room service
The Hotel Caribe by Faranda Is Optimizing Service With Guesthub
GuestHub | September 13, 2022
Five-star luxury hotel is leveraging the task-based guest-management solution to streamline guest requests, facilitate roomservice, and perfect guest package tracking Miami Springs, Fla. — September 13, 2022 — For five-star Hotel Caribe by Faranda Grand in Cartagena, Colombia, a member of Radisson Individuals, achieving 100% guest satisfaction through service excellence is a top priority. To reach this goal, management turned to Guesthub, a web-based guest experience management solution that facilitates everything guests may need along their journey — from reservation to review™ — and without the need to download an app. “...
Room Service Revenues Soaring at EB Hotels Miami With GuestHub
GuestHub | January 12, 2022
Web-based guest services app is enabling the airport hotel to boost food and beverage revenues while operating with a reduced staff and without increasing the cost of service Miami Springs, FL — January 12, 2021 — While many hotels continue to struggle with labor shortages, forcing them to scale back or remove expected services like in-room dining, the food-and-beverage operation at EB Hotel Miami Airport is thriving thanks to GuestHub. Developed by EB Hotels parent company Eurobuilding Hotels, the web app is proving to boost the hotel’s bottom line by taking better care of its guests through technology. By enabling guests to...
Porter, a New Contact-Free Food Ordering Technology, Launches in 10 U.S. Hotels
Porter | March 4, 2021
Company Aims to Disrupt Traditional Hospitality Model with Room Service via Smartphone LOS ANGELES, March 4, 2021 – A web-based technology called Porter is powering up a new digital era of food service at hotels, starting in Los Angeles but with its sights set on growth across the United States. Porter, an award-winning business transformation platform that fundamentally changes hospitality, is now operational at the H Hotel Los Angeles from the Curio Collection by Hilton, Homewood Suites by Hilton LAX and the Courtyard by Marriott Los Angeles LAX/Century Boulevard. Together with seven limited-service hotels near the company’s head...
Volara Partners With Butler Hospitality and Synergy Global Housing to Bring Roomservice to Guests at Synergy Chelsea NYC
Synergy Global Housing | December 1, 2020
With Volara-powered Google Nest Hubs in each corporate residence, guests scan an on-screen QR code to access an in-room restaurant menu with orders prepared at one of five hotel hub kitchens in Manhattan New York — December 1, 2020 — Accessing roomservice just got a lot easier for corporate housing guests staying at the Synergy Chelsea in New York. Through a new strategic partnership between Volara and Butler Hospitality, guests staying at 232 7th Avenue can now scan a QR code on a Volara-powered Google Nest Hub to access an in-room restaurant menu on their mobile device. Foodservice items are prepared by executive chefs in one of f...
Is Room Service Dead?
Chamberlin Public Relations | September 7, 2017
Not yet, but it seems to be on the way out. While plenty of hotels still offer traditional room service, guests' tastes are evolving, and food and beverage programs must change to suit new demands. Many hotels are limiting costly room service, or completely scrapping it in favor of new F&B concepts that give guests more convenience at lower prices, plus opportunities to experience local fare. Hoteliers, here are the newest F&B trends you need to consider now. Special Delivery Room service can take many forms, and while many midscale and upscale hotels already have restaurant space on-site, not every kitchen has time (or staff) t...
Room Service or Is It Food Delivery?
Kirby D. Payne | October 26, 2015
By Kirby D. Payne, Oct 26, 2015 Room service should be more than just food delivery. This article has reminders for full service hotels and ideas for limited service hotels. I admit I am addicted to certain cartoons, including some serial ones. As a result, I regularly turn to the cartoon pages of the daily paper. I could not help but get an extra chuckle when I saw "The Family Circus" by Bill Keane on October 24, 1997. I wish we could reprint it here but they wanted $150 for that, which is reasonable, but would not let us use it on the internet version of this column which is unreasonable as it would have been a nice promo for the...
Hotels See Increased Profits via Reinvented Room Service
Fridgeland | March 20, 2015
After the New York Hilton Midtown announced they would be ending room service back in 2013, the industry predicted massive change with regards to in-room dining. Today, amidst continued declining sales in room service, these predictions are coming true as hotels around the world reinvent in-room dining programs from the ground up. Global Hospitality Insights, a report by Ernst & Young, recently reported an increase in tourism across the globe during the next 12 months as a result of renewed efforts in destination marketing, increased use of technology and a growing interest in travel among the middle class in emerging economies. Thi...
Redefining Room Service: Analysis Finds Takeout Orders to Hotels Up 125% in Popularity Since 2011
GrubHub Inc. | July 23, 2014
CHICAGO, July 23, 2014 -- For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research(1) suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether. As hoteliers start to rethink their room service offerings, data from GrubHub Inc., the nation's leading online and mobile food-ordering service, shows that takeout orders to hotels are growing increasingly popular. GrubHub analysts examined a year's worth of orders delivered to more than 8,000 hotels across the country to uncover takeout's role in the current tr...
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