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Tourism Tidbits: Travel Ethical Review
Dr. Peter Tarlow | April 12, 2024
By Dr. Peter Tarlow It is not an exaggeration to state that the twenty-first century’s third decade has been one of challenges both for the tourism industry and for nations around the world. Security and safety issues, mixed with issues around energy, ecology, and sustainability have and will continue to play major roles in in the development of travel and tourism. These challenges do not pertain solely to the tourism and travel industry. The travel and tourism industries, however, are to a great extent dependent on disposable income. For example, when nations around the world face difficult economic hurdles these economic pro...
Tourism Tidbits: Making Your Tourism Business Secure
Dr. Peter Tarlow | December 18, 2023
"Tourism & More wishes you and yours a very happy holiday season. May the gift of travel serve to unite us all in goodwill and peace." By Dr. Peter Tarlow Making your tourism business secure. Most of our clients are honest, but unfortunately travel and tourism is also a business like any other business, and despite the goodwill felt at this season, there are also safety and security challenges. There will always be some people who seek to take advantage of other people's goodwill and graciousness. This month's issue is meant to remind you of some of the basics in making your business secure. As in past months, Tourism...
Tourism Tidbits: Dealing With Legal Issues
Dr. Peter Tarlow | October 16, 2023
By Dr. Peter Tarlow The Tourism/Visitor industry is one of the world's great industries. Large industries also mean that great deals of money can be involved. The tourism industry spends a great deal of money on promotions and marketing campaigns. Because many people assume that large tourism businesses also have deep pockets, in litigious societies such as the United States, there are also multiple lawsuits and/or other legal problems. Often local convention and visitors bureaus (CVBs) or tourism offices are unaware of their own nation's laws and obligations. This ignorance of the law can be very costly. It is for this reas...
Tourism Tidbits: The Importance of Food and Food Safety for the Travel and Tourism Industry
Dr. Peter Tarlow | August 4, 2023
By Dr. Peter Tarlow The northern hemisphere’s long summer months are a time to relax and enjoy the great outdoors. When it comes to food preparation and good food safety habits, however, being too relaxed can destroy a vacation or even terminate in hospitalization. Although no one has recently connected food safety to criminal acts or acts of terrorism, this has occurred in the past. As we learned during the Covid-19 pandemic health is an important part of tourism security. Likewise, food safety must be an essential component of a sustainable tourism industry. We only have to review some of the problems that the cruise industry has...
Tourism Tidbits: Will There Be a Crisis Recovery for Tourism?
Dr. Peter Tarlow | October 7, 2022
By Dr. Peter Tarlow There can be no doubt that the last few years have not been easy ones for the entire travel and tourism industry. From the airlines and cruise ships to the hotel components of tourism, profits have for many decreased and the word "bankruptcy" is heard with ever more frequency. Although the summer of 2022 was a banner year for tourism, it would be a mistake to believe that Covid has not made many people afraid to travel. Although it appears that we have left the crisis of 2020-2021 behind, new problems and the use of virtual conferences might well put a dent into the business travel market. Europe is in an especially d...
Tourism Tidbits: Returning a Sense of Fascination to Travel and Tourism
Peter Tarlow | December 6, 2021
By Dr. Peter Tarlow These last two years have not been easy. Tourism professionals have seen tourism industries that just a few years ago were highly successful now needing to fight for their survival. Certainly, world pandemics play a major role in this decline. It would be, however, a mistake to blame all of the industry’s problems solely on the pandemic. Careful observers of the travel and tourism scene were already noting potential problems, from poor customer service to over-tourism just a mere 24 months ago. Often a reason cited for this decline is the high price of airline tickets and the fact that businesses had begun to...
Tourism Tidbits: Developing Employee Loyalty in the Hope That Tourism Will Soon Return to Normal
Peter Tarlow | April 5, 2021
By Dr. Peter Tarlow One of the things that the tourism and travel industry learned from the Covid-10 Pandemic is the importance of good and loyal employees. Everyone seems to want loyal employees, yet few tourism businesses seem to know how to win this loyalty. In fact, tourism is known for high employee turnover, low pay, and often capricious management. It is a mistake to overlook the fact that employee-employer relations often impact the tourism experience and may become a major form of positive or negative marketing. In fact, good management inspires loyalty and often results in the type of customer service that produces repeat...
Tourism Tidbits: “Tidbits” for December – The Gift of Travel
Dr. Peter Tarlow | December 4, 2019
By Dr. Peter Tarlow December is a month for the giving of gifts. It is also a time to motivate employees during a season not only of joy but also for many a time of great frustrations. For those employed in the tourism industry December often means large crowds and challenging weather situations. It is a time when those who work in the travel industry not only suffer from personal exhaustion but also from a low level of ésprit de corps. December’s difficulties are a perpetual challenge for any tourism administrator. When we add to this situation the fact that the long cold and often dark winter months add to ...
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