Venkatesh Sakamuri | August 2, 2022
By Venkat Sakamuri, CEO and Co-Founder, Stayflexi Decades ago, self-service was largely defined by one, often lackluster offering: vending machines. We would carefully feed a bill into the designated slot, punch in the code for our desired drink or snack, watch the machine whirred to life and push our selection forward, and then often watch in dismay as it got stuck against the glass on its journey down to the basket for retrieval. In this sense, vending machines were hardly a luxury offering. Instead, they served a distinct (and limited) purpose and were often reserved for moments in which we had no other food or beverage options to exp...
April 3, 2018
By Jos Schaap CEO and Founder - StayNTouch Traditionally, the guest experience with a hotel is defined by their interaction(s) with hotel staff, the upkeep of the property and amenities, and the provision of a room which meets or exceeds expectations. However, as any savvy hotelier knows, the current hospitality landscape has outgrown that tradition to make room for improved technology and an enhanced, personalized guest experience. Where guests previously expected to be greeted with cheerful front desk staff, they now prefer mobile check-in, allowing them to bypass lines and interact with the hotel freely (and immediately). Moreover, g...
SH Hotels & Resorts Names Toni Stoeckl Chief Marketing Officer
Hyatt Regency San Francisco Plans September Debut of Multimillion-Dollar Guestroom Renovation
Noble House Hotels & Resorts Appoints Drew Berry as General Manager of The Portofino Hotel & Marina
Global Business Travel Spending Is Coming Back, but Recent Headwinds Push Anticipated Full Recovery Into 2025 and 2026
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