task management

/Tag: task management

task management

Hotel Commonwealth Hits a Home Run With New Partnership

ALICE | September 10, 2019

Hotel Commonwealth, the official hotel of the Boston Red Sox and, appropriately, one of Boston’s most beloved hotels, has chosen ALICE to optimize cross-department task management and communication. ALICE is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Prior to using ALICE, Hotel Commonwealth used a combination of GoConcierge concierge software and radios for all staff communication and amenity fulfillment. For staff, dependency on radios as their main form of communication could be inconvenient; for instance, if a ce...

Walker Hotel Chooses a Multi-Property Operations Platform for Its Expansion

ALICE | May 7, 2019

Walker Hotel will be expanding its ALICE partnership with its soon-to-open Tribeca location after celebrating a fruitful implementation at Walker Hotel Greenwich Village. Walker Hotel Tribeca is slated to open in Spring 2019 and will use ALICE to streamline staff communication, manage productivity, and execute service promptly on maintenance and guest requests. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Walker Hotel Greenwich Village implemented ALICE in May 2017 and has seen great improvements in their day-...

ALICE Helps the Luxury Chablé Resort Take Communication and Staff Operations to the Next Level

ALICE | March 12, 2019

ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication. The Leading Hotel of the World Chablé Resort has selected ALICE's full suite of staff communication and task management tools, as well as white-labeled app for their guests, to improve staff communication, enhance operations, and better engage guests across its 40 luxury villas located in the Mayan jungle. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest reques...

Forbes Travel Guide Chooses ALICE as Their Official Staff Operations Technology for 2019

ALICE | February 26, 2019

The hotel operations startup has held this distinction since Forbes Travel Guide began their endorsement program in 2017 ALICE, the hospitality industry's leading operations platform, has been chosen by Forbes Travel Guide (FTG) as their Brand Official Staff Operations Technology for 2019. ALICE has held this distinction since FTG created their Brand Official program in 2017. This recognition is, once again, confirmation of the platform's ability to meet and promote the highest standards of hospitality at some of the world's most excellent hotels. The FTG Brand Official program is designed to point the world's best hoteliers towards pro...

South Congress Hotel Graduates From Google Hangouts to Software Optimized for Staff Communication and Task Management

ALICE | February 20, 2019

Alongside its sister property Hotel Ella, South Congress Hotel has selected ALICE to optimize staff efficiency, organization, and communication for a flawless guest experience in the heart of Austin's iconic South Congress shopping, dining, and entertainment district. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Prior to using ALICE, staff at the South Congress Hotel communicated primarily via Google Hangouts. While a useful consumer app, Hangouts is not optimized for integrated communication on such a large o...

Getplanning, by Cendyn, Launches To Do Lists, a New Feature to Keep Hoteliers on Top of Their Tasks

Cendyn | February 7, 2019

Boca Raton, Florida – February 7, 2019 – Getplanning, by Cendyn, is excited to announce the launch of a useful new task management feature, To Do Lists, that allows you to easily manage workflows and deadlines within your hotel planning team. Getplanning is an event planning platform for all hotel planning stakeholders. It provides a collaborative space for team members to align on project management, timelines, budgets, communications, and now, task management. Getplanning lets multi-party teams share documents, publish information, and exchange messages in a secure environment with role-based permissions. The new feature, ...

How Concierge Patrick Trevor Turns Dream NYC Trips into Reality for His Guests

ALICE | August 29, 2018

ALICE interviews concierge Patrick Trevor on his thoughts on technology in the hospitality industry, providing the best recommendations, and how he creates everlasting memories for guests staying at Mr. C Seaport. How did you get into the concierge profession? I started doing concierge work before I even knew what a concierge was. When I was 12, I began volunteering at the local high school and cultural center, providing different recommendations to visitors who came through. After school, I started in the service industry in restaurants, working my way up from dishwasher, to line cook, to kitchen manager. From there, I decided to make ...

Eli Gerard Is ALICE’s Director of Sales for Mexico

ALICE | August 6, 2018

ALICE, the hospitality industry's leading operations technology, celebrates Eli Gerard as Director of Sales for Mexico, overseeing hotel partners in Mexico City, Guadalajara, Puerto Vallarta, Zihuatanejo, Ixtapa, Manzanillo, Puebla, and Veracruz. Eli joined ALICE in March 2018 after the company's acquisition of concierge technology GoConcierge in September 2017. The increased traction in the last year has necessitated a tripling in the size of ALICE's salesforce across Mexico and Latin America. This has resulted in impressive wins for the company in the region, including new clients Grupo Posadas, the largest hotel operator in Mexic...

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