Embracing Technology Without Losing the Human Touch in Hospitality
Alan Young | February 8, 2024
Amadeus Data Reveals Los Cabos, Mexico to Be Top Hotel Destination for Christmas and New Year’s Travel
Amadeus’ Demand360+ | December 7, 2023
Technology
NAVIS Introduces Certified Partner Program Focused on Driving Higher Levels of Success for Clients
NAVIS | August 17, 2015
Trusted partner ecosystem of industry leaders collaborate to integrate products and services that increase profit for hotels, resorts, and vacation rentals BEND, OR - August 17, 2015 - NAVIS, the leading reservation sales and marketing system provider for the vacation rental management and independent hotel resort markets, today announced the official launch of their NAVIS Certified Partner program. The new program is designed to offer clients a secure, stable and trusted partner network to drive brand reach, increase market share, and improve profitability. The goal of the NAVIS Certified Partner program is to establish significant rel...
Must Attend! Learn Advanced Digital Marketing Strategies at Milestone Conference 2015
Milestone Internet Marketing | August 17, 2015
SANTA CLARA, CA (August 17, 2015) - Milestone Internet Marketing is holding their second customer Digital Marketing Conference on September 14th and 15th at the Hyatt Regency Santa Clara. With the ever-changing digital landscape and constant evolution of technology, attendees will have the opportunity to learn the latest strategies and trends that impact online competitiveness. Digital marketers will join sessions covering topics rarely discussed in public forums, and gain key digital marketing takeaways to implement on property to increase revenue. Milestone is offering a $100 conference discount through August 19th to encourage multip...
TrustYou Meta-Reviews Added to Skyscanner Hotel Travel Search
TrustYou | August 17, 2015
New York, NY and Munich, Germany – August 17, 2015 – TrustYou continues to roll out Meta-Reviews™ to travel sites across the world, including the latest integration with Skyscanner. Skyscanner prides itself on providing a comprehensive yet simple approach to travel, and TrustYou enhances this mission by providing a straightforward, accessible, and useful visual of verified hotel reviews distilled from sites worldwide. "Skyscanner's hotel search helps consumers search for, compare and book accommodation with ease, displaying unbiased results with the best rates. We've made hotel search simple, with clever features, great imagery, t...
Accubase Completes Research for Online Review Management Solutions
Accubase | August 15, 2015
Accubase and Review technologies to its Analyticsinformation guides customers as they inquire about which solutions are a "best 2015 – Accubase () recently and marketing professionals a resource to stay informed about the numerous and ever are designed to address this need within the marketing ecosystem. The inaugural Social Analytics is supplemented with insights into the capabilities of Ratings and Review solutions. These unique technologies are known for empowering businesses to manage online reviews for both locations and products that are often influenced by this rather public customer feedback. "There are now multiple academic ...
Embassy Suites Portland Maine Integrates Flyte Systems into Guest Information Signage
Flyte Systems | August 13, 2015
Real-Time FlyteBoard Airline Schedule Data Easily Installed on Property's Digital Signage Display; Adds Valuable Guest Travel Service CHICAGO, IL – August 13, 2015 – The busiest airport hotel in Maine, Embassy Suites by Hilton Portland, integrated Flyte Systems real-time airline flight information into its digital guest information signboard display. The hotel's lobby display now gives guests continuously updated airline arrivals and departures for Portland International Jetport. Flyte Systems is the leading provider of cost effective airport travel information displays and digital signage content for the hospitality, corporate tra...
Agilysys’ Jim Dennedy Among Georgia’s Who’s Who in Hospitality Technology
Agilysys | August 13, 2015
ALPHARETTA, GA. — August 13, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, is proud to announce that Jim Dennedy, president and chief executive officer of Agilysys, has been included in the Technology Association of Georgia's 'Georgia Who's Who in Hospitality Technology' list featured in the latest issue of the organization's Hub Magazine. The Technology Association of Georgia (TAG) is one of the nation's largest state trade organizations dedicated to technology and innovation. Dennedy manages an experienced team of industry visionaries who are focused...
Hospitality Technology Provider Intelity Makes Debut on the Inc. 5000 List
Intelity | August 12, 2015
ORLANDO. – August 12, 2015 – Intelity, leading provider of hospitality guest services software and solutions, appears for the first time on the Inc. 5000 list this year. Intelity joins the prestigious list in the top 25 percent thanks to approximately 355-percent growth in revenue since 2011. The list, created by Inc. magazine, is a compilation of the fastest growing private companies based in the United States ranked by growth in verified revenue figures over a three-year period. This year companies in the Orlando area made up just 1 percent of the list. Intelity CEO & President David Adelson said, "When our company launched in...
Nemacolin Woodlands Resort Taps Digital Alchemy for Personalized Online Guest Services
Digital Alchemy | August 12, 2015
Nemacolin Builds Online Guest Relationships with Digital Alchemy's Suite of Custom Communication Tools August 12, 2015 – Digital Alchemy, the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels, announced Nemacolin Woodlands Resort, situated on 2,000 acres between Pittsburgh, PA and Baltimore, MD implemented its suite of online guest communication and digital marketing tools for hotels. Digital Alchemy drives revenue through dynamic personalized 2-way mobile messaging, guest communication, marketing, and guest feedback. Click here for information on Digital Alchemy. "...
Make It Dirty, Make It Clean
Alan E. Young | August 12, 2015
By Alan E. Young, President and Co-Founder of Puzzle Partner I have been honored to work for some amazing CEO's in my career. They all had one thing in common, other than their strong leadership skills and their inspiring, visionary aptitude. They understood the need to be first and fast. Having had the privilege to work for Charles Philips (Infor), Larry Hall (Springer-Miller) and Ben Jost (TrustYou), I learned a great deal from each of them. Though these three companies all have different products and sometimes focus on different markets, they all develop software - and in today's ever-changing technological landscape, they all unders...
Agilysys Listed as a Champion in Info-Tech Research Group’s Property Mgmt Systems Vendor Landscape
Agilysys | August 12, 2015
Agilysys LMS Ranked High on Features, Usability and Architecture ALPHARETTA, GA. — August 12, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been listed as a Champion in Info-Tech Research Group's Property Management Systems (PMS) Vendor Landscape report. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offerings and their strategies for the enterprise, the reports pay tribute to the contributions of exceptional v...
Millennials Choose Mobile, Influencing How Hotel Rooms are Booked
TravelClick, Inc. | August 11, 2015
Hotels Experience Impressive Transient RevPAR Growth NEW YORK – August 11, 2015 – Consumers used both "new school" and "old school" approaches to booking hotel rooms for business and leisure travel in Q2 2015. According to data from the TravelClick North American Distribution Review (NADR; Q3 2015), mobile bookings through hotel company websites (Brand.com), online travel agents (OTAs) and in-person travel agents (global distribution systems / GDS) experienced the most growth. The TravelClick NADR aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers). In Q2 2015, the OTA (which i...
Okanda Uses TrustYou Meta-Reviews to Help Businesses Plan Meetings
TrustYou | August 11, 2015
Munich, Germany – August 11, 2015 – Okanda, a platform to help businesses find and book the right hotels for meetings, has integrated TrustYou Meta-Reviews to its booking engine. TrustYou Meta-Reviews have been incorporated as part of the hotel meeting room search platform to help planners quickly assess whether a property will meet their business needs. Okanda's display of Meta-ReviewsTM offers planners the average rating of a hotel based on reviews from across the web. Additionally, planners may see the hotel's rank in terms of a percentage of all hotels based on the property's category, such as top 2% city hotel and top 18% luxu...
Suiteness Launches, Offering Exclusive Access to 5,000+ Luxury Suites in Las Vegas
Suiteness | August 11, 2015
Giving travelers exclusive access to never before seen hotel suites Las Vegas, August 11, 2015 - Suiteness (www.suiteness.com) today launched the first and only booking channel dedicated to the hotel industry's most luxurious suites - offering travelers access to exclusive, unforgettable hotel experiences, many of which have never been offered online before. The launch was announced in Las Vegas - where Suiteness is making available more than 5,000 suites across 15 hotels, including Caesars Entertainment, Wynn, and Encore and others, exclusively at www.Suiteness.com. Why A Site for Suites? Today, the most luxurious hotel experiences ar...
Armenia’s Second Hyatt-branded Hotel Fully Equipped With ASSA ABLOY Hospitality Solutions
ASSA ABLOY Hospitality | August 10, 2015
Newly opened Hyatt Place Jermuk features VingCard Signature RFID locks, Elsafe electronic safes, PolarBar minibars and Vision System Software August 10, 2015 - ASSA ABLOY Hospitality has implemented a full range of its industry leading product solutions at the second Hyatt-branded hotel in Armenia, the Hyatt Place Jermuk. Centered in a mountain resort town known for its thermal water spas and hot springs, the new Hyatt Place Jermuk provides guests with hospitality in a smartly designed, high-tech and contemporary environment, focusing on blending guests' personal and professional lives while traveling. The landmark project includes the ...
Big Data and the Hotel Stay: The Critical Connection
Pierre Boettner | August 10, 2015
By Pierre Boettner, founder and CEO, hospitality pulse The industry buzz around "Big Data" is deafening. 'Big Data Analytics ' - its uses, abuses, and place in the playbook of travel technology tools - has filled hundreds of articles and many thousands of words over the course of the past five years. But there is a huge disconnect between the ethereal language of Big Data, and the actual experience of the hotel guest. Is there a connection? How can hotel managers, owners and brand executives actually use data to make guest experiences better?? Let's begin from a simple premise: The hotel stay is the core product of...
Drury Hotels Evaluating Agilysys Solutions to Streamline Service
Agilysys | August 10, 2015
Drury to Conduct Pilot Evaluation of Agilysys rGuest™ Stay Property Management System ALPHARETTA, GA. - August 10, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Drury Hotels Company, the recipient of the highest score in its class in the J.D. Power North American Hotel Guest Satisfaction study for the 10th consecutive year, will conduct a pilot evaluation of Agilysys' rGuest™ Stay solution at select Drury properties. rGuest Stay is a next-generation property management system ('PMS') that helps hotel operators streamline guest serv...
Intelity and Crestron Unveil Guestroom Services and Automation System at J House Greenwich
Intelity | August 7, 2015
GREENWICH, Conn. – August 7, 2015 – Intelity, leading provider of hospitality guest services solutions, and Crestron Electronics, a leading provider of control and automation systems for multiple verticals, are announcing the first installation of the companies' integrated room automation solution at the J House Greenwich, which will be followed with several other North American properties by end of year. "We are enthusiastic about partnering with two companies that are leaders in innovating the field of hospitality technology," said Bernard Augustin, general manager of J House Greenwich. "Our guests can soon look forward to enjoying a...
Disruption in the Hotel Industry is Increasing at an Exponential Pace, say Leaders at 3rd Annual RSS
Duetto | August 7, 2015
Powered by Duetto, RSS Draws More than 300 to Discuss Revenue Strategy as a Key to Hotel Profitability in Today's Dynamic Marketplace New York, August 7, 2015 ... A bellwether annual event for the travel technology community, the Third Annual Revenue Strategy Summit (RSS) drew more than 300 industry leaders to the Affinia Capitol Liaison Washington, D.C. July 29th, for a one-day conference that examined the latest trends in hotel distribution, sales, price optimization, acquisition costs and marketing. The day began with a panel on the disruption threatening the hotel industry and ended with a look at the global forces causing what thin...
Cendyn Arcaneo® Reveals MetronXpress™
August 6, 2015
Offers Customizable, Modular Version of Metron® Advanced Meeting Management Solution Powerful, Flexible Cloud-Based Event Management Solution is Easy-to-Implement Alternative to Enterprise-Class Strategic Meetings Management Programs Boca Raton, FL. – August 6, 2015 – Cendyn Arcaneo®, the leading cloud-based event and corporate ticket management technology firm, is pleased to announce the release of MetronXpress™, the modular version of its Metron® Strategic Meetings Management (SMM) solution. MetronXpress offers companies the ability to select powerful strategic meetings management components needed to ef...
Escaping Obsolescence: The Fall of Flash in Hotel Digital Marketing
the Authors and HeBS Digital | August 6, 2015
By Asher Fusco & Alison Hayes The days of utilizing Flash as a desktop advertising tool are soon coming to an end. One underlying reason may be that Adobe Flash has a history of security issues and has become a favorite avenue for hackers who utilize its security vulnerability to dump malicious code to millions of users, as illustrated by the most recent attack on Yahoo Ad Network. And according to Ad Age, all of the major browsers will begin phasing out Flash banner ads within the next six months, starting with Google Chrome's landscape-shifting decision to begin forcing users to opt in to view individual Flash-generated ad animati...
trivago Partners with TrustYou to Power Its Review Summaries
TrustYou | August 6, 2015
TrustYou Meta-Reviews Help Travelers Decipher Millions of Reviews To Quickly Make the Right Booking Decision Munich and Düsseldorf Germany – August 6, 2015 – trivago, the world's leading hotel search with over 900,000 properties, has integrated TrustYou Meta-Reviews™ into its hotel search, bringing travelers trusted review information in a succinct format so that travelers can easily find their ideal hotel. The visual summary of travel reviews available in more than 30 languages shows the big picture of each hotel based on verified worldwide reviews as well as on traveler segments, such as couples, families, and more. TrustYou Vi...
Hotels Exchange Billboard Effect for Bandwagon Effect
nSight | August 5, 2015
nSight Debuts New Online Benchmarking Report at 2015 Hotel Data Conference NASHVILLE, TN – August 5, 2015 –nSight, the leader in online consumer shopping intelligence for hotels and destinations, officially introduces its new Hotel Online Traffic Report to industry leaders in travel marketing and revenue management for independent hotels, brands, management companies and ownership groups today at the Hotel Data Conference in Nashville. The "HOT Report" allows hotels to compare consumers who are searching and booking their hotel on third parties and consumers searching and booking their hotel website. Since launching the report with ...
Who Are Your Guests? Maestro Analytics Knows
Maestro Property Management Solution | August 5, 2015
What do they eat; why do they stay; how can you serve them better? Ask Maestro Analytics. August 5, 2015 – Toronto – The hotel business changed last year. 66% of hotel guests are between the ages of 18 and 48. Half of these are mobile Millennials who operate from the palm of their hand. How well do you know them? What do they eat, when do they stay, what do they like to do? How do they communicate? Maestro Analytics understands this....and knows how to reach them. E-Blast marketing doesn't work anymore "We know who our guests are because Maestro Analytics business intelligence knows. All our guests' stay information and preference d...
Hard Rock Hotel Panama Megapolis Chooses IDeaS to Drive Better Revenue
IDeaS | August 5, 2015
IDeaS G3 RMS offers hoteliers unparalleled capabilities in analytics, pricing and controls MINNEAPOLIS – August 5, 2015 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced a new strategic partnership with Hard Rock Hotel Panama Megapolis to increase revenue performance across the property's 1,460 rooms with IDeaS G3 Revenue Management System (RMS). In need of a best-in-class revenue management system and strategic partner to support the company's future expansion efforts, Hard Rock Hotel Panama Megapolis selected IDeaS G3 RMS following an extensive evaluatio...
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