Travel Outlook the Premier Hotel Call Center™ Expands Agent Sales Training

Travel Outlook The Premier Hotel Call Center™ | August 24, 2022

SANTA FE, NEW MEXICO (August 2022): Travel Outlook, the Hotel Call Center as a Hotel Profit Center™, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network (KTN). “We have always used the KTN training resources during our new hire and ongoing education,” said John Smallwood, President of Travel Outlook, “But these recent enhancements by KTN take us to an entirely new level of excellence, in both sales and guest hospitality.”   “This summer, we committed to having all new reservations sales specialists participate in KTN’s online, self-study ve...