pms
Ditch Your Legacy System: A Case for Making Your Hotel PMS a Strategic, Profit-Generating Asset
Steve Lapekas | September 27, 2023
By Steve Lapekas “You have to spend money to make money” – this advice that most of us will encounter at some point in our lives, especially regarding business. But as any successful business owner can surely tell you, strategically spending money is only half of the equation. In fact, most books or experts that promise to provide an easy-to-follow blueprint to financial success will inevitably start with one critical suggestion: save money and avoid unnecessary spending and debt. Simply put, “you have to save money to make money.” This becomes even more imperative when we focus on industries that historically operate on razor-th...
How Sharing Information Between Hotel Departments Via Tech Is Changing the Future of Hospitality
Warren Dehan | September 26, 2023
Hotels are breaking down the walls between departments and improving their knowledge and situational awareness of the marketplace — powered by PMS technology By Warren Dehan Hoteliers have become accustomed to seeking excellence within each department, with each group internally supporting the other through consistency and diligence. However, today’s operations call for greater collaboration than in years past. Individual workers today have much greater responsibility and face more scrutiny from managers and guests. Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple depart...
APS Celebrates 100th Interface Milestone
APS® (Above Property® Services) | September 20, 2023
Above Property Services (APS®) partners with best-in-class hotel technology brands to provide our hotels with powerful tools to seamlessly manage their hotel operations from a single platform NAPLES, FL– (September 20, 2023) – Above Property® Services (APS®), Services, a leading provider of hotel and travel technology solutions provider, has announced that it has reached a significant milestone with the launch of its 100th interface. The company's robust suite of property management system (PMS) integrations now includes connections to most major hotel technology suppliers, making it one of the most comprehensive offerings in the in...
When It Comes to Technology, Should Hotels Look for Form or Function?
Bob Palloni | September 12, 2023
Why unlocking success comes down to choosing proven systems, not bright shiny objects By Bob Palloni The hotel industry is in a constant state of evolution, shaped by advancements in almost everything we use: from online travel platforms to the pervasive influence of social media on how people discover and book accommodations. As a result, the need for reliable and efficient technology, including a Property Management System (PMS) has become more critical than ever before. Amidst the continuous influx of new and innovative tools that reshape the travel and hotel sector, the task of determining which solutions are truly essential an...
Whistle for Cloudbeds Expands Worldwide
CLOUDBEDS | September 6, 2023
Lodging businesses worldwide can now engage guests at every step of their journey using Cloudbeds’ industry-leading guest communication platform. San Diego, California — Sept. 06, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform. Integrated directly with the Cloudbeds Platform, Whistle for Cloudbeds gives properties the tools to drive incremental revenue, increase guest satisfaction, streamline internal operations, a...
The Power of Choice: Pick Your Room, Packaging, and Profitability Drive Revenue and Delight Guests
Aaron Shepherd | September 6, 2023
By Aaron Shepherd If you take a trip to your local bakery and – after a moment in line spent surveying the mouth-watering array of carefully curated treats – ask for one of the tarts at the front of the display, the cashier will most likely reply with, “Which one?”. Suppose you are a remote worker who occasionally frequents your company’s nearby office by booking a desk using a tool like SpaceIQ. In that case, you are prompted to choose your desired section and the specific desk you want. When purchasing tickets for a new, highly-anticipated release at most movie theaters, you are presented with a theater seating chart that allow...
PwC Report: Hospitality Tech Investment Pays Off
PWC HOSPITALITY DIRECTIONS | August 23, 2023
The hotel business ecosystem is exceptionally complex: Brands, owners and operators all strive to maintain profitability in an inherently low-margin, highly competitive sector. The goal? To satisfy investors while also meeting — ideally, exceeding — guest expectations. Hotels also need to attract and maintain skilled talent in the constrained late-pandemic labor market. Facing rising wages and a diminished worker pool, more than 70% of hotel executives are turning to technology tools to automate a portion of their operations and boost employee efficiency.1 PwC experience corroborates the benefits of technology investments. One bran...
Independent Hoteliers: Centralize Your Data
Warren Dehan | August 16, 2023
To gain a competitive advantage, hotel operators must embrace centralized data practices to help them level the playing field against established brands By Warren Dehan It may not seem important, but is your hotel’s data centralized? Hospitality has parted ways with many traditions over the years, from physical room keys to guest books, but one thing that is never to return is guests’ and operators’ patience. No one likes to wait, whether checking into a room, requesting more amenities, or reacting to a guest’s needs at a moment’s notice. This goes for all operators, and as independent hoteliers continue to compete against ...
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