John Kearney | January 17, 2020
By John Kearney Productive employees are essential for the success of any hotel - a fast-paced environment attending to demanding customers, sometimes 24 hours per day. It requires outstanding customer service, which can only be provided by a dynamic staff. To keep productivity at its best standard, you will have to consider several factors. And one with the highest impact is shift length. How it affects your staff’s performance, and what you can do to prevent it from having a negative influence, is what we will discuss in this article. How productivity is measured in hospitality The hospitality industry is diverse. Your hotel...
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