Travel Outlook Hotel Reservation Call Center Services | October 7, 2020
Most hotels have suffered a major decline in sales leads from reliable digital channels. Can the voice channel pick up the slack and drive direct bookings? Doug Kennedy, President of the renowned Kennedy Training Network, certainly believes it can. In the following interview, Kennedy discusses why the voice channel matters more than ever, and how hotels can convert more phone inquiries. He also discusses why well-trained independent call centers often outperform hotel brands. Interviewer: What are the most interesting and rewarding parts of your job? Doug: I would say the most interesting part is that I get to work with an incr...
Maxxton’s Enterprise Software for the Lodging and Vacation Rental Industry is Selected as Technology Platform for Vacation Rentals by Choice Hotels
Maxxton | March 9, 2016
Dallas, TX — Mar. 9, 2016 — Maxxton®, a leading enterprise SaaS solutions provider for the vacation rental industry, is pleased to announce it has been selected by Choice Hotels International, Inc. to power the new Vacation Rentals by Choice Hotels core reservations platform. The new vacation rental program will be integrated with the Choice Privileges® loyalty program and offer distinctive benefits for management companies, homeowners and consumers. Management companies that join Vacation Rentals by Choice Hotels will benefit from a world-class distribution and delivery platform based on technology provide...
Sojern Adds Metasearch to Multichannel Digital Marketing Platform Led by New Head of Product
U.S. Hotel Occupancy Falls Below 50% Mark
Golden Nugget Leverages Knowland to Prospect for New Business
174M Travel & Tourism Jobs Could Be Lost Due to COVID-19 and Travel Restrictions, Says WTTC
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