quest
Kennedy Training Network Announces Online (Self-Study) Version of Reservations Sales QUEST
Doug Kennedy | February 1, 2022
First In A Series: Hotel Sales and Hospitality/Guest Services Topics To Follow Later This Year Ft. Lauderdale, FL - February 1, 2022 - KTN, the lodging industry’s best source for training in the topic areas of reservations sales, hospitality and guest service excellence, and hotel sales team training, announced the first in a series of online, (self-study) versions of its menu of training programs. “Finally, the learning platforms have evolved to the point where we created a truly engaging, multimodal learner experience,” said KTN President Doug Kennedy. While most online courses are still limited to a series of narrated slide decks...
Kennedy Training Network Announces Advanced Level Reservations Sales Training
Kennedy Training Network | April 7, 2016
New Program Helps Reservations and Front Desk Agents Overcome Objections and Maximize Rates Hollywood, Florida - April 7, 2016 - KTN announced today the launch of a new advanced-level training program for reservations sales agents and for front desk colleagues that take reservations. The new course, which is available as an on-site training workshop and also as a private webinar series, can be scheduled as a follow-up to KTN's Hotel Reservations QUEST sales training program or scheduled as a stand-alone event. "Today's agents already have to deal with questions from over-informed callers who have read guest reviews and surf...
1
Technology
2
Operations
3
Market Reports
4
Industry Happenings
5
All Things Independent
Today's News
Over Half of Large-Company CEOs Agree That Reducing Business Travel Will Lead to Long-Term Losses
The Cloud, The Cloud; Should PMS Data Reside in Thee, Mighty Cloud?
Amadeus Launches New Market Forecast Capability to Help Hoteliers Accurately Track Revenue and Manage Costs
Hotel Industry Foundation Increases Investment in National Ad Campaign to Attract More Workers as Record Travel Season Approaches
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.