/Tag: know


Le Barthélemy Looks to Rebuild Their Operations With Knowcross

KNOWCROSS | January 28, 2019

Washington D.C., January 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by Le Barthélemy Hotel & Spa to help them enhance their service quality and enrich their service deliverance. The winner of the Condé Nast Traveler Readers' Choice Award for the best resort in the Caribbean has decided to utilize the power of the Knowcross platform as they rebuild in the aftermath of hurricane Irma. The property has decided to implement KNOW Service – a service request work-flow management software, KNOW Glitch – instant service recovery soft...

Benbria and Knowcross Announce Technology Partnership

Benbria | June 4, 2018

Benbria's Loop® omni-channel guest engagement platform now integrates seamlessly with KNOW Service, a guest request and workflow management solution. Ottawa, Canada and Washington D.C., USA –June 4, 2018 – Benbria®, the leading provider of omni-channel guest experience measurement and engagement solutions, announced today a strategic integration partnership with Knowcross®, the global leader in providing software solutions for hospitality operations. This integration will allow a hotel's guests to send messages and requests, which hotel staff can receive and respond to via the Loop platform, from a wide range of ...

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