puzzle partner
Conquering New Horizons: How to Effectively Introduce Your Hotel and Travel Technology Platform to the Americas
Alan Young | November 30, 2023
By Alan Young In today's dynamic and complex environment, the task of extending your travel or hospitality services into new markets is fraught with distinct challenges. The hotel and travel industry, characterized by its close-knit community and exclusive dynamics, often poses significant barriers to new entrants. When you introduce your platform into these markets, it's not just about offering a new solution; it's about understanding and integrating into an established ecosystem. This industry's intricate network of relationships, legacy practices, and entrenched preferences can make it difficult for newcomers to gain a foothold. Succ...
CEO Spotlight: Former Google Exec Jens Munch Shares His Journey of Disrupting Hospitality With AI as Co-founder of FLYR for Hospitality (Formerly Know
Alan Young | September 20, 2023
By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner The technology sector is defined by constant motion: the relentless exchange, disruption, and evolution of big, innovative ideas brought to the table by bold, innovative minds. The most influential players in the space are those with a seemingly insatiable appetite for change and optimization, and it is precisely that hunger that has occupied Jens Munch throughout his career. Within the hospitality industry, Munch is known as the Founder and CEO of Pace Revenue – a platform created in 2016 to revolutionize how hospitality approaches revenue m...
Beyond the Conference: 9 Awesome Experiences to Make Your HITEC 2023 Trip Unforgettable
Alan Young | June 8, 2023
By Alan E. Young, Co-Founder, Puzzle Partner Ltd. In the whirlwind pace of any HITEC conference, where back-to-back sessions, workshops, and networking events monopolize the daylight hours and often extend into the evening, carving out free time can feel like a Herculean task. Each day is a marathon of learning, dialogue, and professional engagement that leaves little room for exploration outside the conference parameters. Amidst the symphony of keynote speeches, panel discussions, and the constant hum of professional chatter, the city's cultural jewels, culinary delights, and notable sights beckon enticingly, often just beyond reach....
From the Back of House to President of the HFTP: An Interview With Hospitality Leader Neil Foster
Alan Young | May 9, 2023
By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner At first – and even second and third glance, Neil Foster’s career in the hospitality industry gives no impression of being an accident. Instead, Foster has spent the last quarter century making a significant mark on the industry while working with hotel companies and technology vendors to uncover better ways of doing business. And yet, Foster himself would describe his introduction to the hospitality world as a happy accident. What began with washing dishes and bussing tables later evolved into a role as an electronic data processing ma...
(Holo)Connecting in the Digital Age: An Interview With the Founders of Holographic Tech Teleporting Us Into the Future of Hospitality
Alan E. Young | April 11, 2023
Taking a closer look at how interactive holograms solve staff shortages, long wait times, language barriers, and inefficiencies - empowering hotels to unlock next level memorable experiences and ROI By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner Holograms were once nothing more than a fictitious invention explored in futuristic stories and movies. But over the years, hologram technology has evolved from a distant pipe dream to a present-day reality, with many real-world applications stemming from quality control in manufacturing and fracture testing to hologram-powered concerts that brin...
HITEC Toronto 2023: An Event for Technology and Culture Lovers
Alan Young | April 4, 2023
By Alan Young From Little Italy to Chinatown, there's something for everyone in this global, culture-rich host city In case you missed it – the countdown to HITEC 2023 has officially begun. From June 26th to 29th, hospitality technology vendors and industry leaders will descend upon the Metro Toronto Convention Centre to explore the latest and greatest in hospitality technology and new, innovative ideas to transform the industry. As the highly-anticipated event inches closer in our calendars, attendees will begin to solidify their plans for the time they will spend at HITEC, not only within the walls of the conference but in the city ...
A Time for Hotel Growth: Interview With Ryan Hamilton, CEO/Co-Founder of SalesAndCatering.com
SalesAndCatering.com | March 8, 2023
By Alan Young There is no denying that 2021 and 2022 were challenging years for the hospitality industry. While hotels remained shuttered and planes remained uncharacteristically desolate amid the COVID-19 pandemic, hoteliers and hospitality technology vendors contemplated the same question – what would the post-pandemic landscape look like, and when would it (finally) come into view? The long-awaited period of industry revival is now undeniably upon us, and hospitality brands have surged back to life as travelers worldwide look to make up for lost time. In many ways, though, the pandemic served as an opportunity for recalibration acr...
Destination HITEC® 2023: Toronto
Alan E. Young | January 26, 2023
Largest International Hotel Technology Conference To Be Held In Toronto, Canada Jun 26 – 29 By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner They say the only guarantees in life are death and taxes, but if you work in the hospitality technology space, at least one other certainty exists - the annual meeting of the minds that is HITEC®. For over 50 years, the Hospitality Industry Technology Exposition and Conference (HITEC) has become an industry staple, giving attendees a unique opportunity to witness new product launches and innovations while listening to expert panels, partaking in ex...
1
Technology
2
Appointments/People on the Move
3
Operations
4
Industry Happenings
5
All Things Independent
Today's News
Four Seasons Hotel Madrid Welcomes Alejandro Bernabé as New General Manager and Regional Vice President
Market Trend: Refining SEM Strategies for Full-Funnel Marketing
The Bahamas Achieves Unprecedented Tourism Success With Record-Breaking Eight Million Visitors
The Leela Palaces, Hotels and Resorts Announces Its Foray Into Northeast India With the Signing of a 140-Room Hotel in Sikkim
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.