Bella™, The Virtual Hotel Agent | March 29, 2022
Why today’s travelers place efficiency ahead of personal connection The hospitality industry has always been a people-centric line of work. Face-to-face conversations with real humans have been the cornerstone of service industries since its inception. A smiling face behind the front desk of a hotel cannot be replaced. Technology, on the other hand, has continually shifted the way guest service representatives interact with travelers and hotel guests. Each generation brings a new disruptive technology that shakes up the way the world does business. With each change, there is resistance, but progress always wins out. In a recent story...
Duetto | March 8, 2022
The latest survey from Duetto reveals nearly 78% of hoteliers will increase their investment in hotel tech in the next three years San Francisco, March 8, 2022 - The digitization of the hospitality industry has been underway for decades, but the past two years have accelerated tech adoption in hotels across the globe. Duetto surveyed hoteliers worldwide to gauge the hotel industry's sentiment and priorities regarding revenue management, revenue tools, and technology innovations. The overwhelming response was that automation and integration are seen as key to future success by the majority of those working in a hotel revenue function...
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