self-service technology

/Tag: self-service technology

self-service technology

How Mobile and Self-Service Technology Can Set Your Hotel Apart from the Competition [Guide]

August 2, 2018

StayNTouch introduces a free guide to help hotels explore mobile strategies that increase staff efficiency and operations while creating a unique guest stay that is reflective of their brand promise Whether we like it or not, we are living in a mobile-first, self-service world. From dating apps to online shopping, app-based taxi service and food delivery, mobile check-in and more — the modern consumer has demonstrated a decided preference for on-demand, uninhibited access to services via mobile devices. This trend has quickly worked its way into the hospitality industry, breaking down the traditional hotel service-model to one whi...

Modern Food Service Challenges are Driven by the Modern Guest

Larry Steinberg | September 18, 2017

By Larry Steinberg, Sr. Vice President & Chief Technology Officer, Agilysys Consumers want more options. For every practiced chef, there is a collective of guests eager to spend their hard-earned dollars on something exotic and different. They want to experience a bit of culture by way of their next meal, and they want to find it using the latest technology. How do businesses prioritize which technologies to embrace? How do they stay in business in such a saturated, competitive marketplace? How do they keep up with the constantly-expanding demands of consumers? This highly competitive landscape, combined with changing guest expectat...

Technologies That Will Have a Major Impact on Hotels in 2017 and Beyond

ALICE | January 18, 2017

Technologies that were big in 2016, and are only getting bigger. HOTEL STAFF TECHNOLOGY. Ops is the new black. Happy staff = happy guests, and 2016 was the year where staff technology and back of house operations finally got the attention and validation it deserves. Until last year, most attention was on guest technology, particularly on guest apps and on guest-facing innovation, like keyless entry and in-room controls. Companies like Marriott and IHG poured millions into their mobile guest applications, while their staff were left to fumble with clunky, poorly designed systems. Staff are the heart of hospitality. Without them, hotels a...

How Self-Service Technology is Enhancing the Guest Experience

JLL Real Views | December 7, 2016

by Natasha Stokes At hotels around the world, the friendly face of a concierge who remembers your name could soon be replaced by technology that aims to do just the same. When it comes to a great hotel stay, that personalized touch is often the defining feature. At the Aloft hotels in Boston and Santa Clara, guests can perfect their room's temperature not by ringing down to housekeeping, but by telling the in-room iPad to "cool the room". When it launches next summer, the Hilton Group's Tru brand will similarly target tech-savvy, millennial travellers, who can check-in by app, collect a virtual key on their smartphones and let themselve...

Ariane Systems’ Partnership with CADD Emirates Brings Cutting-Edge Self-Service Solutions to Middle Eastern Hospitality Market

Ariane Systems | February 3, 2016

New agreement is set to provide hotels in the United Arab Emirates, Oman, Qatar and Saudi Arabia with the latest in check-in/check-out technology Abu Dhabi, United Arab Emirates – February 3, 2016 – Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, has partnered with CADD Emirates, a leading enterprise solutions provider and ICT integrator in the Middle Eastern market, in order to make its industry-leading solutions easily available to hoteliers throughout Saudi Arabia, Oman, Qatar and the United Arab Emirates. An organization that enjoys a strong regional market presence...

Westcorp Selects Ariane Systems Self-Service Technology to Supply Seamless Guest Check-in Experience

Ariane Systems | April 16, 2015

Bonnyville Neighborhood Inn and Neighborhood Inn Express locations to enhance guest convenience with implementation of advanced self check-in functionality ATLANTA, GEORGIA - April 16, 2015 - Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, has announced that its interactive check-in technology has been selected by Westcorp, an owner and manager of revenue producing real estate in Canada, for implementation at two Alberta-based properties. Ariane's self-service kiosks are scheduled to be installed at Westcorp's Bonnyville, Alberta location, which features two hotels within close prox...

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