mews
Travel Recovery Continues As Hoteliers Embrace Upselling With 70% Increase in Summer 2023, According to Mews Data Snap
MEWS | September 20, 2023
Revenue from parking lots, meeting rooms, and other spaces increased 22% YOY, while upselling increased 31% [New York, NY – Sept. 20, 2023] – Mews, the industry-leading hospitality cloud, today released the Mews Data Snap, a real-time measure of hospitality’s performance during the summer of 2023 (June, July, and August). The report also compares this year’s data to summer 2022 to pinpoint how the hospitality sector is changing. Based on data from Mews partners worldwide, the Mews Data Snap unpacks hospitality’s performance across five key areas: occupancy, ADR and RevPar, online check-ins and upsells, and additional bookable ...
Google Hotel Reviews: Everything You Need to Know
Eva Lacalle | September 11, 2023
By Eva Lacalle In today's digital age, online reviews have become an integral part of the decision-making process for travelers. As a hotelier, it’s crucial to understand the impact of guest feedback on your business. This is where Google hotel reviews come into play. In this guide, we’ll explore everything you need to know about Google hotel reviews and provide valuable insights on leveraging them to enhance your hotel's reputation and attract more guests. Why Google hotel reviews matter Travelers rely on Google in their research, planning and booking process. Reviews are one of the first things potential guests see when they sear...
Top 9 Strategies on How to Use TikTok in Your Hotel
Agustina Lagos | September 1, 2023
By Agustina Lagos When people hear about TikTok, the first thing that comes to mind is teenagers dancing to the newest trending choreography. This type of content is loved and hated in equal parts (don't ask me which side I'm on).But the truth is that TikTok is growing at lightning speed and has become the most popular social platform. Even more than Instagram. Do you want to learn how to start implementing TikTok in the marketing strategy of your hotel? Keep reading and I'll tell you how to get the most out of this exciting social network. What is TikTok and why use it in hospitality? First, let's leave behind the idea that social ...
How to Increase Repeat Guests at Your Hotel
Eva Lacalle | August 24, 2023
By Eva Lacalle Are you looking to increase repeat guests at your hotel? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business. Let's look at the best strategies for increasing the number of repeat guests at your hotel that will help you to boost your hotel's success and profitability. Why is it important to increase repeat guests at your hotel? The success of your hot...
Keeping the Start-Up Mindset Alive: Maintaining Innovation in a Scaling Organization
Aldair Borges | August 1, 2023
By Aldair Borges Often as organizations scale, they lose their edge. Things start to move slower, and innovation can feel few and far between. This post will outline seven key points I’ve learned for maintaining an innovative edge within a cross-functional product team, enabling growth and promoting creativity. 1. Empower your teams Workplace culture isn’t the main thing people look for when joining a company, but it’s certainly one of the reasons people stay, or in some cases, leave. As an organization scales, we often hear leadership teams emphasizing the importance of maintaining that “start-up” feeling of innovation and ...
Serviced Apartments: Top Trends to Watch This Year
Eva Lacalle | July 24, 2023
By Eva Lacalle Marked by changing traveling patterns and blurred lines between working and living, the new era of hospitality shows no signs of slowing down. From bleisure travel to slomads, serviced apartments have a perfect opportunity to grab the spotlight – and some extra revenue. The trick is to stay on top of trends and implement them before your competitors do. Top 6 serviced apartment trends We'll explore the most relevant trends for serviced apartments – sustainability, multi-functional spaces, the rise of new target clients, extended stays, and much more. Keep reading to discover them all. 1. Sustainability Sustainabil...
Stay Hospitality Selects Mews to Automate Operations and Enhance the Overall Guest Journey
Mews | July 20, 2023
The American short-term vacation rental and hotel management group leverage Mews and its vast hospitality marketplace to upgrade their hotel operations. [NEW YORK– 20th of July 2023] Mews, the innovative hospitality cloud, has been chosen by Stay Hospitality to automate and enhance their growing hotel operations. As a hotel and short-term vacation rental management team, Stay Hospitality handles all aspects of the guest experience for visitors traveling to South Florida. “We love how Mews enables our guests to check in online, ahead of their arrival, saving us a lot of time and labor. Their incredible tech stack supports our visi...
Mews Acquires Canadian-Based Hotello to Expand North America Operations
Mews | April 13, 2023
Montreal, Canada - 13 April 2023 - Mews, a leader in hospitality technology and cloud-based property management systems (PMS), today is announcing the acquisition of Hotello, the Montreal-headquartered cloud PMS solution for hotel properties. The acquisition further strengthens the growth strategy for Mews in North America, and more specifically the Canadian market and the company’s commitment to delivering technology that simplifies and automates operations for modern hoteliers and their guests. Terms of the acquisition were not disclosed. “The PMS category continues to experience remarkable innovation and growth,” said Richard Val...
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