• Finance & Development
      • Finance
      • Development
      • Acquisitions
      • Real Estate
      • Market Reports
      • New Hotel Openings
      • Technology
      • Education
      • Operations
      • Housekeeping
      • Revenue Strategies
      • Smart Strategies
      • Sales & Marketing
      • Sustainability
      • F&B / FF&E
      • Architecture & Design
      • Design Trends
      • Renovations
      • Guest Experience
      • Amenities
      • Loyalty
      • Guest Relations
      • Wellness
      • Industry Happenings
      • Appointments/People on the Move
      • HITEC
      • Today's News
      • Other News
      • Coronavirus
      • Hotel Recovery
      • All Things Independent
      • SUBSCRIBE

      • READ ALL NEWS

      • CAREER CENTER

      • EVENTS

      • Submit Content

      • Media Kit

Skip to content
TwitterVimeoInstagram
1.555.555.555|info@domain.com
Hotel-Online Logo Hotel-Online Logo
Subscribe Industry Resources Career Center Daily Newsletter

mikael fries

Home/Tag: mikael fries

mikael fries

mikael fries

CRM: Fact vs. Fiction

NextGuest Digital | November 14, 2019

By Mikael Fries, Vice President Sales Excellence, NextGuest CRM Some hotels have it, others do not. There is a lot of talk about it, but, unfortunately, there are many variations and definitions of what Customer Relationship Management (CRM) really is. Because today’s customers are overwhelmed with options and information, it’s more important than ever to build strong customer relationships and nurture them before, during, and after those guests stay on your property. Many CRM systems can be used to solve operational issues, as well as gather data on customers and then use that data to bring those customers back time and time again. In...

Archive- Last 30 Days
  • 1 of 1
  • …
  • 1
  • Next »
  • 1

    Technology

    Agilysys

  • 2

    Operations

    The BEST WESTERN PLUS Bayside Opens

  • 3

    Market Reports

    HVS Beijing Releases the China Hote

  • 4

    Industry Happenings

    Sol Kerzner, Founder and Chairman o

  • 5

    All Things Independent

    Sol Kerzner, Founder and Chairman o

  • More >>>

Today's News
NoMo SoHo Hotel Appoints Patrick Lacassagne as General Manager
Hyatt Reports Second Quarter 2022 Results
Kempinski Hotels Extends Its Footprint in North American Market Through Takeover of 363-Key Beach Hotel in Cancun, Mexico
Q2 Traveler Insights Report: Enthusiasm for Travel Endures

Subscribe to the one-and-only
Hotel-Online!

As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.

TOPICS

  • - Top Read
  • - New Hotel Openings
  • - Real Estate
  • - Finance
  • - Technology
  • - F&B/FF&E
  • - Industry Resources
  • - Operations
  • - Architecture & Design
  • - Industry Happenings
  • - CoronaVirus
  • - All Things Independent

Contact

  • Hotel Online
  • 70 Mansell Court, Suite 225
  • Roswell, GA 30076
  • (678) 802-5308
  • [email protected]

about us

  • About Us
  • Terms and Conditions
  • Privacy Policy
  • FAQ
  • Submit Content
  • Media Kit
  • Events
©Copyright 2019 | Hotel-Online.com | All Rights Reserved
Do NOT follow this link or you will be banned from the site!