events, Tasks and Notification feature of the Itesso Enterprise Lodging System (ELS) for the first time at HITEC 2015, taking place June 15-18 at the Austin Convention Center. Itesso's new Events, Tasks and Notifications feature enhances the platform by alerting hotel staff, based on their role, of various tas...
Cendyn/ONE Announces eConcierge 2.0 – Mobile Guest Service Application built with Data Intelligence™
Cendyn/ONE | June 16, 2015
eConcierge 2.0 offers guests a mobile application to manage their entire experience and property owners a turnkey CRM solution with rich profiling, automated marketing, and advanced analytics. Boca Raton, Fla. - June 16, 2015 - Today, during HITEC 2015 at the Austin Convention Center, Cendyn/ONE announced eConcierge 2.0, a groundbreaking advancement in guest service applications (GSAs) for the travel and hospitality industry. eConcierge 2.0 offers guests a simple-to-use application to manage their entire guest experience using any device. And because eConcierge 2.0 is fully-integrated with Cendyn/ONE's Data Intelligence platform, ho...
Hotels are Now Much Less Likely to Lose Direct Customers to OTAs
Regatta Travel Solutions | June 16, 2015
Charlottesville, Virginia (June 16, 2015) - Potential guests booking their rooms directly on the hotel's website are now much less likely to abandon the check-out screen and book with an OTA, thanks to new functionality available through the hotel booking engine provided by Regatta Travel Solutions. Through an integration with Triptease, Regatta can now show the potential guest the rates available on OTA sites throughout the booking process and on the check-out screen, eliminating doubt from the customer's mind about whether they will find a better rate elsewhere. "The best part about this tool is that if a lower rate is available on a...
Newmarket Introduces Gamification Elements in HotSOS Mobile to Motivate Performance
Newmarket | June 16, 2015
June 16, 2015 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, today announced gamification elements in its release of the Room Attendant module on HotSOS Mobile to motivate employee performance and encourage consistency. The HotSOS Mobile Room Attendant Module, currently in beta release, utilizes information from the Property Management System (PMS) and guest profile to direct Room Attendants to the next room to be cleaned to get guests into their room faster. The addition of gamification creates a highly visible recognition system that is designed to drive employee productivity and quality of serv...
Global Online Training Program for Hospitality Staff Debuts at HITEC
ALICE | June 16, 2015
ALICE Academy Brings Hotel Training into the 21st Century While Improving Efficiency and Decreasing Turnover NEW YORK - June 16, 2015 - ALICE, a mobile service-on-demand platform for hospitality, today announced the debut of an online and mobile training program for hotel employees around the world - ALICE Academy. The program will be powered by technology from Grovo, a learning platform for the 21st century workforce. A long-overdue effort to make hotel operations and staff training much more efficient, the Academy comes with the ALICE platform at no charge and can be completed in minutes with a series of videos, quizzes and tips. It's...
Percipia Announces Release of New Call Accounting Software for Hospitality Industry
Percipia | June 16, 2015
Chicago, Illinois - June 16, 2016 - Percipia, the technology solutions provider headquartered in downtown Chicago, Illinois releases Informant CAS, call accounting software for the hospitality industry. The software was developed to work specifically within the hospitality technology marketplace and seamlessly integrates with all leading PBX manufacturers. "Informant CAS was released due to the overwhelming interest from our customers," said Michael Velasquez, CEO, Percipia. "We pride ourselves as being a customer focused Software Company and are always looking for ways to respond to our customers' needs. Adding Informant CAS to our sui...
Agilysys & Travelnuts Partner to Offer Unique Web Booking Engine to Groundbreaking rGuest™ Stay PMS
Agilysys | June 16, 2015
Solution Improves Conversion Rates, Drives Incremental Revenue, Increases Guest Satisfaction ALPHARETTA, GA. and SAN FRANCISCO - June 16, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and Travelnuts, Inc., a developer of innovative hotel booking engine technology, today announced a partnership agreement whereby the Travelnuts booking engine will be integrated with the Agilysys rGuest™ Stay property management system to help customers improve conversion rates, drive incremental revenue and increase guest satisfaction. rGuest Stay is the groundbreaking Saa...
‘9 in 10’ Americans Now Demanding Mobile Tech Inside Their Hotels
iRiS Software Systems | June 15, 2015
"Adapting to the digital age is difficult in any industry. It's risky, it's scary and it's easy to sit back and watch the other guys try it first. But today, three incentives have emerged which should make it easier for hoteliers to embrace digital; this new study shows how the right mobile technology could save dollars, make dollars, and improve guest loyalty" Professor Ian Millar, Head of Information Technology at EHL (Ecole Hotelière de Lausanne, named the world's top hotel management school in 2013.) HITEC 2015 is underway with a bang, and the first day brings with it a new YouGov study showing how most Americans now want mobile te...
Newmarket to Preview the Next Edition of iPlan Operational Diagramming at HITEC 2015
Newmarket | June 15, 2015
June 15, 2015 - HITEC 2015 attendees will be able to preview the upcoming release of the iPlan event planning solution from Newmarket® International, Inc. ("Newmarket"), an Amadeus company. Meeting Planners and Event Professionals make quick decisions on event space, as well as want direct communication with properties as it relates to room setup and event diagrams. Venues need to showcase their property in a professional, and engaging format in order to make it on to a short list for a planner. With iPlan, venues are able to showcase their meeting space in an informative, and interactive way, allowing planners and venues to create and...
INTEREL Wins HI Connect® 2015 People’s Choice Award
INTEREL | June 15, 2015
Dubai, June 2015: INTEREL, the world's fastest growing manufacturer of integrated room technologies in the luxury hospitality industry, recently won the coveted "Best New Product Award" at Hotel-Interactive's HI Connect® 2015 People's Choice Awards. This is the second prestigious industry award the company has received since the start of this year. In February INTEREL's 'connectBsmart' beacon framework was voted the best technology innovation in the hospitality industry at the 2015 TechOvation Awards held at the Hotel Technology Next Generation (HTNG) North American Conference. Commenting on the Hi Connect® People's Choice Award, INTE...
Independent Hotels Partner With IDeaS to Improve Performance in Today’s Complex Market
IDeaS | June 15, 2015
IDeaS G3 Revenue Management System offers advanced analytics, capabilities to drive revenue opportunities MINNEAPOLIS - June 15, 2015 - IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced strong growth and adoption of its next generation G3 Revenue Management System (RMS) within the independent hotel category. Powered by SAS® Analytics, IDeaS G3 RMS empowers properties to be on the cutting edge of revenue management practices and technologies by driving profitability and allowing for maximum control of revenue management and pricing decisions. New partnerships i...
Rainmaker Named to Atlanta Business Chronicle List of Top 100 Fastest-Growing Private Companies
Rainmaker | June 15, 2015
Organic sales growth in hospitality and multifamily sectors earns leading technology company its third consecutive spot in exclusive annual list of Atlanta-based top firms. ATLANTA, GA - June 15, 2015 - The Rainmaker Group, the leading provider of revenue management and profit optimization solutions for the multifamily housing and gaming/hospitality industries, announced that the company has been named to the Atlanta Business Chronicle's 2015 List of the 100-Fastest Growing Companies in Atlanta. This is the third consecutive year that The Rainmaker Group has been recognized by the Atlanta Business Chronicle as one of the region's top-r...
Vizergy Launches Social BuzzHub, Enhancing Comprehensive CMS Website Marketing System
June 15, 2015
See how hotels use word of mouth marketing to benefit their bottom line Jacksonville, Fla. -- (June 15, 2015) Vizergy - Digital Travel Marketing, the hospitality industry's leading provider of website design and digital marketing programs, is proud to launch social media management updates to their first-in-class CMS Hotel Web Management Platform. The innovative module, Social BuzzHub, integrated with Vizergy's Cloud CMS provides social management and workflow controls to ensure hoteliers have a single system to manage digital marketing efforts. Travel planning has fundamentally changed because of social media and mobile marketing. Ever...
SHR to Preview Windsurfer Analytics at HITEC 2015
SHR | June 15, 2015
New reporting module offers greater visibility for hoteliers HOUSTON, TX, June 12, 2015- SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced they will preview their new reporting module, Windsurfer Analytics, during HITEC 2015 in Austin, TX June 16-18. "We are proud to introduce Windsurfer Analytics to the industry and our clients. The advanced features offered allow great flexibility to our users to ensure they get the right information, at the right time, to make important decisions regarding their distribution strategy," says Estella Hale, VP of Products for SHR. ...
Leading Provider of Group Booking Technology Débuts ‘Groupize Meetings’ at HITEC 2015
Groupize Solutions | June 15, 2015
Groupize Solutions launches game-changing online platform for hotels to jointly automate sleeping rooms, merchandise meeting space, F&B, meeting packages and AV for small meetings Boston, MA, June 15, 2015- Groupize Solutions, the leading provider of group booking technology for chains, full service hotels, focus service hotels and independents, announced they will launch their latest innovation 'Groupize Meetings' at this year's HITEC in Austin, Texas. The breakthrough product is part Groupize's mobile-first cloud based platform that automates the end-to-end processes of shopping, booking and managing groups and meetings online. G...
Hotel Granduca Austin Chooses Agilysys Solution Suite to Streamline Operations
Agilysys | June 15, 2015
New Luxury Hotel Selects Systems for Property Management, POS, Procurement ALPHARETTA, GA. - June 15, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Hotel Granduca Austin, in Austin, Texas, has selected a comprehensive solution suite - including Agilysys systems for property management, point-of-sale and inventory and procurement - to streamline operations and deliver exceptional guest service. The luxury boutique hotel, which already has received the exclusive The Leading Hotels of the World designation, is scheduled to open later this...
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