service quality management

/Tag: service quality management

service quality management

Knowcross to Unveil New App and Showcase Latest Innovations at HITEC Minneapolis June 17-20

Knowcross | June 17, 2019

Knowcross to offer a sneak peek of a highly anticipated new app that caters to Commercial Office Complex/Vacation Rental/Timeshare market and demo advancements and integrations at HITEC booth #2546 Washington D.C., USA (June 17, 2019) – Attendees at this year's HITEC in Minneapolis will be introduced to the latest inspiring products and advancements from Knowcross®, the preferred service quality management platform of the finest hotels across the globe. The company will be exhibiting their industry-leading software at the conference which takes place June 17-20 at booth #2546. Knowcross specializes in hotel housekeeping software, hot...

Sutton Place Vancouver Partners With Knowcross to Enhance Service Quality

Knowcross | May 28, 2019

Washington D.C., May 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the implementation of the Knowcross platform at the Sutton Place Hotel, Vancouver. The implementation adds to the growing Knowcross clientele in Canada. Keeping in line with their status of being a perennial Conde Nast Traveler Gold List favorite and one of Travel and Leisure's Top 500 List, The Sutton Place Hotel Vancouver has decided maximize operational productivity and set newer standards of guest service quality by deciding to implement KNOW Housekeeping, KNOW Service and KNOW Glitc...

Oetker Collection Switches to KNOW Glitch to Track Service Failures

KNOWCROSS | May 7, 2019

London, May 07 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels, is now the favored choice of Oetker Collection to further improve service levels. The Collection has decided to implement Knowcross' KNOW Glitch module, with an advanced interface to Opera, that automatically updates guest profile notes when a Glitch is reported. KNOW Glitch has successfully been implemented at the iconic Bristol Paris and will be rolled out across other Oetker Collection properties over the next few months. "We're delighted to have implemented Knowcross!" commented Christos Andreopoulos, Head of Information Technolo...

Le Barthélemy Looks to Rebuild Their Operations With Knowcross

KNOWCROSS | January 28, 2019

Washington D.C., January 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by Le Barthélemy Hotel & Spa to help them enhance their service quality and enrich their service deliverance. The winner of the Condé Nast Traveler Readers' Choice Award for the best resort in the Caribbean has decided to utilize the power of the Knowcross platform as they rebuild in the aftermath of hurricane Irma. The property has decided to implement KNOW Service – a service request work-flow management software, KNOW Glitch – instant service recovery soft...

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