operations technology

/Tag: operations technology

operations technology

INTELITY to Attend HITEC Minneapolis

INTELITY | April 23, 2019

The company will highlight the strength of its end-to-end platform at the world's largest hospitality technology show Los Angeles, California (April 23, 2019) – INTELITY™ announced today it will exhibit at HITEC Minneapolis, which will take place this June 17-20. The company, known for offering the most robust and fully integrated guest engagement platform in hospitality, will unveil its newest platform enhancements centered around its staff-facing solutions and in-room tablet. INTELITY is well known for its guest-facing solutions and was named the "Official Mobile and In-Room Technology Provider" by Forbes Travel Guide for ...

Quore Is Driving Hotel Employee Engagement

Quore | April 9, 2019

Study shows engaging workers via mobile technology makes them more productive; Hilton Garden Inn Downtown Nashville employees share how they are engaging with Quore Franklin, Tenn. – April 9, 2019 – Hospitality technology is playing an important role in guest engagement today, but it's critical that hotel companies don't overlook the importance of providing robust tools to engage employees as well. Findings from "The New Digital Workplace Divide" show that technology has a vast impact on workplace positivity and retention. The study revealed that: "Workers are looking for agile, modern solutions that support their need to wo...

ALICE Accelerates Expansion Throughout Europe

ALICE | April 2, 2019

ALICE, the hospitality industry's leading operations technology, expands its reach in Europe with the placement and hiring of several hotel technology sales experts in key markets across the continent. ALICE has grown rapidly worldwide, including 250 hotels signed in Europe in the last 12 months alone. This team will accelerate ALICE's already swift expansion throughout Europe and provide market guidance and support for key European regions. Jessica Kramer, ALICE's VP of Enterprise, has been relocated to Stockholm to help roll out the company's European operations. Her responsibilities will include hiring in-market Sales Directors and C...

How Viceroy Los Cabos Creates an Immersive Guest Experience

ALICE | February 5, 2019

ALICE is excited to share that the alliance with Viceroy Hotel Group continues to grow. Marking the fifth Viceroy property partnership, Viceroy Los Cabos is the latest to begin standardizing their operations through the ALICE platform. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. The Viceroy Los Cabos property is a stunning dreamscape with minimalist architecture from renowned Mexican archit...

NIZUC Resort & Spa Selects ALICE to Enhance Guest Satisfaction and Achieve Operational Excellence

ALICE | January 8, 2019

ALICE is the hospitality industry's leading operations technology, creating a unified hospitality experience PUNTA NIZUC, Cancun, Mexico, January 9, 2018 – NIZUC Resort & Spa, the award-winning luxury resort, has selected ALICE to enhance their internal communication, employee accountability, and guest satisfaction. ALICE is the hospitality industry's leading operations technology, creating a unified hospitality experience. The tool connects all hotel departments within one platform enabling staff to interact with both the guest and each other to deliver the best service possible. Last year, ALICE acquired concierge software p...

Prince Waikiki to Boost Productivity and Guest Satisfaction With Knowcross

Knowcross | January 7, 2019

The 2018 Condé Nast Traveler Readers' Choice Award winner adds to the growing list of hotels in Hawaii on the Knowcross Platform Washington D.C., January 07 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been selected by Prince Waikiki to boost staff productivity across their operations leading to improved service quality and enhanced guest experience. With this, Knowcross adds to their growing clientele in the Hawaii region. The Knowcross platform will assist the hotel staff by automating management and reporting of the hotel's operations across the various depart...

Luxury California Hotel Group Selects ALICE to Standardize Operations And Communication Across Seven Properties

ALICE | April 16, 2018

ALICE has been selected by multi-generational owned luxury properties, The Woodside Hotel Group, to enhance their internal communication, concierge operations, and guest engagement, across seven of their ten stunning properties in Northern California. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. Before ALICE, the Woodside Hotel Group used various methods of communication and task delegation,...

Grupo Posadas Partners with ALICE to Standardize Operations Across Their Portfolio of 147 Properties

ALICE | February 5, 2018

The ALICE platform will allow Posadas to increase accountability and operational efficiency for all hotels across the eight Posadas brands via a unified and shared technology platform New York, NY — February 6, 2018 — Leading hospitality operations platform ALICE has been selected by Grupo Posadas S.A.B. de C.V., the largest hotel operator in Mexico, to power operations for their portfolio of 147 properties. Uniting all eight of Grupo Posadas' hotel brands with a robust technology platform will support and improve standardization of operations across the group and provide for insights from guest request and staff performance...


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