sms
Maestro All-In-One PMS to Showcase Two Way Engagement Tool GuestXMS’s Newest Features at HITEC Toronto
Maestro | June 20, 2023
Independent hoteliers say the new check-in/-out via SMS feature is a big hit and messaging over SMS is enabling them to compete more effectively with the big brands; Visit Maestro PMS in Booth 1225 at HITEC Toronto June 27 to 29 MARKHAM, Ontario, June 20, 2023 — Next week at HITEC® Toronto, Maestro PMS will showcase a NEW suite of features to its innovative mobile engagement and feedback tool, GuestXMS. The enhancements are enabling operators to gain enhanced insight into guests’ needs and expectations. Powered in collaboration with Fetch, GuestXMS gives independent hoteliers access to two-way SMS, case-management capabilities, an...
Think Simplicity Integrates SimplyChat SMS Capabilities to Its Cloud Communication Platform
Think Simplicity | March 2, 2022
Integrated solution now provides easy access to SMS to enhance the guest experience and streamline operations BONITA SPRINGS, Fla., March 2, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today the launch of SimplyChat™, an integrated, seamless way to communicate with staff and guests via SMS. By bringing the entire communication platform together seamlessly via the cloud, hoteliers have the opportunity to enhance the guest experience. Hoteliers are looking to simplify their technology spend, however installing and managing new phone ...
CustomerCount® Adds Extra Level of Protection to SMS Distribution of Surveys
CustomerCount | March 19, 2020
INDIANAPOLIS, IN (March 19, 2020) – Did you know that marketing to cell phones (SMS/MMS) is the hottest area of TCPA civil litigation? According to Contact Center Compliance, the same serial plaintiffs and litigators bring approximately one-third of TCPA lawsuits. Bob Kobek, President of CustomerCount®, says the “proliferation of compliance complaints comes from a group of class action lawyers who make it their business to continually file law suits against marketing companies and departments utilizing text messaging in their campaigns.” Now there is a solution to this dilemma. Litigator Scrub® identifies these repeat litigato...
30th Year of the Host Users Group Conference
Springer-Miller Systems | December 3, 2019
A Unique Conference Run by The Users, for The Users Stowe, Vermont – December 3rd, 2019 – This year, Springer-Miller Systems celebrated their 30th year anniversary of the Host Users Group Conference in Kohler, Wisconsin at The American Club, a five-star, five diamond hotel that has been part of the hospitality industry for over 50 years. The Host Users Group Conference (HUG) is a unique conference in the sense that it is run by the users, for the users. Each year, a different SMS|Host property hosts the conference, and the planning and execution is led by a group of voluntary board members, all users of Springer-Miller solutions. �...
SpaSoft Announces Streamlined Approach to Implementation Process
Springer-Miller Systems | September 10, 2019
Toronto, Canada — September 10th, 2019 — SpaSoft, an industry leading, all-in-one spa management solution, announces that they have made significant improvements and enhancements to streamline their implementation process. With their newly enhanced approach, SpaSoft has been able to reduce their training time by about 33% on average. By investing in services prior to the training commencing, SpaSoft implementation consultants are able to focus on teaching the spa how to effectively operate the software, rather than performing time consuming setup processes. In turn, a more seamless approach to training spa personnel has been establishe...
Springer-Miller Systems Partners With iVvy Venue Management Solution
iVvy | June 17, 2019
New Integration with iVvy to provide SMS with new generation advanced sales and catering capabilities Queensland, Australia - June 17th 2019 - iVvy Inc., the award-winning Venue Management Software company, today announced a partnership with Springer-Miller Systems (SMS) the leading guest-centric hospitality management system. The integration between the two industry leaders will strengthen Springer Miller’s sales and catering capabilities, empowering hotel customers with the most intuitive sales and catering solution available on the market today. By piecing together an industry that's traditionally fragmented processes, iVvy’s pla...
IDeaS and Springer-Miller Systems Announce New Two-Way Integration Capabilities
IDeaS | May 23, 2019
Leading technology providers expand partnership to provide accessible, real-time revenue and market data for hotels and resorts Tweet This: @IDeaS_RevOpt and @SpringerMiller just announced an expanded partnership with a two-way integration providing accessible, real-time revenue and market data for hotels and resorts www.ideas.com/news #hoteltech MINNEAPOLIS—May 22, 2019—IDeaS announced today it has expanded its partnership with Springer-Miller Systems' SMS|Host (SMS) to provide two-way integration capabilities with IDeaS G3 Revenue Management System (RMS). This real-time functionality provides resorts and hotels with new levels of ...
Why You Should Integrate SMS in Your Hotel’s Engagement Strategy
Mathieu Pollet | May 21, 2019
Ten Golden Rules to SMS Hotel Guest Engagement By Mathieu Pollet INTRODUCTION SMS is one of the most personal communication channels and by far the fastest one. It would seem only logical, therefore, that highly-personalised service providers like hotels would use this type of communication to ensure their guests have a great stay. Surprisingly though, most hotels don't use SMS at all to interact with their guests. We have been working with hotels and implementing data management solutions and guest engagement solutions for years, and today we want to share some tips on how to improve the guest experience, engagement, and loyalty. FACT...
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