Embracing Technology Without Losing the Human Touch in Hospitality
Alan Young | February 8, 2024
Amadeus Data Reveals Los Cabos, Mexico to Be Top Hotel Destination for Christmas and New Year’s Travel
Amadeus’ Demand360+ | December 7, 2023
Technology
Akwesasne Mohawk Casino Resort Chooses Agilysys Solutions to Optimize Efficiency and Guest Service
Agilysys | August 20, 2015
Casino Hotel Property Deploys InfoGenesis® POS and rGuest® Pay Solutions ALPHARETTA, GA. — August 20, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Akwesasne Mohawk Casino Resort in Hogansburg, NY, has selected the InfoGenesis® POS system and the rGuest® Pay payment gateway solution to streamline operations, enhance guest service and provide secure credit card payment. The 150-room casino hotel, which includes four restaurants, a lounge and gift shop, wanted fully integrated point-of-sale and payment gateway solutions that woul...
AETHOS Consulting Group Releases its 2015 Hotel CEO Pay-for-Performance Report
Keith Kefgen, Managing Director & CEO at AETHOS Consulting Group | August 19, 2015
Did Hotel CEOs Get Paid What They Deserved? By: Keith Kefgen | Derek Walker There is no denying that Bob Iger's $46M compensation package is massive. Some may question whether or not he is actually worth it; personally, we don't really care about the size of someone's paycheck as long as they truly earned it. Using our proprietary pay-for-performance model, we have evaluated the performance of forty-six CEOs in the hospitality/travel/entertainment industries. The overarching goal? To determine whether a CEO is deserving of his or her pay relative to their peers. The AETHOS Pay-for-Performance Model analyzes key financial metrics such as...
Hotels Generate Near US$11 Billion in Revenue with SiteMinder
SiteMinder | August 19, 2015
Dallas, US – The global hotel industry's leading cloud platform, SiteMinder, today reveals it powered more than US$10.8 billion in revenue for its hotel customers over the 12 months ending 30 June 2015. The figure, generated from close to 27 million hotel reservations throughout the period, reflects another year of strong growth for SiteMinder and the uptake of its market-leading product solutions, which are now used at more than 19,000 hotels globally. These solutions include SiteMinder's Internet booking engine, TheBookingButton, which, alone, generated over US$650 million for hotels via their own website. SiteMinder's co-founder an...
Are Hotel Management Companies All the Same? 2015 Hotel Management Benchmark Study
Hans Detlefsen, MPP, MAI | August 19, 2015
by Hans Detlefsen and Emiliia Gordiienko Introduction Hotel Appraisers & Advisors (HA&A) recently completed our 2015 Hotel Management Company Benchmark Analysis. The study was designed in response to a series of questions we frequently hear from our clients in the hotel industry. These developers and investors seek our help identifying hotel operators and negotiating hotel management contracts. They ask us: Aren't most hotel management companies basically the same? How much does it really matter which operator we select? Is there any quantitative data suggesting that different management companies produce different profitability...
Rainmaker Group Makes the Five-year Honor Roll on the Inc. 5000 List of Fastest-Growing Companies
Rainmaker | August 18, 2015
ATLANTA – August 18, 2015 – The Rainmaker Group has made the Inc. 5000 ranking of the fastest-growing private companies in the U.S. for the fifth consecutive year, a distinction that has earned it a coveted spot on the magazine's Honor Roll. The Atlanta-based company made the cut once again for its impressive three-year growth of 102 percent, adding 76 jobs to bring its ranks up to 140, and posting 2014 revenues of $32.3 million. Rainmaker was founded in 1998 by entrepreneurs Bruce Barfield and Tammy Farley, who serve as CEO and president respectively. It has since established itself as the market leader in profit optimization and d...
Infor Listed as Champion in Info-Tech Research Group’s 2015 Hotel PMS Vendor Landscape
Infor | August 18, 2015
NEW YORK - Aug 18, 2015 – Infor, the industry cloud company, today announced that Infor Hospitality Management Solution (HMS) has been listed as a Champion in this year's Info-Tech Research Group Hotel Property Management Systems (PMS) Vendor Landscape as well as a winner of the Trend Setter Award. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category. For this Vendor ...
Kaba and OpenKey Install Mobile Keyless Access System at Major Ashford Property
August 18, 2015
Kaba – OpenKey Integration Partnership Makes Convenient Mobile Access Available to Operators of Any Size MONTREAL, QC, CANADA – August 18, 2015 – Kaba announced a partnership with OpenKey to develop and implement a full-property mobile access system, with the first installation now live at a major North American property operated by Ashford. Kaba provides its Mobile Access Solution for their Saflok™ and ILCO™ brands of electronic locks. OpenKey provides universal front-end keyless mobile entry solutions that allow entry to hotel rooms via a guest's smart device. Click here for information on Kaba electronic locks. Seamless Mob...
nSight Rolls-out Next Generation Features to Intelligence Platform
nSight | August 18, 2015
Continues to Disrupt Business Intelligence Market for Hotels NASHVILLE, TN – August 18, 2015 –nSight, the leader in online consumer shopping intelligence for hotels and destinations, today announced next generation target market filters in its nSight for Hotels solutions, providing the ability for hoteliers to isolate consumer demand for future arrival dates by weekend and weekday stay patterns as well as regional source markets. The industry's most robust target market segmentation for consumer travel intent, this new filtering provides a higher level of sophistication for hotel ecommerce teams and their agencies that redefines dig...
Agilysys Releases Powerful Integration of rGuest® Analyze with LMS® Property Management System
Agilysys | August 18, 2015
Business Intelligence Solution Leverages PMS Data to Boost Revenue and Guest Satisfaction ALPHARETTA, GA. - August 18, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that rGuest® Analyze, Agilysys' groundbreaking business intelligence solution, is now integrated with the company's Lodging Management System® (LMS) property management solution, giving hoteliers quick and easy access to existing PMS data in order to gauge demand, increase revenue and enhance guest satisfaction. rGuest Analyze addresses the growing requirement for hotels to le...
IDeaS Delivers Integrated Revenue Support for Echo Entertainment Group
IDeaS | August 18, 2015
SYDNEY - August, 2015 - IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced its partnership with Echo Entertainment Group, to enhance the group's revenue performance and results. The entire estate of Echo Entertainment Group's Australian based integrated resort properties - Treasury Casino & Hotel Brisbane, Jupiters Hotel & Casino Gold Coast and The Star in Sydney - have selected IDeaS Revenue Management System (RMS) to provide clear insight into each of their property's booking patterns, accurate pricing, group management and streamlined distribution; ens...
HMC to Manage Newly Branded Country Inn & Suites in Austin, TX
Hospitality Management Corporation (HMC) | August 17, 2015
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces the recent rebranding of the Country Inn & Suites in Austin, TX. This 84-guest suites property is located conveniently off IH-35 near Pflugerville, only 25 minutes from Austin Bergstrom International Airport (AUS) and 15 miles from downtown Austin. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The hotel is just minutes from numerous local attractions including the University of Texas, Haw...
NAVIS Introduces Certified Partner Program Focused on Driving Higher Levels of Success for Clients
NAVIS | August 17, 2015
Trusted partner ecosystem of industry leaders collaborate to integrate products and services that increase profit for hotels, resorts, and vacation rentals BEND, OR - August 17, 2015 - NAVIS, the leading reservation sales and marketing system provider for the vacation rental management and independent hotel resort markets, today announced the official launch of their NAVIS Certified Partner program. The new program is designed to offer clients a secure, stable and trusted partner network to drive brand reach, increase market share, and improve profitability. The goal of the NAVIS Certified Partner program is to establish significant rel...
Must Attend! Learn Advanced Digital Marketing Strategies at Milestone Conference 2015
Milestone Internet Marketing | August 17, 2015
SANTA CLARA, CA (August 17, 2015) - Milestone Internet Marketing is holding their second customer Digital Marketing Conference on September 14th and 15th at the Hyatt Regency Santa Clara. With the ever-changing digital landscape and constant evolution of technology, attendees will have the opportunity to learn the latest strategies and trends that impact online competitiveness. Digital marketers will join sessions covering topics rarely discussed in public forums, and gain key digital marketing takeaways to implement on property to increase revenue. Milestone is offering a $100 conference discount through August 19th to encourage multip...
TrustYou Meta-Reviews Added to Skyscanner Hotel Travel Search
TrustYou | August 17, 2015
New York, NY and Munich, Germany – August 17, 2015 – TrustYou continues to roll out Meta-Reviews™ to travel sites across the world, including the latest integration with Skyscanner. Skyscanner prides itself on providing a comprehensive yet simple approach to travel, and TrustYou enhances this mission by providing a straightforward, accessible, and useful visual of verified hotel reviews distilled from sites worldwide. "Skyscanner's hotel search helps consumers search for, compare and book accommodation with ease, displaying unbiased results with the best rates. We've made hotel search simple, with clever features, great imagery, t...
Accubase Completes Research for Online Review Management Solutions
Accubase | August 15, 2015
Accubase and Review technologies to its Analyticsinformation guides customers as they inquire about which solutions are a "best 2015 – Accubase () recently and marketing professionals a resource to stay informed about the numerous and ever are designed to address this need within the marketing ecosystem. The inaugural Social Analytics is supplemented with insights into the capabilities of Ratings and Review solutions. These unique technologies are known for empowering businesses to manage online reviews for both locations and products that are often influenced by this rather public customer feedback. "There are now multiple academic ...
Embassy Suites Portland Maine Integrates Flyte Systems into Guest Information Signage
Flyte Systems | August 13, 2015
Real-Time FlyteBoard Airline Schedule Data Easily Installed on Property's Digital Signage Display; Adds Valuable Guest Travel Service CHICAGO, IL – August 13, 2015 – The busiest airport hotel in Maine, Embassy Suites by Hilton Portland, integrated Flyte Systems real-time airline flight information into its digital guest information signboard display. The hotel's lobby display now gives guests continuously updated airline arrivals and departures for Portland International Jetport. Flyte Systems is the leading provider of cost effective airport travel information displays and digital signage content for the hospitality, corporate tra...
Agilysys’ Jim Dennedy Among Georgia’s Who’s Who in Hospitality Technology
Agilysys | August 13, 2015
ALPHARETTA, GA. — August 13, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, is proud to announce that Jim Dennedy, president and chief executive officer of Agilysys, has been included in the Technology Association of Georgia's 'Georgia Who's Who in Hospitality Technology' list featured in the latest issue of the organization's Hub Magazine. The Technology Association of Georgia (TAG) is one of the nation's largest state trade organizations dedicated to technology and innovation. Dennedy manages an experienced team of industry visionaries who are focused...
Hospitality Technology Provider Intelity Makes Debut on the Inc. 5000 List
Intelity | August 12, 2015
ORLANDO. – August 12, 2015 – Intelity, leading provider of hospitality guest services software and solutions, appears for the first time on the Inc. 5000 list this year. Intelity joins the prestigious list in the top 25 percent thanks to approximately 355-percent growth in revenue since 2011. The list, created by Inc. magazine, is a compilation of the fastest growing private companies based in the United States ranked by growth in verified revenue figures over a three-year period. This year companies in the Orlando area made up just 1 percent of the list. Intelity CEO & President David Adelson said, "When our company launched in...
Nemacolin Woodlands Resort Taps Digital Alchemy for Personalized Online Guest Services
Digital Alchemy | August 12, 2015
Nemacolin Builds Online Guest Relationships with Digital Alchemy's Suite of Custom Communication Tools August 12, 2015 – Digital Alchemy, the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels, announced Nemacolin Woodlands Resort, situated on 2,000 acres between Pittsburgh, PA and Baltimore, MD implemented its suite of online guest communication and digital marketing tools for hotels. Digital Alchemy drives revenue through dynamic personalized 2-way mobile messaging, guest communication, marketing, and guest feedback. Click here for information on Digital Alchemy. "...
Make It Dirty, Make It Clean
Alan E. Young | August 12, 2015
By Alan E. Young, President and Co-Founder of Puzzle Partner I have been honored to work for some amazing CEO's in my career. They all had one thing in common, other than their strong leadership skills and their inspiring, visionary aptitude. They understood the need to be first and fast. Having had the privilege to work for Charles Philips (Infor), Larry Hall (Springer-Miller) and Ben Jost (TrustYou), I learned a great deal from each of them. Though these three companies all have different products and sometimes focus on different markets, they all develop software - and in today's ever-changing technological landscape, they all unders...
Agilysys Listed as a Champion in Info-Tech Research Group’s Property Mgmt Systems Vendor Landscape
Agilysys | August 12, 2015
Agilysys LMS Ranked High on Features, Usability and Architecture ALPHARETTA, GA. — August 12, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been listed as a Champion in Info-Tech Research Group's Property Management Systems (PMS) Vendor Landscape report. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offerings and their strategies for the enterprise, the reports pay tribute to the contributions of exceptional v...
Millennials Choose Mobile, Influencing How Hotel Rooms are Booked
TravelClick, Inc. | August 11, 2015
Hotels Experience Impressive Transient RevPAR Growth NEW YORK – August 11, 2015 – Consumers used both "new school" and "old school" approaches to booking hotel rooms for business and leisure travel in Q2 2015. According to data from the TravelClick North American Distribution Review (NADR; Q3 2015), mobile bookings through hotel company websites (Brand.com), online travel agents (OTAs) and in-person travel agents (global distribution systems / GDS) experienced the most growth. The TravelClick NADR aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers). In Q2 2015, the OTA (which i...
Okanda Uses TrustYou Meta-Reviews to Help Businesses Plan Meetings
TrustYou | August 11, 2015
Munich, Germany – August 11, 2015 – Okanda, a platform to help businesses find and book the right hotels for meetings, has integrated TrustYou Meta-Reviews to its booking engine. TrustYou Meta-Reviews have been incorporated as part of the hotel meeting room search platform to help planners quickly assess whether a property will meet their business needs. Okanda's display of Meta-ReviewsTM offers planners the average rating of a hotel based on reviews from across the web. Additionally, planners may see the hotel's rank in terms of a percentage of all hotels based on the property's category, such as top 2% city hotel and top 18% luxu...
Suiteness Launches, Offering Exclusive Access to 5,000+ Luxury Suites in Las Vegas
Suiteness | August 11, 2015
Giving travelers exclusive access to never before seen hotel suites Las Vegas, August 11, 2015 - Suiteness (www.suiteness.com) today launched the first and only booking channel dedicated to the hotel industry's most luxurious suites - offering travelers access to exclusive, unforgettable hotel experiences, many of which have never been offered online before. The launch was announced in Las Vegas - where Suiteness is making available more than 5,000 suites across 15 hotels, including Caesars Entertainment, Wynn, and Encore and others, exclusively at www.Suiteness.com. Why A Site for Suites? Today, the most luxurious hotel experiences ar...
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