online booking
RezRecover by CartStack Solves $10B Problem for Hotels, Resorts: Booking Abandonment
RezRecover by CartStack | June 21, 2022
Leveraging great success in the eCommerce space, CartStack enters the hospitality industry in full force to offer best in class booking recovery solution RezRecover MINNEAPOLIS, MIN (June 21, 2022) – Hospitality and travel companies across the globe are wrestling with the multibillion-dollar issue of booking abandonment, also called reservation abandonment. Founded in 2013, the leading eCommerce sales recovery platform, CartStack, has developed RezRecover to solve this costly problem for operators of hotels, resorts, and multi-property groups. The travel industry has seen a notoriously high rate of shopping cart abandonment. Data fr...
P3 Hotel Software’s Interactive Booking Experience Provides HITEC 2022 Delegates With Opportunity to Walk a Mile in Guests’ Shoes
P3 Hotel Software | June 20, 2022
June 20th, 2022: Hotel operators at this month’s HITEC conference in Orlando will get an opportunity to put themselves in their guests’ shoes thanks to an immersive interactive experience designed by P3 Hotel Software. P3 will provide delegates with a complete end-to-end walk through of their online booking journey – including features such as their artificial intelligence-powered booking engine, integrated secure payments solutions and online check-in/checkout. The company will demonstrate how hotel customers move through the booking process, the obstacles they encounter and how investing in fully integrated solutions enhances th...
Omni Hotels & Resorts Becomes First Brand to Launch Seamless Instant Booking Experience for Both Group Rooms and Meeting Space
Omni Hotels & Resorts | April 14, 2022
Groups360 empowers event organizers to book rooms and space in a single transaction on GroupSync™ DALLAS, TX – April 14, 2022 – Omni Hotels & Resorts and Groups360 today announced that Omni is the first ever hotelier to offer instant booking for both group rooms and meeting space on GroupSync™. GroupSync is Groups360’s proprietary online booking marketplace, with instant booking capabilities that enable anyone organizing a meeting or event to book both group guest rooms and event spaces online. This functionality is now available at the Omni Frisco Hotel (Frisco, TX), and soon across Omni’s more than 50 properties in the U.S...
Web Traffic Shows Early Signs of Positive Trend Across All Regions
Sarah McCay Tams | May 1, 2020
By Sarah McCay Tams, Director of Content, EMEA at Duetto The latest edition of our bi-weekly Pulse Report published earlier today, providing hoteliers from around the world with a snapshot on key market metrics for April 6-19. Providing an in-depth look at On the Books, New Bookings, Cancellations and Web Traffic data, the latest edition of the Report included the latest demand signals for Latin America as well as APAC, EMEA and North America. The Duetto Team added the Latin American data to the report following suggestions from subscribers. “We added Latin America into our second iteration of the Pulse Report because we got a r...
Consumer Interest in Travel Categories Remains Significantly Lower
Comscore | May 1, 2020
Visitation to travel sites 55-65 percent lower than volumes during week of February 3, 2020 RESTON, Va., May 1, 2020 -- The latest insights from Comscore (Nasdaq: SCOR), a trusted partner for planning, transacting and evaluating media across platforms, shows that consumers are seemingly still not ready to think about travel plans amid the ongoing COVID-19 pandemic. The continuing depressed visitation volume has also translated to a downward trend in consumer spending on travel. Overall, Comscore observed a 43 percent year over year drop in desktop travel spending for the month of March 2020, despite the fact that the ...
Hotel Industry, AARP Join to Help Protect Seniors From Travel Scams
AHLA | December 23, 2019
Joint Effort Will Help Consumers Identify Online Booking Scams and Search Smarter WASHINGTON (December 23, 2019 –As Americans book last-minute holiday travel and begin contemplating summer trips, the American Hotel & Lodging Association (AHLA) and AARP today announced a coordinated campaign aimed at educating senior travelers to avoid travel scams. This collaboration aligns with both AHLA’s Search Smarter campaign and the AARP Fraud Watch Network, initiatives designed to help consumers avoid falling victim to scams and fraud. According to AHLA research, online booking scams and dishonest marketing practices by fraudulent and m...
New Research Shows Fraudulent, Misleading Hotel Bookings Rob Consumers of $5.7 Billion Annually
AHLA | October 7, 2019
WASHINGTON (October 7, 2019) – The American Hotel & Lodging Association (AHLA) released new research that reveals online booking scams and dishonest marketing practices by fraudulent and misleading travel websites continue to deceive and confuse consumers. In fact, 23 percent of consumers report being misled by third-party traveler resellers on the phone or online, which amounted to $5.7 billion in fraudulent and misleading hotel booking transactions in 2018 alone. “The numbers we saw in this research are completely unacceptable. Consumers are being robbed of billions of dollars every year by bad actors,” said Chip Rogers,...
5 Reasons Why Agoda’s Mix and Save Feature Could Be Disastrous for Hotel Operations
HotStats | October 2, 2019
By Laura Resco Online travel agencies are digging their fingers further into the hotel industry. One of the latest disrupting features comes from Booking Holdings-owned Agoda and its Mix and Save option, which it hails as a win for budget-conscious travelers. It could also be a loss for hotel operators. The premise is simple: Customers can split their reservation into multiple bookings, across multiple room types, in order to secure the best overall deal. In other words, a guest can book, for instance, a weeklong stay at a hotel, but move their room once, twice or more to optimize the best rate available. It’s a novel idea to be sure ...
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