Joel Montaniel | January 2, 2020
By Joel Montaniel, Co-Founder and CEO, SevenRooms Hotels are constantly competing to improve their amenities, rewards, and services to stand out in a saturated market. And chief among those offerings in the eyes of consumers are dining options, with newly released research uncovering that almost 1 in 3 Americans think hotels with great restaurants are more memorable than those without. As boutique hotels and major chains invest in more experimental restaurant concepts, respected chefs and locally-authentic F&B experiences, travelers will flock to hotels with drool-worthy dining built into their stay. This new approach to food & ...
Cendyn | October 21, 2019
Boca Raton, FL. — October 21, 2019 — Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with SevenRooms, a data-driven operations, marketing and guest engagement platform for restaurant, hotel F&B, nightlife and entertainment operators. The partnership empowers hotels to leverage the true revenue value of their best guests. With this integration, hoteliers can now see a guest’s total spend across the entire property, including in-house restaurants, nightclubs, bars and lounges in addition to room and spa spending. On the customer side,...
Joel Montaniel | August 29, 2019
By Joel Montaniel As travel increases, so does competition amongst hospitality operators. With spend on lodging exceeding $200 billion in 2018 alone, hotels have a unique opportunity to build their guest base and capture an even greater share of the market. However, to do that, they need to be memorable. And with over a third of hotel guests believing that hotel loyalty programs are rarely relevant to them, there’s a clear opportunity to improve how hotels interact with guests, both during and after their stay. One way companies across different sectors have built a strong customer base is through programs that reward regulars and i...
ALICE | February 4, 2018
by Alex Shashou The rise of the sharing economy and the digital revolution are leading to new ways of thinking about what a hotel can be. By leveraging hotel assets, people and services in innovative ways, hotels have unprecedented opportunity to open new revenue streams, improve loyalty, and grow their customer base. _____ In early 2017, AccorHotels celebrated its 50th anniversary by announcing AccorLocal. A program designed to integrate the brand's hotels into their surrounding communities, AccorLocal invites a new way of thinking of what a hotel can be and provides a blueprint to other hotels looking to leverage their properties and ...
Wyndham Unites With Leading Companies to Offer Alternative Employment Opportunities to Affected Team Members
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Hotel Caza Opens its Doors with a Priority on Meeting Guest Wi-Fi Expectations by Partnering with Hotel Internet Services
Hilton and American Express to Donate Up to 1 Million Rooms to Frontline Medical Professionals During COVID-19 Crisis
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