spa operations
Hotel Spas Get Expense Facelift
HotStats | July 21, 2021
The pandemic has made it difficult for anyone to relax. Beyond being a drag on a hotel’s core business—room sales—it’s also been an assault on ancillary revenues, such as spa business. Hotels with spas needed to shift carefully during the pandemic, finding corners to cut without taking too much away from the promise of a serene customer experience. What they found, according to data, is that cutbacks in staff and some amenities were blessings in disguise, producing efficiencies and greater personalization of the guest experience. Clever Cost-Cutting Reduced services and social-distancing regulations allowed for vast sav...
Top 10 Global Spa Trends for 2021 Designed to Heal Mind, Body & Soul
Louis de Vilmorin | July 19, 2021
By Louis de Vilmorin, C.V.Wijeratne The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2021. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul. The COVID impact on the Wellness Industry and Spa Trends in 2021 Today, spas may answer most of the desires of an older generation expecting to be offered additional pampering services or a health &a...
Reorganizing Spa Operations to Leverage Automation and Technology
December 27, 2017
By Mia A. Mackman This article reviews the impact and importance of integrating these systematisations to help stimulate and streamline the functionality and profitability of hotel and resort spa operations. Retooling the focus from manually centered services and embracing advancements in new technologies to support sustainable profitability and continued growth. Interpersonal Service and Talent Drought Spa treatments and correlating services are customarily viewed as manual-therapies with an important emphasis on the unique interface between (a client and a provider). This person-to-person relational component is a critical measure tha...
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