Intelity | August 23, 2018
Study shows despite guests ongoing requests for more mobile engagement, few hotels are offering functionality everywhere guests want it; Intelity X KEYPR can help According to Hospitality Technology's 2018 Customer Engagement Technology Study, hotels are slow to adopt the mobile functionality guests want. Over 40% of those surveyed want to do one or more of the following: use their smartphones and tablets to manage reservations, control the guest room environment, check in/out, request services, order room service, unlock their rooms, and more. However, fewer than half of all hotels currently offer a majority of these mobile feature...
Mike Garvin | October 28, 2014
Mobile engagement CEO unveils his Top 3 mobile technology picks for the new year By Mike Garvin There was a time when a website was viewed as nothing more than a digital brochure. Hoteliers had one goal: putting heads in beds. They approached website development with a "take it or leave it" attitude, mostly because they lacked the human resources and knowledge base to execute it. There was also the uncertainty that guests -- whomever they were and wherever they came from -- would even use it to find your hotel; after all, travel agents were being paid to drive traffic to the hotel, right? The year was 1999. Fast forward 15 years. We ar...
RoamingAround | August 13, 2014
RoamingAround's Mobile Engagement Solution is helping hoteliers build lasting, personalized relationships with their guests through creative, targeted and engaging mobile offers BOSTON, MASS. - AUGUST 13, 2014 - It takes 90 minutes for the average person to respond to an email, but just 90 seconds for the average person to respond to a text message, according to CTIA - The Wireless Association®. This is just one of many reasons why hoteliers need to make mobile engagement with guests a priority in 2014 and beyond. RoamingAround, provider of hospitality industry mobile-engagement solutions, has designed a platform that will help hotel ...
RoamingAround | August 20, 2013
Hospitality's Mobile Expert is Offering a New Service That Creates Unique Mobile Experiences and Drives Desired Behaviors BOSTON, MASS. - AUGUST 20, 2013 - Gone are the days when hotels can take a shotgun approach to marketing and be effective. The name of the game today is "Mobile Engagement," and it's an exciting new service recently released by hospitality mobile expert RoamingAround. Mobile Engagement is the result of building one-on-one relationships between hoteliers and guests by offering mobile experiences that drive desired behaviors. With 27 custom Mobile Engagement technologies in its mobile toolkit, RoamingAround can assists...
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